TrustRadius

observIQ vs. TeleMate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
observIQ
Score 0.0 out of 10
N/A
observIQ is an observability solution designed to bring clarity and control to organizations through the creation of a Unified Telemetry Pipeline—BindPlaneOP. Designed for modern enterprises, BindPlaneOP offers visibility across cloud, hybrid, and on-premise environments. Boasting users at companies like Google, Gap, and LobLaws, observIQ aims to ensure DevOps, IT, and Cloud teams have the tools they need to succeed.N/A
TeleMate
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
TeleMate is a platform that enables users to see their entire UC&C environment in a single dashboard so they can proactively monitor, troubleshoot and analyze. TeleMate has provided vendor-agnostic full-stack UC&C visibility and monitoring for 35 years. They company states they have worked with multiple industries, vendors, and business environments to help customers overcome unique communication observability challenges.N/A
Pricing
observIQTeleMate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
observIQTeleMate
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
observIQTeleMate
Considered Both Products
observIQ

No answer on this topic

TeleMate
Verified User
Anonymous
Chose TeleMate
We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more
Manuel Hernandez | TrustRadius Reviewer
Manuel Hernandez
Telecom Specialist II
Chose TeleMate
Call accounting software that produces reports and dashboards can be found anywhere but we have definitely been very happy with TeleMate Predictive UC Analytics and the high level of support they provide us. We have had a very successful relationship with the TeleMate analysts …
DB
Debbie Burnett
Telephone Administration
Chose TeleMate
I've used CDR reports on our Cisco Call Manager and they are very hard to read and understand.
Best Alternatives
observIQTeleMate
Small Businesses
InfluxDB
InfluxDB
Score 9.0 out of 10
InfluxDB
InfluxDB
Score 9.0 out of 10
Medium-sized Companies
Logz.io
Logz.io
Score 8.4 out of 10
Logz.io
Logz.io
Score 8.4 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 8.9 out of 10
NetBrain Technologies
NetBrain Technologies
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
observIQTeleMate
Likelihood to Recommend
-
(0 ratings)
8.3
(0 ratings)
User Testimonials
observIQTeleMate
Likelihood to Recommend
No answers on this topic
TeleMate Predictive UC Analytics shines with reports that can be set up to run daily, weekly, or monthly and offer an excellent point of view for the data and visually pleasing graphs. Critical day-to-day live data can easily be shared with web link(s) to users that do not have access to run or create their own reports. I would say Predictive UC Analytics application is probably not suitable for smaller organization where the deployment-implementation costs might not offer the best ROI for them.
Manuel Hernandez | TrustRadius Reviewer
Manuel Hernandez
Telecom Specialist II
Read full review
Pros
No answers on this topic
  • The support we get from the team is excellent. They are always improving and if there is something we need they jump right on it and try to find a solution for us.
  • They are always improving on the product and if they see there is an issue before we do they contact us.
  • The product is easy to use, very user friendly interface.
  • Many features in the product that we have not even begun to touch on.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • I would love to see a search filed for the TeleMate Predictive UC Analytics application reports and report templates.
  • The TeleMate Predictive UC Analytics application could benefit from darker themes.
Manuel Hernandez | TrustRadius Reviewer
Manuel Hernandez
Telecom Specialist II
Read full review
Alternatives Considered
No answers on this topic
We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • Information collected is used to justify staffing needs
  • When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller
DB
Debbie Burnett
Telephone Administration
Read full review
ScreenShots

observIQ Screenshots

Screenshot of the detailed processor logs for various sources, including log types, messages, and telemetry search capabilities with BindPlane.Screenshot of BindPlane's overview dashboard, which displays data flows from multiple agents to multiple destinations, with real-time monitoring of data rates.Screenshot of log processors with severity levels and recommendations, highlighting data reduction with BindPlane.Screenshot of a data summary with agent status, data reduction rates, recent activity, and top configurations with BindPlane.Screenshot of BindPlane data flow configurations, which can show data routing virtually any source and send to virtually any destination, all the while providing real-time metrics.

TeleMate Screenshots

Screenshot of a dashboard displaying real-time analytics. As a universal platform Predictive UC Analytics provides real-time and historical visibility in on-premise and cloud communication services.Screenshot of the dashboard where TeleMate provides cradle-to-grave visibility speeding time to resolution.Screenshot of the engineering level detail available with TeleMate.Screenshot of an example of TeleMate's flexible display options.Screenshot of SNMP Monitoring, including SNMP monitoring of all systems, devices, traffic and applications in the enterprise IT infrastructure.Screenshot of Event Logs. TeleMate collects and correlates Event Management Syslog streams quickly identifying internal system issues effecting communication activity.