Nuance Digital Engagement Platform (discontinued) vs. SAP Engagement Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Nuance Digital Engagement Platform (discontinued) | Score4 out of 10 | N/A | The Nuance Digital Engagement Platform was a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms. It was based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. The application has been discontinued, and is no longer available for sale. | N/A |
SAP Engagement Cloud | Score6.6 out of 10 | N/A | SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique customer engagement experiences by connecting real-time customer insights with the operational signals that run the business. | N/A |
| Nuance Digital Engagement Platform (discontinued) | SAP Engagement Cloud | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Nuance Digital Engagement Platform (discontinued) | SAP Engagement Cloud | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 100% Would buy again 5 Answers | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 5 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Nuance Digital Engagement Platform (discontinued) | SAP Engagement Cloud | |||||||||||||||||||||||||||||||
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| Email & Online Marketing |
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| Lead Management |
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| Reporting & Analytics |
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| Platform & Infrastructure |
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| Nuance Digital Engagement Platform (discontinued) | SAP Engagement Cloud | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | ![]() Vbout Score9.9 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Bloomreach Score9.2 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Iterable Score8.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Nuance Digital Engagement Platform (discontinued) | SAP Engagement Cloud | |
|---|---|---|
| Likelihood to Recommend | - | 7.7 |
| Likelihood to Renew | - | 9.9 |
| Ease of integration | - | 5.0 |
| Nuance Digital Engagement Platform (discontinued) | SAP Engagement Cloud | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Likelihood to Renew | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots |




