Nextpoint vs. Smarsh

Nextpoint is great in a wide range of scenarios. Specifically, it has worked very well for me when we have been confronted with both large and small document productions which need to be reviewed. We have also been able to use Nextpoint to address some other, non-document production related problems. I think Nextpoint is a strong tool to consider in just about any scenario. The only time I would hesitate to use Nextpoint would be in some type of involved document production that needs many levels of organization. The lack of subfolders can be a bit of a challenge and, although the coding options meet the need in my opinion, it is not exactly what everyone is looking for.

Incentivized

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.

Incentivized

• Importing data is a breeze with Nextpoint.
• Customer support is above and beyond any in the industry.
• From collection to culling, to review, processing and production - this is by far the best program.
• The Nextpoint team is constantly improving upon its great products and keeps users powered up and educated, using customer feedback.

Incentivized

• Discovery: It allows for easy discoveries by the compliance and cyber security departments.
• Ethical walls: This keeps certain departments from talking to each other.
• Very granular control. This is a big product meaning you can get very detailed with it.
• Once it's configured and running, we hardly ever have any issues.

Incentivized

• Tagging email families and related documents can take a bit longer than other e-discovery platforms.

Incentivized

• Its configuration options were very large and required a good deal of time to learn all of the various settings.

Incentivized

It's the only product at this time that meets all of our requirements.

Incentivized

The basic package does not include support other than general issues and the help content is not very helpful. The next level has committed and dedicated resources which would provide a better rating here but for the basic package, the support is lacking which makes it a difficult starting option and as a result, you then miss out on the pricing benefits.

Incentivized

Nextpoint's ability to allow users to customize the way they use the system is what sets it apart. You can use Nextpoint in a variety of ways and completely customize the way the system tracks information and data. The ability to set up different searches and data points being tracked is extremely helpful.

Incentivized

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.

Incentivized

• This program pays for itself in time and money saved versus traditional eDiscovery platforms.
• For less than $1,000 a month, all databases for all cases can be processed and produced for us with this program. It cuts out the middle man and the hidden expenses, costing the firm and the client far less than other eDiscovery programs.

Incentivized

• Faster investigative work has led to increased employee efficiency when working on security investigations.

Incentivized