Item: Nextpoint
Rating: 8
Author: Verified User

Overall Satisfaction with Nextpoint

Use Cases and Deployment Scope

I have used NextPoint for two main reasons: organizing and reviewing large document productions and using it as a platform to generate client reports. The system has been invaluable while we have transitioned to working remotely. Numerous people can work on the same claim or file simultaneously. This has made us more efficient and better equipped to meet our clients needs and expectations.

Pros and Cons

Pros

Extremely customizable.
OCR text recognition and search functions are extremely impressive.
Very user friendly. It is extremely easy to train others on how to review documents in the system and how to use the system to make the review process easier.

Cons

There are certain system-level things that cannot be changed. They fit nicely into most document productions but are occasionally not useful.
Subfolders within review databases would be beneficial. At times, organization can become a bit cumbersome because there is no way to use subfolders within a folder in a database.
Adding the ability to generate reports into systems other than Excel would be a plus. A Microsoft Word based report would be great.

Most Important Features

Customization
Ease of use
Competitive and unique pricing structure

Return on Investment

Positive overall. We have been able to maintain client relationships and try to build new ones based on what Nextpoint offers.
Pricing method makes it more profitable and cost-effective to use NextPoint on several projects simultaneously.

Alternatives Considered

Relativity and Time Matters

Nextpoint's ability to allow users to customize the way they use the system is what sets it apart. You can use Nextpoint in a variety of ways and completely customize the way the system tracks information and data. The ability to set up different searches and data points being tracked is extremely helpful.

Key Insights

Do you think Nextpoint delivers good value for the price?

Yes

Are you happy with Nextpoint's feature set?

Yes

Did Nextpoint live up to sales and marketing promises?

Yes

Did implementation of Nextpoint go as expected?

Yes

Would you buy Nextpoint again?

Yes

Other Software Used

Time Matters

Likelihood to Recommend

Nextpoint is great in a wide range of scenarios. Specifically, it has worked very well for me when we have been confronted with both large and small document productions which need to be reviewed. We have also been able to use Nextpoint to address some other, non-document production related problems. I think Nextpoint is a strong tool to consider in just about any scenario. The only time I would hesitate to use Nextpoint would be in some type of involved document production that needs many levels of organization. The lack of subfolders can be a bit of a challenge and, although the coding options meet the need in my opinion, it is not exactly what everyone is looking for.

Comments

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Nextpoint: An all around flexible product that fits many needs