What users are saying about
2 Ratings
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Score 8 out of 100
5 Ratings
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Score 7 out of 100

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Norada Solve360
7.8
Tour de Force CRM
6.4
Customer data management / contact management
Norada Solve360
9.0
Tour de Force CRM
10.0
Workflow management
Norada Solve360
7.0
Tour de Force CRM
Territory management
Norada Solve360
8.0
Tour de Force CRM
10.0
Opportunity management
Norada Solve360
6.0
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Norada Solve360
8.0
Tour de Force CRM
1.0
Contract management
Norada Solve360
9.0
Tour de Force CRM
Quote & order management
Norada Solve360
5.0
Tour de Force CRM
5.0
Interaction tracking
Norada Solve360
10.0
Tour de Force CRM
7.0
Channel / partner relationship management
Norada Solve360
8.0
Tour de Force CRM
2.0

Customer Service & Support

Norada Solve360
8.7
Tour de Force CRM
5.5
Case management
Norada Solve360
7.0
Tour de Force CRM
8.0
Call center management
Norada Solve360
10.0
Tour de Force CRM
Help desk management
Norada Solve360
9.0
Tour de Force CRM
3.0

Marketing Automation

Norada Solve360
6.0
Tour de Force CRM
4.0
Lead management
Norada Solve360
7.0
Tour de Force CRM
7.0
Email marketing
Norada Solve360
5.0
Tour de Force CRM
1.0

CRM Project Management

Norada Solve360
7.5
Tour de Force CRM
3.7
Task management
Norada Solve360
8.0
Tour de Force CRM
1.0
Billing and invoicing management
Norada Solve360
7.0
Tour de Force CRM
7.0
Reporting
Norada Solve360
Tour de Force CRM
3.0

CRM Reporting & Analytics

Norada Solve360
9.0
Tour de Force CRM
8.0
Forecasting
Norada Solve360
9.0
Tour de Force CRM
8.0
Pipeline visualization
Norada Solve360
10.0
Tour de Force CRM
8.0
Customizable reports
Norada Solve360
8.0
Tour de Force CRM
8.0

Customization

Norada Solve360
9.5
Tour de Force CRM
6.0
Custom fields
Norada Solve360
10.0
Tour de Force CRM
6.0
Custom objects
Norada Solve360
10.0
Tour de Force CRM
Scripting environment
Norada Solve360
8.0
Tour de Force CRM
API for custom integration
Norada Solve360
10.0
Tour de Force CRM
6.0

Security

Norada Solve360
10.0
Tour de Force CRM
9.5
Single sign-on capability
Norada Solve360
10.0
Tour de Force CRM
10.0
Role-based user permissions
Norada Solve360
10.0
Tour de Force CRM
9.0

Social CRM

Norada Solve360
8.0
Tour de Force CRM
Social data
Norada Solve360
8.0
Tour de Force CRM
Social engagement
Norada Solve360
8.0
Tour de Force CRM

Integrations with 3rd-party Software

Norada Solve360
Tour de Force CRM
3.0
Marketing automation
Norada Solve360
Tour de Force CRM
3.0

Platform

Norada Solve360
Tour de Force CRM
8.0
Mobile access
Norada Solve360
Tour de Force CRM
8.0

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Norada Solve360

No answers on this topic

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Norada Solve360
7.0
Tour de Force CRM
7.0

Support Rating

Norada Solve360
9.0
Tour de Force CRM

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