TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nosto Shoppable UGC

    Score8 out of 10
    N/AA solution to discover, curate, rights manage, and display visual user-generated content (UGC) across online experiences—from websites and emails to social media, and ads. Nosto acquired Stackla in June of 2021.N/A

    PAR Punchh

    Score8 out of 10
    N/APAR Punchh is a loyalty and offers solution that focuses on providing restaurants with the tools and services to create branded and consistent in-store and digital customer experiences.N/A
    Pricing
    Nosto Shoppable UGCPAR Punchh
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Nosto Shoppable UGCPAR Punchh
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Nosto Shoppable UGCPAR Punchh
    Small Businesses
    No answers on this topic
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Nosto Shoppable UGCPAR Punchh
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.9
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.9
    (2 ratings)
    User Testimonials
    Nosto Shoppable UGCPAR Punchh
    Likelihood to Recommend
    Nosto
    If people are regularly sharing your product favorably across social media, this tool will help you automate, segment and display that social content across websites, emails and events. Products as big as destinations can benefit from Stackla all the way down to merchandise such as clothing. Stackla can not benefit your product if your product is not very visual or if people aren't talking about your product.
    Incentivized
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    PAR Technology Corporation (ParTech)
    We launched the program quickly and on schedule, Punchh has continued to evolve and enhance to adapt to our changing business needs, importantly developing integrations with other key partners —Olo, PAR Brink POS. I think it's ideal for a brand of our size with under 200 locations, perhaps for a chain of more than 2,000 locations, it could be worth considering building an in-house solution as a potential cost saving.
    Incentivized
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    Pros
    Nosto
    • GoConnect feature lets you upload to a feed without using social media.
    • A number of display options including an email embed code, website widgets and event walls.
    Incentivized
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    PAR Technology Corporation (ParTech)
    • Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty.
    Incentivized
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    Cons
    Nosto
    • The UI can generally be confusing, and there are roughly four steps with detailed settings that don't feel intuitive to create one widget.
    Incentivized
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    PAR Technology Corporation (ParTech)
    • Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration.
    • I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account.
    • One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have.
    Incentivized
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    Support Rating
    Nosto
    Support has been a positive experience with quick response times and an extensive knowledgebase and ticketing system.
    Incentivized
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    PAR Technology Corporation (ParTech)
    The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry.
    Incentivized
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    Alternatives Considered
    Nosto
    Minimal experience with CrowdRiff, but the user interface is generally a little more friendly. Stackla was chosen after a thorough R&D process and the potential to partner with our company and industry.
    Incentivized
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    PAR Technology Corporation (ParTech)
    We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for.
    Incentivized
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    Return on Investment
    Nosto
    • In some situations, including Stackla event walls in a sponsorship package has increased our bottom line for an event we plan.
    • Stackla saves you quite a bit of time when creating social media albums to display on your website.
    Incentivized
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    PAR Technology Corporation (ParTech)
    • We brought in over $7M from the app use alone in Q1 & Q2 of 2019.
    • It costs a ton to keep up, especially the more modules you subscribe to. Our (not so fancy price tier) price was about $100K for 2019.
    Incentivized
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