What users are saying about
1 Ratings
2 Ratings
1 Ratings
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Score 8 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

EHR 24/7

Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
Anonymous | TrustRadius Reviewer

RevolutionEHR

RevolutionEHR is a great product and it out performs many leading electronic health record systems. Some questions to ask about the software should revolve around how your practice operates and where you would like to be in the future as far as efficiency and technological advancement go. Other questions to consider would be wheather or not you are trying to adhere to Meaningful Use (MU) guidelines set forth by the federal government.
Josh Woodbury | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

EHR 24/7
5.0
RevolutionEHR
9.6
Financial Reporting
EHR 24/7
5.0
RevolutionEHR
10.0
Real-time eligibility verification
EHR 24/7
RevolutionEHR
9.0
Claims management
EHR 24/7
RevolutionEHR
9.0
Coding
EHR 24/7
RevolutionEHR
10.0
Patient billing
EHR 24/7
RevolutionEHR
10.0

Patient Scheduling

EHR 24/7
8.5
RevolutionEHR
10.0
Rule-based scheduling
EHR 24/7
9.0
RevolutionEHR
10.0
Automated appointment reminders
EHR 24/7
8.0
RevolutionEHR
Multi-location support
EHR 24/7
RevolutionEHR
10.0
Calendar interface
EHR 24/7
RevolutionEHR
10.0

Medical Security and Privacy

EHR 24/7
8.0
RevolutionEHR
10.0
HIPAA compliance
EHR 24/7
8.0
RevolutionEHR
10.0
Role-based permission levels
EHR 24/7
8.0
RevolutionEHR
10.0
Data backups and redundancy
EHR 24/7
RevolutionEHR
10.0
Local mode / networking failsafe
EHR 24/7
RevolutionEHR
10.0

Workflow and Scale

EHR 24/7
7.0
RevolutionEHR
10.0
Multi-office / multi-physician capabilities
EHR 24/7
7.0
RevolutionEHR
10.0
Task tracking
EHR 24/7
RevolutionEHR
10.0
Specialty-specific workflows
EHR 24/7
RevolutionEHR
10.0

Electronic Medical Records

EHR 24/7
RevolutionEHR
9.4
Charting / document management
EHR 24/7
RevolutionEHR
10.0
Templates
EHR 24/7
RevolutionEHR
10.0
Patient portal
EHR 24/7
RevolutionEHR
10.0
Mobile/tablet support
EHR 24/7
RevolutionEHR
10.0
Integration with other EMR and PM systems
EHR 24/7
RevolutionEHR
10.0
Workflow automation
EHR 24/7
RevolutionEHR
10.0
Customization
EHR 24/7
RevolutionEHR
5.0
E-prescribing
EHR 24/7
RevolutionEHR
10.0

Pros

EHR 24/7

  • Very user friendly - click and add an appointment right on the calendar.
  • Able to see the whole office schedule, all doctors, at once.
  • Automatic reminders sent at different intervals to remind patients of their upcoming appointments.
Anonymous | TrustRadius Reviewer

RevolutionEHR

  • Management of patient charts to create detailed accounts of each individual patient.
  • Management of optical and medical orders per patient that can be kept as records to refer back to at a later time.
  • Business reports that can be pulled on the fly to assess the day-to-day business functions along with real-time data for business performance.
  • Business reports that can be accessed at any time to see daily, weekly, quarterly, and yearly data.
  • Saves time and money by eliminating the need for paper charts and paper order forms.
Josh Woodbury | TrustRadius Reviewer

Cons

EHR 24/7

  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Anonymous | TrustRadius Reviewer

RevolutionEHR

  • RevolutionEHR occasionally crashes due to server maintenance. This is highly uncommon but it can prove to be a hindrance when an entire office is dependent on the software.
  • RevolutionEHR leaves little user customization when it comes to optical ordering as there is no way to add proprietary products that you use to the drop down menus.
  • Exam charts are preset and cannot be customized to how your office does exams. Information bubbles and sliders are not able to be customized by the user.
Josh Woodbury | TrustRadius Reviewer

Usability

EHR 24/7

No score
No answers yet
No answers on this topic

RevolutionEHR

RevolutionEHR 8.0
Based on 1 answer
I gave it an 8/10 because there is a earning curve in which you have to spend some time with the software to gain some footing. Once you are past the learning curve it gets significantly easier. Revolution EHR does have a sandbox mode where staff can work in a safe mode without risking real-life data entry errors.
Josh Woodbury | TrustRadius Reviewer

Support Rating

EHR 24/7

EHR 24/7 6.0
Based on 1 answer
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Anonymous | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Alternatives Considered

EHR 24/7

No answers on this topic

RevolutionEHR

RevolutionEHR is a full practice management software that will take your office above and beyond any goals you currently have set. It helps manage every aspect of your office and allows for streamlined work flow. it is very easy to use and understand and requires little downtime to understand the basics of RevolutionEHR
Josh Woodbury | TrustRadius Reviewer

Return on Investment

EHR 24/7

  • We are able to have appointments clearly scheduled weeks and months ahead of time so we save money by knowing when to have doctors come in or work elsewhere - we aren't having to pay a doctor to be here when there aren't patients scheduled.
  • We are able to pay doctors based on the number of office visits they have had with patients vs having to pay a base salary for a doctor even if they did not see any patients.
Anonymous | TrustRadius Reviewer

RevolutionEHR

No answers on this topic

Pricing Details

EHR 24/7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RevolutionEHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

EHR 24/7
8.0
RevolutionEHR
9.0

Usability

EHR 24/7
RevolutionEHR
8.0

Support Rating

EHR 24/7
6.0
RevolutionEHR

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