TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Omnipack

    Score6.6 out of 10
    N/AOmnipack is a company that provides a full-stack fulfillment service, headquartered in Warsaw. They offer logistics services for the eCommerce companies–storage, packaging, shipping, return management, and a number of additional services. They aim to provide clients with stable and flexible solutions, ensuring logistics at the level of top global giants. They focus on the eCommerce industry, in which they support over 100 companies from all over Europe, which they state include Motorola, Wish,…N/A

    Zentail

    Score10 out of 10
    N/AZentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data. The platform was named…N/A
    Pricing
    OmnipackZentail
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    OmnipackZentail
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans are annual and customized to each user's business requirements and customizations. Pricing is discounted for our beta partners.
    More Pricing Information
    Best Alternatives
    OmnipackZentail
    Small Businesses
    No answers on this topic
    Rithum
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    OmnipackZentail
    Likelihood to Recommend
    6.6
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OmnipackZentail
    Likelihood to Recommend
    Omnipack
    On the efficiency of logistic work (warehousing, stock-taking, sending out products to end customers) Omnipack was very efficient and we were not complaining about this. It was unfortunately way worse in the area of communication and the way we were treated by them. Our SPC was changed multiple times over the course of our cooperation (ca. 2 years) and it was difficult to sort out anything with them. A lot of invoices that we received included some strange positions that we were disagreeing with. We did not feel like we were real partners to them. All this led to our decision of resigning from cooperation with Omnipack and switch to the competition.
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    Having Zentail in your business or enterprise is an advantage regardless of the size and the company, since the mission of this software is to boost the income of your business by finding the right customers who are looking for your services or products as a solution, online marketing It has never been as rewarding as this program is, that is why we have no doubt that Zentail is one of the best programs to sell and manage and company in the cloud.
    Incentivized
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    Pros
    Omnipack
    • Logistics
    • Support
    • Warehouse
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    • There are many pages and websites where this program gives you the opportunity to experience a business process with new customers interested in your business and the products you offer.
    • Zentail is a space where the best sellers can achieve new goals for their company, with the aim of seeing massive growth in their work and highlighting their position.
    Incentivized
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    Cons
    Omnipack
    • Communication with the client (our SPC was changed multiple times over just 2 years).
    • Different strange positions were put on the invoices and it was difficult for us to understand them.
    • We did not feel like we were treated as partners in this relation.
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    • One of the things that makes it difficult for us is to fully understand the objective of each of the functions of this program and how it works correctly.
    • I would like a new update to improve and innovate with the presentation of images that we upload, I would like to be able to group them in a more attractive and interactive order for the client.
    Incentivized
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    Alternatives Considered
    Omnipack
    When we talk about drop shipping operations Shopify is the number 1 in the world for all the major demands, so they solve a lot of questions that are pre-requisites for the business. Omnipack came as a supplementary and additional tool to solve a logistical problem that exists because the business was previously helped by Shopify.
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answers on this topic
    Return on Investment
    Omnipack
    • Positive: when things were going smooth, Omnipack was very efficient and timely in sending out the orders to end customers.
    • Negative: endless discussions about discursive invoicing, unclear processes, etc. led to inefficient utilization of our employees.
    • In case us being late with the payment, Omnipack was stopping any activities and keeping our stock (we could not take even a part of it - even though the stock value was more than 10x the amount due).
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    • Zentail is the main program that most expands the products of my department of work, as well as the main entrance of the commercial and economic processes.
    • We have been spectators of how, with the help of this program, the range of clients who are normally interested in investing in our products has expanded.
    Incentivized
    Read full review
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