Nuance Digital Engagement Platform

Nuance Digital Engagement Platform Competitors and Alternatives

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Score 8.0 out of 100

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Most Commonly Compared to Nuance Digital Engagement Platform

Best Nuance Digital Engagement Platform Alternatives for Small Businesses

Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.

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Zapier

About TrustRadius Scoring
Score 9.1 out of 100

Zapier is an automation platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

Higher Rated Features

  • Cloud Data Integration
  • Pre-built connectors
  • Monitoring console

Popular Integrations

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Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…

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Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.

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Customer.io allows small to mid-size companies that sell online to send triggered or segmented, in-context marketing or transactional (e.g. payment receipts) emails. With an emphasis on presenting timely and relevant content to individual customers, Customer.io supports A/B Testing, timed messages, a series of emails based on a trigger event, and the requisite tracking to capture what worked and what did not. Segmentation assimilate information from events and site visits and activity to locate…

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Emarsys

About TrustRadius Scoring
Score 8.6 out of 100

Emarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.

Higher Rated Features

  • Reporting & Analytics
  • Platform & Infrastructure
  • Email & Online Marketing

Popular Integrations

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Twilio

About TrustRadius Scoring
Score 8.5 out of 100

Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

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AppsFlyer

About TrustRadius Scoring
Score 8.4 out of 100

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships.

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Iterable

About TrustRadius Scoring
Score 8.4 out of 100

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

Higher Rated Features

  • Platform & Infrastructure
  • Email & Online Marketing
  • Reporting & Analytics

Popular Integrations

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Salesforce is a web-based CRM application that enables users to forecast revenues and track leads. It is a leading sales, service, and marketing app. Salesforce.com's Sales (CRM), Service, Platform and Marketing applications are designed to help companies connect with customers, partners, and employees in entirely new ways. According to the vendor, on average, reps using Salesforce see: a +29% increase in sales from greater visibility, +34% increase in sales productivity, and +42% increase in…

Higher Rated Features

  • Security
  • Customer Service & Support
  • Customization

Popular Integrations

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Best Nuance Digital Engagement Platform Alternatives for Medium-sized Companies

The SAP Service Cloud allows the user to orchestrate service experiences to support customers throughout their entire journey, available as a SaaS through an annual subscription based on number of users. SAP Service Cloud replaces the former Hybris Service Cloud, and may integrate features from the former Coresystems' field service technology acquired by SAP in 2018.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Zapier

About TrustRadius Scoring
Score 9.1 out of 100

Zapier is an automation platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

Higher Rated Features

  • Cloud Data Integration
  • Pre-built connectors
  • Monitoring console

Popular Integrations

There is not enough information to display integrations.

The Salesforce Experience Cloud (formerly Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and tasks. The updated Salesforce Experience Cloud allows users to…

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Popular Integrations

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Conversica provides lead management software for marketing, inside sales and sales groups.

Higher Rated Features

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Popular Integrations

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Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Emarsys

About TrustRadius Scoring
Score 8.6 out of 100

Emarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.

Higher Rated Features

  • Reporting & Analytics
  • Platform & Infrastructure
  • Email & Online Marketing

Popular Integrations

There is not enough information to display integrations.

Salesforce Service Cloud provides companies with a call center-like view that enables them to create and track cases coming in, and automatically route and escalate what’s important. The Salesforce CRM-powered customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email, chat, Google search,…

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

There is not enough information to display integrations.

Twilio

About TrustRadius Scoring
Score 8.5 out of 100

Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

AppsFlyer

About TrustRadius Scoring
Score 8.4 out of 100

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Nuance Digital Engagement Platform Alternatives for Enterprises

The SAP Service Cloud allows the user to orchestrate service experiences to support customers throughout their entire journey, available as a SaaS through an annual subscription based on number of users. SAP Service Cloud replaces the former Hybris Service Cloud, and may integrate features from the former Coresystems' field service technology acquired by SAP in 2018.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

The Salesforce Experience Cloud (formerly Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and tasks. The updated Salesforce Experience Cloud allows users to…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Conversica provides lead management software for marketing, inside sales and sales groups.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Emarsys

About TrustRadius Scoring
Score 8.6 out of 100

Emarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.

Higher Rated Features

  • Reporting & Analytics
  • Platform & Infrastructure
  • Email & Online Marketing

Popular Integrations

There is not enough information to display integrations.

Salesforce Service Cloud provides companies with a call center-like view that enables them to create and track cases coming in, and automatically route and escalate what’s important. The Salesforce CRM-powered customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email, chat, Google search,…

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

There is not enough information to display integrations.

AppsFlyer

About TrustRadius Scoring
Score 8.4 out of 100

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Iterable

About TrustRadius Scoring
Score 8.4 out of 100

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

Higher Rated Features

  • Platform & Infrastructure
  • Email & Online Marketing
  • Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Braze

About TrustRadius Scoring
Score 8.3 out of 100

Braze is a comprehensive customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands foster human connection with consumers through interactive conversations across channels so as to deliver value quickly and continuously. The vendor states they were named a Leader in the 2019 Gartner Magic Quadrant for Mobile Marketing Platforms and recognized as one of Inc Magazine's 2019…

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Salesforce is a web-based CRM application that enables users to forecast revenues and track leads. It is a leading sales, service, and marketing app. Salesforce.com's Sales (CRM), Service, Platform and Marketing applications are designed to help companies connect with customers, partners, and employees in entirely new ways. According to the vendor, on average, reps using Salesforce see: a +29% increase in sales from greater visibility, +34% increase in sales productivity, and +42% increase in…

Higher Rated Features

  • Security
  • Customer Service & Support
  • Customization

Popular Integrations

There is not enough information to display integrations.

Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.

Higher Rated Features

  • Platform & Infrastructure
  • Security
  • Web Content Creation

Popular Integrations

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