TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Notarize

    Score9.1 out of 10
    N/ANotarize is an on-demand remote electronic notary service that allows anyone to legally notarize a document online.

    $25

    per month

    Onfido

    Score8 out of 10
    N/AOnfido simplifies identity verification with a platform used by over 900 businesses with the goal of navigating KYC and AML requirements, stopping fraud, and delivering exceptional onboarding experiences.N/A
    Pricing
    NotarizeOnfido
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NotarizeOnfido
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    NotarizeOnfido
    Likelihood to Recommend
    9.3
    (3 ratings)
    7.3
    (1 ratings)
    User Testimonials
    NotarizeOnfido
    Likelihood to Recommend
    Notarize
    We are a very small business and a nonprofit at that so being mindful of overhead costs is essential to our functioning and longevity. I would recommend Notarize for any small business that is unlikely to have a notary public in house or needs to be mindful of the time and human capital needed to constantly be traveling in person to notarize documents. With Notarize, we have been able to find a cost-effective method without losing any of the high-level quality we require. Furthermore, because we often work from home in many different time zones, we don't have to worry any longer about getting to a notary within the traditional 9a-5p business day and can get documents notarized in the times that work best for our schedules.
    Incentivized
    Read full review
    Onfido
    Onfido is well suited for integrations within a mobile app for automated document processing and validation e.g. driver's licenses, passports etc. Onfido is less well suited for web applications since the quality and accuracy of the checks is very dependent on the quality of the image captured which in general is less high quality from a webcam.
    Incentivized
    Read full review
    Pros
    Notarize
    • Document validation
    • E-signature
    • Online verification
    Incentivized
    Read full review
    Onfido
    • Facial recognition of driver's license information
    • Easy to integrate SDK
    • Certified by governing bodies e.g soc 2 type 2 compliant
    Incentivized
    Read full review
    Cons
    Notarize
    • Sometimes difficult for customers that aren’t tech savvy to navigate
    Incentivized
    Read full review
    Onfido
    • Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
    • Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
    • OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.
    Incentivized
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    Alternatives Considered
    Notarize
    We looked at other services such as DocuSign Notary, OneNotary, ENotaryLog, and Notary Cam. Ultimately, it was clear that Notarize provided us with the most reliable, trustworthy, consistent, and professional services relative to the price. The ease of use and mobile-friendliness of the platform has made us feel proud of our decision. We have not since questioned it at anytime.
    Incentivized
    Read full review
    Onfido
    Ultimately went with Onfido due to previous experience with applications & products that had worked with Onfido and from research Onfido appeared to be one of the main providers in the space providing reassurance internally on use of relatively new technology. Onfido security and compliance was also standout helping pass internal audits by cybersecurity and legal. Downside with Onfido is that the pricing model is complex and relies on accurate predictions of platform/user growth to secure the best price-per-check which is challenging in a startup environment.
    Incentivized
    Read full review
    Return on Investment
    Notarize
    • Time saving on processes
    • Quality of life service
    • Better employee experience
    Incentivized
    Read full review
    Onfido
    • Strong ROI compared to manual alternatives
    • Slightly unclear how Onfido ROI would be better/worse than competitors in the space - a lot of similar offerings out there
    Incentivized
    Read full review
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