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CrowdRiff

Score7.6 out of 10

7 Reviews and Ratings

What is CrowdRiff?

CrowdRiff is a visual marketing platform designed to assist destination marketing organizations (DMOs), tour operators, resorts & hotels, attractions, and museums in enhancing their marketing efforts. According to the vendor, CrowdRiff enables businesses of various sizes to curate and publish high-quality visuals and short-form videos by sourcing and managing user-generated content (UGC). This platform caters to a wide range of professionals and industries, including destination marketers, digital marketers, travel and tourism marketers, content managers, and social media managers.

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Categories & Use Cases

Media

Screenshot of Easily share with third parties:
We make it simple to send images to partners, media contacts and other team members.
Screenshot of Spend less time searching:
Find the exact visuals you need, in seconds, using the industry’s most powerful intelligent image search.
Screenshot of Bring your website to life:
Wow your website visitors with a visually rich experience. Responsive galleries make it easy to keep your site fresh with the latest and greatest visuals.
Screenshot of Flexible rights management: 
Customize how you ask for rights to social media photos and create a great experience for your community.
Screenshot of Find untapped UGC:
Delve into the richest source of UGC visuals around your brand.
Screenshot of More visuals, more clicks:
Add branded calls to action to your photos, so visitors can click through to relevant information on your website.
Screenshot of Surface visuals that resonate: 
Sort your visuals by the number of likes or comments, so you can see which visuals are engaging your community.

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Screenshot of Easily share with third parties: We make it simple to send images to partners, media contacts and other team members.

Top Performing Features

  • Ideation

    Includes tools for creative development, such as ideation workspaces, guides to certain topics or channels, briefs, recommendations, and/or access to agencies.

    Category average: 8.1

  • Content promotion

    Includes tools for promoting content by connecting to paid and earned media channels.

    Category average: 7.4

  • Content automation

    Allows users to set up automated distribution, personalization and/or curation.

    Category average: 6.6

Areas for Improvement

  • Content performance analytics

    Provides insights around how individual pieces of content are performing. Content performance is measured in terms of engagement and/or conversion by piece of content, by channel.

    Category average: 7.9

  • Campaign optimization dashboard

    Provides a quick view on content performance and allows users to make changes to which channels and which content is being promoted or displayed.

    Category average: 7.8

  • Competitive analytics

    Provides a view on competitors' content performance and/or strategy for comparison.

    Category average: 5.7

CrowdRiff review from social media manager

Use Cases and Deployment Scope

I used CrowdRiff to source UGC for reposting purposes. We also use the localhood feature for our website.

Pros

  • searching images
  • the filtering, being able to exclude terms hashtags, etc.
  • easy to use

Cons

  • would love to be able to search by geographic location

Return on Investment

  • very positive impact, has saved us money in that some of the images we have not needed to purchase.

Other Software Used

Sprout Social, Google Analytics, Bitly