The Most Compliant Online Survey
January 04, 2021

The Most Compliant Online Survey

Francis Banda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with REDCap

I first came across REDCap in 2018 when I was doing a Course run by Vanderbilt University on Coursera.
Since then I have been using REDCap for developing public health surveys which are based on clinical validated libraries located within the platform. The swift access control management systems especially for group run surveys, ensures high data integrity and reliability. REDCap also offers respondents access to results following the same invitation link, this alone makes it the most transparent cloud based public health survey app.
  • It is very secure only people with right of access to the surveys can access specific functionalities such as for editing, read or analyze.
  • REDCap prioritizes privacy as such the app is designed around HIPAA protection policies. This helps to safeguard study respondents' personal identifying information.
  • REDCap has very robust analytics which helps to generate actionable insights while paying attention details such as missing variables and outliers.
  • Most public health have issues with sending active survey links but this is not the case with REDCap. All the links actually work, and its one link per respondent, once exhausted you cannot reuse it thereby reducing bias.
  • REDCap is generally the best app for public health and clinical trials for both the academia and for-profit organization. However it is poorly marketed much effort is placed on the academia side though organizations like the pharmaceuticals, hospitals, insurance etc., would be willing especially when they get hear about it.
  • REDCap needs to work on the user interface. It's kinda boring especially when designing surveys and when navigating for surveys
  • The FAQ must be shortened , sometimes the videos associated with FAQ seem long.
  • It is very cost efficient for the public health survey niche
  • It is reliable and trusted
  • It is built with strong compliance standards
REDCap surveys is designed according to HIPAA rules, FISMA, 21 CFR part 11, ICH-Good Clinical Practices (GCP) and GDPR, thereby making it more reliable for this market niche.

Do you think REDCap (Research Electronic Data Capture) delivers good value for the price?


Are you happy with REDCap (Research Electronic Data Capture)'s feature set?


Did REDCap (Research Electronic Data Capture) live up to sales and marketing promises?


Did implementation of REDCap (Research Electronic Data Capture) go as expected?


Would you buy REDCap (Research Electronic Data Capture) again?


It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen
They respond almost immediately to queries
REDCap surveys are very suitable for clinical trials and public health surveys.
It's less appropriate for market researches .

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