Omnipack is a company that provides a full-stack fulfillment service, headquartered in Warsaw. They offer logistics services for the eCommerce companies–storage, packaging, shipping, return management, and a number of additional services. They aim to provide clients with stable and flexible solutions, ensuring logistics at the level of top global giants. They focus on the eCommerce industry, in which they support over 100 companies from all over Europe, which they state include Motorola, Wish,…
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ShipHero
Score7.9 out of 10
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ShipHero is an ecommerce fulfillment and shipping solution from the company of the same name in Garnersville.
On the efficiency of logistic work (warehousing, stock-taking, sending out products to end customers) Omnipack was very efficient and we were not complaining about this. It was unfortunately way worse in the area of communication and the way we were treated by them. Our SPC was changed multiple times over the course of our cooperation (ca. 2 years) and it was difficult to sort out anything with them. A lot of invoices that we received included some strange positions that we were disagreeing with. We did not feel like we were real partners to them. All this led to our decision of resigning from cooperation with Omnipack and switch to the competition.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
1. They take your product that is supposed to ship immediately. Keep it and refuse to return it after they don't mail it for 2 months 2. If they say anything has been mailed, after 4 weeks of emails, you'll have no documentation. 3. The product never arrives. 4. You have to refund your clients 5. Your reputation is destroyed, and thousands are lost in revenue. In case they try to take this review down, the names of the magazines are ORIGIN, THRIVE and Mantra Wellness, in every grocery chain nationally (US). If you are also having a nightmare experience with this company, we have full legal documentation of this process we can send you to show they operate like scam artists.File a complaint, get your credit card to refund you, and report this company if this has happened to you. The damage they're currently causing us in sales, stress, and time is immense
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When we talk about drop shipping operations Shopify is the number 1 in the world for all the major demands, so they solve a lot of questions that are pre-requisites for the business. Omnipack came as a supplementary and additional tool to solve a logistical problem that exists because the business was previously helped by Shopify.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Positive: when things were going smooth, Omnipack was very efficient and timely in sending out the orders to end customers.
Negative: endless discussions about discursive invoicing, unclear processes, etc. led to inefficient utilization of our employees.
In case us being late with the payment, Omnipack was stopping any activities and keeping our stock (we could not take even a part of it - even though the stock value was more than 10x the amount due).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
