Highly recommend!
June 07, 2022
Highly recommend!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Office Ally EHR 24/7
There is not apparent problems with Office Ally. I found Office Ally very useful. Only problem I can think about customer services. After Covid, I cannot reach in person to talk. All the communications through email. Sometimes it is quicker to talk than email. Plus, looks like each email goes to a different customer services so I almost have to repeat and explain my problems with the software.
Pros
- User friendly
- Structure of the software
- paper less
- software is simple
- I can do almost all work with one software.
Cons
- Since the Covid, it is difficult to assess customer services
- I cannot call them. They direct me to send email. Sometimes it will be quicker to talk on the phone.
- They operate with Pacific time is sometime inconvenient.
- Very positive
- It makes my work easy
- I can centralize my work to this software.
I used to use Best Notes. Best Notes was difficult to navigate and very inflexible. We used it in the early time of EHR/EMR, so that the software was not very useful. When I changed to Office Ally, we are so delighted to change it because again it is easily to navigate the software. There is minimum of learning curve than other software.
Do you think EHR 24/7 by Office Ally delivers good value for the price?
Yes
Are you happy with EHR 24/7 by Office Ally's feature set?
Yes
Did EHR 24/7 by Office Ally live up to sales and marketing promises?
Yes
Did implementation of EHR 24/7 by Office Ally go as expected?
Yes
Would you buy EHR 24/7 by Office Ally again?
Yes
Comments
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