nps.today vs. Zoomin

nps.today

Zoomin

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
nps.today	N/A	N/A	nps.today is a solution used to automate a company's customer experience program across all IT systems, touchpoints and communication channels. It can be used to generate surveys from Zendesk or Salesforce, send them by e-mail or text message, or even embed them in an online communication, to ensure connectivity. nps.today offers plug-and-play solutions for customer engagement systems like Microsoft Dynamics, Salesforce or Zendesk, to ensure visible NPS data on both contact and account level.	$137 per month
Zoomin	Score5 out of 10	N/A	Zoomin is a content publishing platform that allows companies to provide a robust knowledgebase of product documentation for their customers and prospects.	N/A

Pricing

nps.today

Zoomin

Starter: €137
per month 1 business & admin user
Basic: €273
per month 2 business & admin user
Business: €546
per month 3 business & 5 admin user
Enterprise: €1,365
per month 5 business & 20 admin user

No answers on this topic

Pricing Offerings
nps.today	Zoomin
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Best Alternatives
	nps.today	Zoomin
Small Businesses	MindTouch Score7 out of 10	MindTouch Score7 out of 10
Medium-sized Companies	Sogolytics Score9 out of 10	Sogolytics Score9 out of 10
Enterprises	Medallia Score8.9 out of 10	Medallia Score8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	nps.today	Zoomin
Likelihood to Recommend	- (0 ratings)	9.1 (1 ratings)

User Testimonials
	nps.today	Zoomin
Likelihood to Recommend	nps.today No answers on this topic	Zoomin Zoomin is best suited for an organization that uses DITA or other forms of structured authoring in at least one department. The structure provided by DITA will lay the foundation for all other types of content that are imported into Zoomin. Megan Gilhooly Director of Information Experience Read full review
Pros	nps.today No answers on this topic	Zoomin The biggest advantage to using Zoomin is the care and loyalty of their people. No matter what occurred throughout the process, they were with us 100%. The Zoomin product is one of the few DITA compatible products I've seen that presents a current and professional interface. Zoomin's roadmap is impressive and I've actually seen first-hand that they really do make good on items on their roadmap! Megan Gilhooly Director of Information Experience Read full review
Cons	nps.today No answers on this topic	Zoomin Zoomin's SalesForce integration is a must finish. It's almost there, but they haven't been able to get Salesforce to certify it. Megan Gilhooly Director of Information Experience Read full review
Return on Investment	nps.today No answers on this topic	Zoomin Our new Zoomin based interface increased traffic to our doc site by 600%. The new Zoomin based site decreased traffic to the support portal by 10-20% for all segments of the business. Customer comments provided positive results as customers started to see we were making much needed improvement. Megan Gilhooly Director of Information Experience Read full review
ScreenShots		Zoomin Screenshots