Nuance Dragon Speech Recognition vs. OpenAI API Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dragon Speech Recognition
Score 8.1 out of 10
N/A
Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.
$14.99
per month
OpenAI API Platform
Score 9.3 out of 10
N/A
The OpenAI API platform provides a simple interface to AI models for text generation, natural language processing, computer vision, and other purposes.
$0
per  1K tokens
Pricing
Nuance Dragon Speech RecognitionOpenAI API Platform
Editions & Modules
Dragon Anywhere
$14.99
per month
Dragon Professional Individual, v15
$500
per license
Dragon Legal Individual, v15
$500
per license
Dragon Professional Anywhere
Contact sales team
Dragon Legal Anywhere
Contact sales team
Dragon Law Enforcement
Contact sales team
Ada
$0.0008
per  1K tokens
Babbage
$0.0012
per  1K tokens
Curie
$0.0060
per  1K tokens
Davinci
$0.0600
per  1K tokens
Offerings
Pricing Offerings
Dragon Speech RecognitionOpenAI API Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Nuance Dragon Speech RecognitionOpenAI API Platform
Best Alternatives
Nuance Dragon Speech RecognitionOpenAI API Platform
Small Businesses
RingCentral Contact Center
RingCentral Contact Center
Score 8.1 out of 10
InterSystems IRIS
InterSystems IRIS
Score 7.8 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 8.4 out of 10
InterSystems IRIS
InterSystems IRIS
Score 7.8 out of 10
Enterprises
Verint Speech and Text Analytics
Verint Speech and Text Analytics
Score 8.4 out of 10
Dataiku
Dataiku
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Nuance Dragon Speech RecognitionOpenAI API Platform
Likelihood to Recommend
9.0
(7 ratings)
9.0
(3 ratings)
Usability
10.0
(1 ratings)
10.0
(2 ratings)
Support Rating
5.0
(2 ratings)
-
(0 ratings)
User Testimonials
Nuance Dragon Speech RecognitionOpenAI API Platform
Likelihood to Recommend
Nuance
My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.
Read full review
OpenAI
For smaller organizations that run lean and would like to get to deploy a solution quickly. This is a solution that is easy and quick to develop. It has a good amount of customization. However, for advanced customization this might not be a good solution. I suggest experimenting with OpenAI API and then if the experimentation is successful then it is a good idea to optimize and try other LLM models.
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Pros
Nuance
  • The main advantage is that it calibrates itself around your tone and accent.
  • Integration with many apps and operative system is good.
  • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
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OpenAI
  • The developer experience is top notch. Their SDKs are super easy to use
  • Organization and project billing separation. You know where everything was consumed.
  • Playground. The playground is super useful to prototype without writing a single line of code
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Cons
Nuance
  • Word recognition can always improve.
  • Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
  • Adds non-spoken words for no reason if there is a delay in speaking.
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OpenAI
  • Restrictions are sometimes too strong
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Likelihood to Renew
Nuance
  • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
  • The software is also very buggy and crashes frequently
  • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.
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OpenAI
No answers on this topic
Usability
Nuance
Once you learn the product, it is quite easy to use.
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OpenAI
Easy to setup, develop and deploy. The payload for the API is simple and has all the inputs required for simple projects. There are a good number of options of LLM models to optimize for speed, cost or quality of the answers. A larger token input might improve the overall usability.
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Support Rating
Nuance
One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.
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OpenAI
No answers on this topic
Alternatives Considered
Nuance
Other than the more recent speech recognition tools from Microsoft, Google, etc., I have always used Nuance Dragon Speech Recognition. I was introduced to AI technology on an appraisal assignment. During the engagement, I had an opportunity to learn about the technology, and when I researched speech recognition software, the best reviews were of Nuance Dragon Speech Recognition. I purchased Nuance Dragon Speech Recognition and have stayed with the product.
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OpenAI
Anthropic is only the best for coding and its really really expensive. So, if you're not making a coding app, I would stay away from it. On the other hand, Gemini models are dirt cheap but come with a bit of performance limitations, so i would use it for big volume non sofisticated use cases. The OpenAI API platform excels at providing best in class performance models, at not outrageous anthropic-like pricing.
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Return on Investment
Nuance
  • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
  • Nuance Dragon Speech Recognition has made seeing patients more efficient
  • Nuance Dragon Speech Recognition was a little expensive for our smaller practice
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OpenAI
  • Big question about functionality
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ScreenShots