What users are saying about
2 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 3 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Feature Set Ratings

  • Norada Solve360 ranks higher in 5 feature sets: Customer Service & Support, CRM Reporting & Analytics, Customization, Security, Social CRM
  • RedHorse CRM ranks higher in 3 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management

Sales Force Automation

7.8

Norada Solve360

78%
9.1

RedHorse CRM

91%
RedHorse CRM ranks higher in 7/9 features

Customer data management / contact management

9.0
90%
1 Rating
9.1
91%
1 Rating

Workflow management

7.0
70%
1 Rating
9.1
91%
1 Rating

Territory management

8.0
80%
1 Rating
9.1
91%
1 Rating

Opportunity management

6.0
60%
1 Rating
9.1
91%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
9.1
91%
1 Rating

Contract management

9.0
90%
1 Rating
9.1
91%
1 Rating

Quote & order management

5.0
50%
1 Rating
9.1
91%
1 Rating

Interaction tracking

10.0
100%
1 Rating
9.1
91%
1 Rating

Channel / partner relationship management

8.0
80%
1 Rating
N/A
0 Ratings

Customer Service & Support

8.7

Norada Solve360

87%
8.2

RedHorse CRM

82%
RedHorse CRM ranks higher in 2/3 features

Case management

7.0
70%
1 Rating
9.1
91%
1 Rating

Call center management

10.0
100%
1 Rating
6.4
64%
1 Rating

Help desk management

9.0
90%
1 Rating
9.1
91%
1 Rating

Marketing Automation

6.0

Norada Solve360

60%
8.6

RedHorse CRM

86%
RedHorse CRM ranks higher in 2/2 features

Lead management

7.0
70%
1 Rating
8.2
82%
1 Rating

Email marketing

5.0
50%
1 Rating
9.1
91%
1 Rating

CRM Project Management

7.5

Norada Solve360

75%
9.1

RedHorse CRM

91%
RedHorse CRM ranks higher in 3/3 features

Task management

8.0
80%
1 Rating
9.1
91%
1 Rating

Billing and invoicing management

7.0
70%
1 Rating
9.1
91%
1 Rating

Reporting

N/A
0 Ratings
9.1
91%
1 Rating

CRM Reporting & Analytics

9.0

Norada Solve360

90%
7.3

RedHorse CRM

73%
Norada Solve360 ranks higher in 2/3 features

Forecasting

9.0
90%
1 Rating
8.2
82%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
4.5
45%
1 Rating

Customizable reports

8.0
80%
1 Rating
9.1
91%
1 Rating

Customization

9.5

Norada Solve360

95%
8.6

RedHorse CRM

86%
Norada Solve360 ranks higher in 3/4 features

Custom fields

10.0
100%
1 Rating
9.1
91%
1 Rating

Custom objects

10.0
100%
1 Rating
9.1
91%
1 Rating

Scripting environment

8.0
80%
1 Rating
9.1
91%
1 Rating

API for custom integration

10.0
100%
1 Rating
7.3
73%
1 Rating

Security

10.0

Norada Solve360

100%
9.1

RedHorse CRM

91%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

10.0
100%
1 Rating
9.1
91%
1 Rating

Social CRM

8.0

Norada Solve360

80%
6.4

RedHorse CRM

64%
Norada Solve360 ranks higher in 2/2 features

Social data

8.0
80%
1 Rating
6.4
64%
1 Rating

Social engagement

8.0
80%
1 Rating
6.4
64%
1 Rating

Integrations with 3rd-party Software

Norada Solve360

Feature Set Not Supported
N/A
6.8

RedHorse CRM

68%
RedHorse CRM ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
9.1
91%
1 Rating

Compensation management

N/A
0 Ratings
4.5
45%
1 Rating

Platform

Norada Solve360

Feature Set Not Supported
N/A
7.3

RedHorse CRM

73%
RedHorse CRM ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
7.3
73%
1 Rating

Attribute Ratings

  • RedHorse CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Norada Solve360

70%
1 Rating
9.1

RedHorse CRM

91%
1 Rating

Support Rating

9.0

Norada Solve360

90%
2 Ratings

RedHorse CRM

N/A
0 Ratings

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Randy Tucker | TrustRadius Reviewer

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Randy Tucker | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Randy Tucker | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

Norada Solve360 Editions & Modules

Additional Pricing Details

RedHorse CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$895

Starting Price

$9 Per Seat per Month

RedHorse CRM Editions & Modules

Edition
RedHorse CRM Complete Edition$441
RedHorse CRM Essential Edition$291
RedHorse CRM Core Edition$91
RedHorse Mobile$101
  1. Per Seat per Month
Additional Pricing Details
Each edition is available as a perpetual license.

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Norada Solve360

No answers on this topic

RedHorse CRM

As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize.RedHorse provides the best of both along with the ease of use and non-complex customization.
Randy Tucker | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

RedHorse CRM

  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Randy Tucker | TrustRadius Reviewer

Screenshots

Add comparison