What users are saying about
10 Ratings
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Top Rated
476 Ratings
10 Ratings
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Score 7 out of 100

SolarWinds NPM

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Top Rated
476 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Observium

  • If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
  • If you are OK with maintaining and updating open source tools, this is a great tool.
  • If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
  • If you can't stand things occasionally not working, this is probably not a good fit.
Derek Dolan | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM is well suited for monitoring nodes and mapping them. My only major complaint is that it seems to be too comprehensive for our applications. We have a relatively small network that we are monitoring and the features of NPM are not fully utilized in the application. Also, management of the licenses could be more intuitive.
Brian Rafferty | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Observium
SolarWinds NPM
8.5
Automated network device discovery
Observium
SolarWinds NPM
8.8
Network monitoring
Observium
SolarWinds NPM
9.5
Baseline threshold calculation
Observium
SolarWinds NPM
8.5
Alerts
Observium
SolarWinds NPM
9.4
Network capacity planning
Observium
SolarWinds NPM
7.9
Packet capture analysis
Observium
SolarWinds NPM
7.9
Network mapping
Observium
SolarWinds NPM
7.8
Customizable reports
Observium
SolarWinds NPM
8.5
Wireless infrastructure monitoring
Observium
SolarWinds NPM
7.8
Hardware health monitoring
Observium
SolarWinds NPM
8.9

Pros

Observium

  • You can see the bits per second that are happening on the ports, which is fantastic.
  • Between logical interfaces, you can see how much bandwidth is being used per second/minute/hour.
  • You can infer power consumption and conflicting routes. Great tool to aggregate and visualize your distributed network.
Anonymous | TrustRadius Reviewer

SolarWinds NPM

  • Using SNMP to automatically discover my network devices, while collecting the network information to produce a detailed network inventory.
  • The automatic discovery of the connection between L2 and L3 devices.
  • Using NetPath across the hybrid clouds is a time saver and pinpoints where to focus resources to fix issues.
JAMEY TITONE | TrustRadius Reviewer

Cons

Observium

  • The documentation needs help. This product, like many other IT products, likes to skip the "101" stuff, assuming that you just inherently know how to do something, and the documentation is just for reference.
  • I have not been able to rely on the alerting engine as our primary way of knowing if devices are up or down. I'm sure that's just as much my fault as the software, but this is one area where commercial products tend to shine in comparison.
  • The autodiscovery of VMware virtual machines does not work properly if the ESX-level name of the VM doesn't match the VM's hostname. FileServer234 will be discovered, but "Server234 - File and Print" will not.
Derek Dolan | TrustRadius Reviewer

SolarWinds NPM

  • Upgrades can be tricky and time-consuming (especially if you have other Orion products installed along with NPM). It seems like SolarWinds is really focusing on improving this.
  • It's Windows-only (which may or may not be an issue for your organization).
  • Some menus don't take advantage of modern screen resolutions (e.g., on a 1080p or higher screen, a particular menu section will be locked at a very small size, wasting a lot of real estate).
Matthew A. Osmond | TrustRadius Reviewer

Likelihood to Renew

Observium

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 9.2
Based on 22 answers
Low maintenance cost and great support on problems and issues. SolarWinds has been used here for over 10 years and we are able to have minimal down time and has been solid on monitoring and alerting on our network setup. They are constantly adding new and improving the product and making it better to use all around.
Bill Rieger | TrustRadius Reviewer

Usability

Observium

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 8.5
Based on 10 answers
It's easy to use at first. But, when you would either like to go technical OR trying to add a custom monitor the ease of use goes out the door and requires a lot of time to learn its SDK / Back-end tools.Way too much emphasis on user to user support via their Thwack site. Skimping on support cost much? It's slightly disheartening to get better support from other customers then from the "success center" or calling support. Really hurts the ease of use for the product, because its fine until things don't work out of the box, then it gets frustratingly difficult.
Greg Richards | TrustRadius Reviewer

Support Rating

Observium

Observium 5.0
Based on 1 answer
It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.
Derek Dolan | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM 8.6
Based on 34 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Jim Arendt | TrustRadius Reviewer

Alternatives Considered

Observium

I haven't used other products that are similar to Observium. Observium is an open tool, with a robust feature set. There are elements of comparable monitoring across other tools, but nothing I've seen that is a complete parallel in terms of feature set and visualizations. If I were asked, I wouldn't have another tool to recommend over Observium.
Anonymous | TrustRadius Reviewer

SolarWinds NPM

Other products I've used (Spiceworks, Mikrotik's The Dude) are good at their jobs but ultimately don't have the scalability of NPM or the more advanced network visibility features that make NPM so great. Other products (like Spiceworks especially) are also built as several products shoved into one -- an asset management platform, ticketing system, a network monitor, etc. -- and can be slow in performance or limited in their potential as a result.
Ted Sadler | TrustRadius Reviewer

Return on Investment

Observium

  • Observium is enterprise-level network monitoring without the cost involved.
Anonymous | TrustRadius Reviewer

SolarWinds NPM

  • NPM has had a positive impact on the Network Health.
  • NPM has provided additional visibility into the network traffic.
  • Remote monitoring has cut down on our cost to maintain the devices by identifying the root cause of issues before deploying technicians to the sites.
Mike Mozola | TrustRadius Reviewer

Screenshots

Pricing Details

Observium

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SolarWinds NPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Observium
8.0
SolarWinds NPM
9.0

Likelihood to Renew

Observium
SolarWinds NPM
9.2

Usability

Observium
SolarWinds NPM
8.5

Reliability and Availability

Observium
SolarWinds NPM
8.2

Performance

Observium
SolarWinds NPM
5.5

Support Rating

Observium
5.0
SolarWinds NPM
8.6

Online Training

Observium
SolarWinds NPM
6.4

Implementation Rating

Observium
SolarWinds NPM
7.3

Scalability

Observium
SolarWinds NPM
7.3

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