Item: Notarize
Rating: 10
Author: Verified User

Overall Satisfaction with Notarize

Use Cases and Deployment Scope

During the pandemic, as we increasingly worked from home, we realized that we needed access to an easier and more expedient way to notarize important documents. We started using this software and have been extremely happy with its ease of use and suite of services. The platform is easy to use, trustworthy, and the service team there is top-notch and extremely professional and responsive.

Pros and Cons

Pros

24/7 support, available anytime it's needed
Well-trained and highly professional staff
Extremely user-friendly and easy to use/understand process to notarize

Cons

We have experienced a glitch or two on the mobile (iOS) app version but otherwise very reliable platform

Most Important Features

24/7 Availability
Ease of use across multiple platforms, especially mobile friendly
Trustworthy staff, security features

Return on Investment

Cost-cutting benefits relative to working at home without sacrificing work quality
Staff can focus time and energy on more job-specific tasks rather than errand-like duties like driving to get something notarized
We are able to hire administratively based on other priorities rather than whether or not we have a notary public on staff

Alternatives Considered

DocuSign

We looked at other services such as DocuSign Notary, OneNotary, ENotaryLog, and Notary Cam. Ultimately, it was clear that Notarize provided us with the most reliable, trustworthy, consistent, and professional services relative to the price. The ease of use and mobile-friendliness of the platform has made us feel proud of our decision. We have not since questioned it at anytime.

Key Insights

Do you think Notarize delivers good value for the price?

Yes

Are you happy with Notarize's feature set?

Yes

Did Notarize live up to sales and marketing promises?

Yes

Did implementation of Notarize go as expected?

Yes

Would you buy Notarize again?

Yes

Other Software Used

Articulate 360, Airtable, eFax Corporate

Likelihood to Recommend

We are a very small business and a nonprofit at that so being mindful of overhead costs is essential to our functioning and longevity. I would recommend Notarize for any small business that is unlikely to have a notary public in house or needs to be mindful of the time and human capital needed to constantly be traveling in person to notarize documents. With Notarize, we have been able to find a cost-effective method without losing any of the high-level quality we require. Furthermore, because we often work from home in many different time zones, we don't have to worry any longer about getting to a notary within the traditional 9a-5p business day and can get documents notarized in the times that work best for our schedules.

Comments

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A Best-In-Class Mobile Platform that Makes Notarizing Documents Easy without Sacrificing Quality