Norada Solve360 vs. Tour de Force CRM

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.

Incentivized

• Contact database.
• Integrated communications and communication history across projects.
• Task lists and objectives.

• We can quickly see Customers sales for the week, month, year, and past years.
• We can get deep into the data of a customers sales history and what they are or aren't buying.

Incentivized

• More advanced filters for tasks.
• More advanced project organization elements.

• There's too much data, and sales people have trouble finding what they need.
• It can be hard for IT or sales manager to manage all the data in an informational way.

Incentivized

I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.

Incentivized

• Easy to keep track of client needs.
• Easy to work in a team with the same client base.
• Easy to organize work.

• Better customer visibility.
• We have better customer rating for finding top and bottom customers based on orders.

Incentivized