Skip to main content
TrustRadius
CrowdRiff

CrowdRiff

Overview

What is CrowdRiff?

CrowdRiff is a visual marketing platform designed to assist destination marketing organizations (DMOs), tour operators, resorts & hotels, attractions, and museums in enhancing their marketing efforts. According to the vendor, CrowdRiff enables businesses of various sizes to curate and publish high-quality...

Read more
Recent Reviews

TrustRadius Insights

Enjoyable and Time-Saving Image Search: Users find using Crowdriff to search for images enjoyable and time-saving. Many reviewers have …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is CrowdRiff?

CrowdRiff is a visual marketing platform used by over 200 DMOs to, source, organize, publish, and optimize UGC and owned visuals that resonate with today’s travelers.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://go.crowdriff.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

N/A
Unavailable
What is Ion, by Rock Content?

Ion is an enterprise-grade content experience platform that empowers modern marketers and designers to create no-code interactive content experiences integrated with their CRM or marketing automation tools. Ion helps enterprises to build brand awareness and increase conversions and lead generation…

Return to navigation

Product Details

What is CrowdRiff?

CrowdRiff is a visual marketing platform designed to assist destination marketing organizations (DMOs), tour operators, resorts & hotels, attractions, and museums in enhancing their marketing efforts. According to the vendor, CrowdRiff enables businesses of various sizes to curate and publish high-quality visuals and short-form videos by sourcing and managing user-generated content (UGC). This platform caters to a wide range of professionals and industries, including destination marketers, digital marketers, travel and tourism marketers, content managers, and social media managers.

Key Features

UGC Sourcing: According to the vendor, CrowdRiff allows users to easily source and curate high-quality user-generated content (UGC) from social media platforms and online sources. Users have the ability to search for specific keywords, locations, or hashtags to find relevant UGC for their marketing campaigns.

Rights Management: The vendor claims that CrowdRiff simplifies the process of securing rights to user-generated content. Users can request rights to UGC directly from the platform and automate the rights approval process. The platform ensures that all UGC used in marketing materials is properly licensed and rights-approved.

Digital Asset Management (DAM): CrowdRiff provides a centralized DAM system for organizing and managing visual assets. Users can easily search, tag, and categorize their visual media to streamline content management. The platform offers automatic tagging using visual AI, which assigns relevant keywords to each asset.

Short-Form Video Creation: According to the vendor, CrowdRiff enables users to create and edit engaging short-form videos for social media and website use. Users can import their existing visual assets and customize videos with editing tools, captions, and branding elements. The platform allows users to publish videos directly to social media platforms and embed them on their website.

Interactive Visuals: The vendor states that CrowdRiff allows users to create interactive visual experiences for their website visitors. Users can create smart galleries with custom calls-to-action (CTAs) and location tagging. The platform offers zero coding solutions to easily embed interactive visuals on websites.

Smart Recommendations: According to the vendor, CrowdRiff provides data-backed recommendations for visual content based on user engagement and performance metrics. The platform helps users identify the best visuals to use in their marketing campaigns, enabling data-driven decisions and optimization of visual content strategy.

Improve Marketing Performance: The vendor claims that CrowdRiff enables marketers to gain insights into the performance of their visuals and improve their marketing efforts. By analyzing engagement metrics, marketers can optimize their content and enhance the results of their website, digital ads, and marketing campaigns.

Collaborate with Partners: According to the vendor, CrowdRiff's Media Hub feature allows marketers to collaborate with partners by creating personalized visual content packages. Partners, such as journalists, can review, request access to, and download visuals on any device, making it easy to share high-quality visuals for promotional purposes.

Securely Acquire Rights to Visuals: The vendor states that CrowdRiff provides a secure way for marketers to acquire the rights to use visuals shared by their audience. Marketers can request permission to use UGC directly from the content creators, ensuring compliance with copyright regulations and avoiding legal issues.

Tag and Categorize Visuals: According to the vendor, marketers can tag and categorize their visuals in CrowdRiff for easy search and accessibility. This allows marketers to quickly find the right visuals for their marketing campaigns and ensures their best content is always at their fingertips.

