What users are saying about
3 Ratings
6 Ratings
3 Ratings
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Score 8 out of 100
6 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

REDCap

Our main use has been for research studies. It allows HIPPA compliant data collection with a vast amount of customization options, branching logic to keep collection clean, and validation to ensure data collected can easily be analyzed. We can send surveys to participants in between visits and use forms for in person visits where a staff member is collecting the information
Taylor Read | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Novi Survey
6.3
REDCap
8.3
Survey templates
Novi Survey
6.0
REDCap
7.9
Themes
Novi Survey
6.0
REDCap
8.0
Custom logo/branding
Novi Survey
7.0
REDCap
9.0

Survey Content

Novi Survey
8.7
REDCap
7.7
Changes to live survey
Novi Survey
9.0
REDCap
7.0
Question design help
Novi Survey
9.0
REDCap
7.0
Multiple question types
Novi Survey
8.0
REDCap
9.0

Survey Logic

Novi Survey
9.0
REDCap
8.0
Survey logic flexibility
Novi Survey
9.0
REDCap
8.0

Survey Reporting & Analytics

Novi Survey
8.6
REDCap
8.0
Response tracking
Novi Survey
9.0
REDCap
9.0
Data export
Novi Survey
9.0
REDCap
8.0
Standard reports
Novi Survey
9.0
REDCap
8.0
Custom reports
Novi Survey
9.0
REDCap
7.0
Analytics
Novi Survey
7.0
REDCap
8.0

Survey Administration & Security

Novi Survey
8.0
REDCap
8.0
Access controls
Novi Survey
8.0
REDCap
8.0
Compliance
Novi Survey
8.0
REDCap
8.0

Survey Distribution

Novi Survey
7.0
REDCap
7.0
Respondent restrictions
Novi Survey
7.0
REDCap
7.0

Pros

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

REDCap

  • Develop and conduct online survey easily
  • Allow back office data management securely
Anonymous | TrustRadius Reviewer

Cons

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

REDCap

  • Some of the reporting could be very confusing and inundated with information that was not necessary or needed. There were very specific parameters that you had to set in order to export the exact data that you were looking for.
  • In some cases, not all, it could take a very long time to get approval to make any sort of portal changes, such as adding a second date option or adding a field. Sometimes this would mean certain patients would have a specific type of record and others would be missing it.
Taylor Miron | TrustRadius Reviewer

Alternatives Considered

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

REDCap

SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.
Taylor Read | TrustRadius Reviewer

Return on Investment

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

REDCap

  • It facilities the research
  • It ensures HIPPA compliance
Anonymous | TrustRadius Reviewer

Pricing Details

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

REDCap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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