Nextpoint headquartered in Chicago offers their eDiscovery solution, a cloud-based discovery software available with both free and subscription based service levels.
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Proofpoint Intelligent Compliance
Score 8.3 out of 10
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Launched in August, 2022 and replacing Proofpoint Archiving and Compliance, Proofpoint's Intelligent Compliance Platform offers enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform offers AI-powered collection, classification, detection, prevention, search, eDiscovery, supervision, and predictive analytics, helping companies to meet complex compliance and information governance obligations.
Nextpoint is great in a wide range of scenarios. Specifically, it has worked very well for me when we have been confronted with both large and small document productions which need to be reviewed. We have also been able to use Nextpoint to address some other, non-document production related problems. I think Nextpoint is a strong tool to consider in just about any scenario. The only time I would hesitate to use Nextpoint would be in some type of involved document production that needs many levels of organization. The lack of subfolders can be a bit of a challenge and, although the coding options meet the need in my opinion, it is not exactly what everyone is looking for.
Proofpoint Intelligent Compliance is well suited for organizations with a large amount of employees, in my opinion, as they have a lot of options for grouping users in various ways to send specific learning content to them. For a smaller organization, the employees might utilize all of the built-in training videos, phishing simulations, and content more rapidly, which would not justify the pricey cost of the tool.
Email archiving. Being able to access, on the fly, your entire email archive. Being able to filter by date, sender, attachment, etc. It can get really granular and is able to pull up records fast.
Targeted Attack Protection for all incoming emails. Having the ability to automatically scan, quarantine, or re-write URLs within emails. Comparing incoming emails to potential phishing attempts already seen by other institutions.
Email encryption & automatic encryption are based on certain rules set up on the firewall. e.g. automatically encrypt outgoing email if it has an attachment or contains a string of numbers that may be personal information.
The end-user interface is lacking in appeal/aesthetics and is not that intuitive. I have seen archive solutions that don't work very well have a better interface than this. I think the interface can be prettied up quite a bit.
The admin interface is lacking in features and is not intuitive. It has more capabilities than the previous archives I've used, but utilizing these features is a little complicated without demos or being walked through it.
We have had a lot of accounts not map properly. Apparently, there is a limit as to how many errors can be outstanding before you run into issues because all the emails tied to those issues are "queued" waiting for a home (and there is a storage limit for that). I have to set a reminder to check that periodically and resolve the issues manually.
The basic package does not include support other than general issues and the help content is not very helpful. The next level has committed and dedicated resources which would provide a better rating here but for the basic package, the support is lacking which makes it a difficult starting option and as a result, you then miss out on the pricing benefits.
Nextpoint's ability to allow users to customize the way they use the system is what sets it apart. You can use Nextpoint in a variety of ways and completely customize the way the system tracks information and data. The ability to set up different searches and data points being tracked is extremely helpful.
We did a bake off and for our particular needs Proofpoint was the right product. We used a matrix with requirements and their product checked all the boxes. Making it a easy decision.
This program pays for itself in time and money saved versus traditional eDiscovery platforms.
For less than $1,000 a month, all databases for all cases can be processed and produced for us with this program. It cuts out the middle man and the hidden expenses, costing the firm and the client far less than other eDiscovery programs.