CrowdRiff Features

  • Supported: Sourcing user-generated content from Facebook, Twitter, and Instagram
  • Supported: Uploading photo/video content and automatically keywording through Google Vision
  • Supported: Advanced Rights Management
  • Supported: User-generated content galleries
  • Supported: Social conversation groups
  • Supported: Industry leading search
  • Supported: Custom Share Portal

CrowdRiff Screenshots

Screenshot of Easily share with third parties:
We make it simple to send images to partners, media contacts and other team members.Screenshot of Spend less time searching:
Find the exact visuals you need, in seconds, using the industry’s most powerful intelligent image search.Screenshot of Bring your website to life:
Wow your website visitors with a visually rich experience. Responsive galleries make it easy to keep your site fresh with the latest and greatest visuals.Screenshot of Flexible rights management: 
Customize how you ask for rights to social media photos and create a great experience for your community.Screenshot of Find untapped UGC:
Delve into the richest source of UGC visuals around your brand.Screenshot of More visuals, more clicks:
Add branded calls to action to your photos, so visitors can click through to relevant information on your website.Screenshot of Surface visuals that resonate: 
Sort your visuals by the number of likes or comments, so you can see which visuals are engaging your community.

CrowdRiff Video

CrowdRiff Integrations

CrowdRiff Competitors

CrowdRiff Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, Europe, Africa, South America, Australia, New Zealand, Asia
Supported LanguagesEnglish

CrowdRiff Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)80%
Enterprises (more than 500 employees)20%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Enjoyable and Time-Saving Image Search: Users find using Crowdriff to search for images enjoyable and time-saving. Many reviewers have stated that the ability to sort images into groupings makes their workflow much easier, resulting in significant time savings.

Flexible Asset Upload: Reviewers love the feature that allows them to upload their own assets in Crowdriff, as it provides more flexibility and options for their marketing materials. Several users have mentioned how this feature has expanded their creative possibilities and enhanced their overall marketing strategies.

Seamless Integration with Tourism Partners: Users appreciate the seamless integration of Crowdriff with their tourism partners, allowing them to easily share user-generated content. Numerous reviewers have highlighted how this integration has facilitated collaboration and strengthened relationships with their partners, ultimately enhancing the quality of their marketing campaigns.

Limited Location Tags: Some users have expressed a desire for location tags in Crowdriff, but acknowledge that this limitation is not the software's fault.

Cluttered Dashboard: Users have mentioned that the dashboard can sometimes become cluttered with irrelevant posts and photos, although they understand that it may not necessarily be Crowdriff's fault. They express a wish for an easier way to block out irrelevant content.

Dependency on Social Media Channels: Several users dislike the fact that Crowdriff is dependent on social media channels' algorithms and rules, which can lead to inconvenient API changes. However, they do recognize that Crowdriff keeps them informed and tries to make up for these shortcomings.

Users of Crowdriff have made several recommendations based on their experiences with the platform. The most common ones include recommending taking a demo to explore the functionalities of Crowdriff, using it for various purposes, and having a consistent hashtag to gather user-generated images. These recommendations highlight the importance of understanding the platform's capabilities, its versatility, and the effectiveness of using a single hashtag to collect and showcase user-generated content. Additionally, users recognize Crowdriff as a leader in the user-generated content space in the travel and tourism industry, recommending it as a tool to boost user engagement.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Taylor Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I used CrowdRiff to source UGC for reposting purposes. We also use the localhood feature for our website.
  • searching images
  • the filtering, being able to exclude terms hashtags, etc.
  • easy to use
  • would love to be able to search by geographic location
We love to use CrowdRiff for specific trending items, for example, wine slushies are popular during the spring/summer and each winery does them a little bit differently so it's nice to be able to use CrowdRiff to source various images of slushies available across the state in a quick turnaround.
Content Creation (5)
80%
8.0
Ideation
90%
9.0
Approval workflows
70%
7.0
Content collaboration
80%
8.0
Content calendar
80%
8.0
Network for content licensing/production
80%
8.0
Content Publishing (6)
83.33333333333334%
8.3
Content hub
80%
8.0
Forms / Gated content
80%
8.0
Embedded CTAs
80%
8.0
Content distribution
80%
8.0
Content promotion
90%
9.0
Content automation
90%
9.0
Content Reporting & Analytics (5)
50%
5.0
Audience profiling and targeting
50%
5.0
Closed-loop tracking and reporting
50%
5.0
Content performance analytics
50%
5.0
Campaign optimization dashboard
50%
5.0
Competitive analytics
50%
5.0
  • very positive impact, has saved us money in that some of the images we have not needed to purchase.
Return to navigation