TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NextBee

    Score8.4 out of 10
    N/ANextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics.

    $149

    per user/per month

    RO Innovation

    Score7.1 out of 10
    N/AUpland RO Innovation automatically serves up the best customer references to elevate brand awareness and win more deals.N/A
    Pricing
    NextBeeRO Innovation
    Editions & Modules
    NextBee
    $149
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    NextBeeRO Innovation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NextBeeRO Innovation
    Considered Both Products
    NextBee
    No answer on this topic
    Upland Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    NextBeeRO Innovation
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Influitive
    Score8 out of 10
    Enterprises
    No answers on this topic
    Influitive
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NextBeeRO Innovation
    Likelihood to Recommend
    8.5
    (7 ratings)
    1.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    NextBeeRO Innovation
    Likelihood to Recommend
    NextBee
    I took this to encourage our work to share the social media and generate discussion concerning them. In a relaxing manner, the Overall task was performed hassle-free. A 360-degree solution that included retention, improving lifetime value, and much more was quite realistic to achieve the business goal.
    Incentivized
    Read full review
    Upland Software
    BL is great is you're going from a manual process to something more sophisticated. I'm not sure what the competitive landscape looks like with regards to Reference Software nowadays, but when we were evaluating a few years ago, BL was ahead of all other vendors in terms of functionality and integrations with SFDC
    Incentivized
    Read full review
    Pros
    NextBee
    • One of the best workflows management available
    • It offers omni-channel marketing
    • Best UX/UI available to work with
    • Very easy to use
    Incentivized
    Read full review
    Upland Software
    • The system provides more visibility into available references and prevents references from being over-used. It allows the client (reference) to choose how often they can be contacted in a given time period and provides a closed-loop feedback mechanism to make sure the client is providing positive responses.
    • Allows account executives (sales people) to easily request references based on: product Used, customer vertical, location, account size, expertise, etc.
    • Uses a “Five Star” method to show how relevant the answers are when a results are returned from a search.
    Read full review
    Cons
    NextBee
    • Interface can run a bit slow at times
    • Constant improvement of the platform is a good thing, but it requires ongoing learning
    • The platform is weak on workflow process establishment
    Incentivized
    Read full review
    Upland Software
    • Unintuitive user interface
    • Defensive meetings with Upland RO Innovation staff when requests for improvements are shared
    • Searching features are clunky, outdated, and unhelpful
    Incentivized
    Read full review
    Likelihood to Renew
    NextBee
    No answers on this topic
    Upland Software
    Boulder Logic is just so easy and is in Salesforce
    Incentivized
    Read full review
    Reliability and Availability
    NextBee
    No answers on this topic
    Upland Software
    No known issues
    Read full review
    Performance
    NextBee
    No answers on this topic
    Upland Software
    No known issues
    Read full review
    Implementation Rating
    NextBee
    No answers on this topic
    Upland Software
    The process of asking each reference how often they’d be willing to be contacted was the biggest task.
    We made assumptions for current clients, and ask each new client once they become a customer.
    Along with which specific skill-set they’d be willing to be a reference
    Read full review
    Alternatives Considered
    NextBee
    I use NextBee because i found it more helpful and full of incredible features which requires for a business to work with and increase there customer base and profitability. So i strongly recommend NextBee for large, medium and small size businesses who are looking for a remarkable software for social Engagements and reward programs.
    Incentivized
    Read full review
    Upland Software
    While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the competitors
    Incentivized
    Read full review
    Return on Investment
    NextBee
    • Nextbee is a marvelous piece of software that supports businesses in creating a community based on our specialization.
    • A 360-degree strategy is used, which includes increasing lifetime value, new acquisitions, and far more.
    Incentivized
    Read full review
    Upland Software
    • Lack of ability to implement references program
    • Stalled deployment of program
    Incentivized
    Read full review
    ScreenShots