Okendo vs. Reviews.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Okendo
Score 10.0 out of 10
N/A
Okendo is a customer marketing platform for Shopify brands, that helps brands build stronger customer relationships. Okendo gives brands insights into customer preferences and behaviors to drive customer advocacy, and deliver more personalized customer experiences. Okendo is also used to drive trust and conversions with customer ratings, reviews, visual UGC, Q&A and NPS.
$19
per month
Reviews.io
Score 7.8 out of 10
N/A
Reviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…
$89
per month
Pricing
OkendoReviews.io
Editions & Modules
Surveys
starting at $19
per month
Reviews
starting at $19
per month
Quizzes
starting at $19
per month
Referrals
starting at $19
per month
GROWTH
$89
per month
PROFESSIONAL
$159
per month
ENTERPRISE
From $499
per month
Offerings
Pricing Offerings
OkendoReviews.io
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly subscriptions with available discounts on product bundles and annual plans.
More Pricing Information
Community Pulse
OkendoReviews.io
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OkendoReviews.io
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All AlternativesView all alternativesView all alternatives
User Ratings
OkendoReviews.io
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
OkendoReviews.io
Likelihood to Recommend
Okendo
We love Okendo since we've launched. We used to get one review on a blue moon but since we onboarded Okendo, we have gotten 26 reviews in 2 months! This goes to show that our customers are willing to review our clothes, and genuinely love it! We are so happy with the look of the platform, and its usability of it.
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Reviews.io
Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
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Pros
Okendo
  • Design
  • User-friendly
  • Integrates with Attentive
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Reviews.io
  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.
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Cons
Okendo
  • Would love more customization that I could do on my own, without reaching out to the team
  • Updated instructions on how to integrate with SMS via Attentive
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Reviews.io
  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).
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Support Rating
Okendo
No answers on this topic
Reviews.io
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
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Alternatives Considered
Okendo
The review platform we used is not in the list above, however, it was a free Shopify app called 'Product Reviews.' This app had no customization, or customer emails, and was hidden within a tab on our product page. Okendo is a completely different experience for us and from a customer perspective as they have made it so easy for the customer to leave a review.
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Reviews.io
Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
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Return on Investment
Okendo
  • Currently there isn't a way to track the ROI
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Reviews.io
  • Increased customer trust through verified company and product reviews.
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ScreenShots

Okendo Screenshots

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