What users are saying about
2 Ratings
2 Ratings
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Score 8 out of 100
2 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Randy Tucker | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Norada Solve360
7.8
RedHorse CRM
9.1
Customer data management / contact management
Norada Solve360
9.0
RedHorse CRM
9.1
Workflow management
Norada Solve360
7.0
RedHorse CRM
9.1
Territory management
Norada Solve360
8.0
RedHorse CRM
9.1
Opportunity management
Norada Solve360
6.0
RedHorse CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Norada Solve360
8.0
RedHorse CRM
9.1
Contract management
Norada Solve360
9.0
RedHorse CRM
9.1
Quote & order management
Norada Solve360
5.0
RedHorse CRM
9.1
Interaction tracking
Norada Solve360
10.0
RedHorse CRM
9.1
Channel / partner relationship management
Norada Solve360
8.0
RedHorse CRM

Customer Service & Support

Norada Solve360
8.7
RedHorse CRM
8.2
Case management
Norada Solve360
7.0
RedHorse CRM
9.1
Call center management
Norada Solve360
10.0
RedHorse CRM
6.4
Help desk management
Norada Solve360
9.0
RedHorse CRM
9.1

Marketing Automation

Norada Solve360
6.0
RedHorse CRM
8.6
Lead management
Norada Solve360
7.0
RedHorse CRM
8.2
Email marketing
Norada Solve360
5.0
RedHorse CRM
9.1

CRM Project Management

Norada Solve360
7.5
RedHorse CRM
9.1
Task management
Norada Solve360
8.0
RedHorse CRM
9.1
Billing and invoicing management
Norada Solve360
7.0
RedHorse CRM
9.1
Reporting
Norada Solve360
RedHorse CRM
9.1

CRM Reporting & Analytics

Norada Solve360
9.0
RedHorse CRM
7.3
Forecasting
Norada Solve360
9.0
RedHorse CRM
8.2
Pipeline visualization
Norada Solve360
10.0
RedHorse CRM
4.5
Customizable reports
Norada Solve360
8.0
RedHorse CRM
9.1

Customization

Norada Solve360
9.5
RedHorse CRM
8.6
Custom fields
Norada Solve360
10.0
RedHorse CRM
9.1
Custom objects
Norada Solve360
10.0
RedHorse CRM
9.1
Scripting environment
Norada Solve360
8.0
RedHorse CRM
9.1
API for custom integration
Norada Solve360
10.0
RedHorse CRM
7.3

Security

Norada Solve360
10.0
RedHorse CRM
9.1
Single sign-on capability
Norada Solve360
10.0
RedHorse CRM
Role-based user permissions
Norada Solve360
10.0
RedHorse CRM
9.1

Social CRM

Norada Solve360
8.0
RedHorse CRM
6.4
Social data
Norada Solve360
8.0
RedHorse CRM
6.4
Social engagement
Norada Solve360
8.0
RedHorse CRM
6.4

Integrations with 3rd-party Software

Norada Solve360
RedHorse CRM
6.8
Marketing automation
Norada Solve360
RedHorse CRM
9.1
Compensation management
Norada Solve360
RedHorse CRM
4.5

Platform

Norada Solve360
RedHorse CRM
7.3
Mobile access
Norada Solve360
RedHorse CRM
7.3

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Randy Tucker | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Randy Tucker | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Norada Solve360

No answers on this topic

RedHorse CRM

As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize.RedHorse provides the best of both along with the ease of use and non-complex customization.
Randy Tucker | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Norada Solve360 Editions & Modules

Additional Pricing Details

RedHorse CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$895*

* per 5 users

RedHorse CRM Editions & Modules

Edition
RedHorse CRM Complete Edition$441
RedHorse CRM Essential Edition$291
RedHorse CRM Core Edition$91
RedHorse Mobile$101
  1. Per Seat per Month
Additional Pricing Details
Each edition is available as a perpetual license.

Rating Summary

Likelihood to Recommend

Norada Solve360
7.0
RedHorse CRM
9.1

Support Rating

Norada Solve360
9.0
RedHorse CRM

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