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Omnissa Identity Services vs. Salesforce Customer Identity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Omnissa Identity Services

    Score7.9 out of 10
    N/AOmnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.N/A

    Salesforce Customer Identity

    Score7 out of 10
    N/ASalesforce Customer Identity is an SSO solution that enables users to register and access apps through the convenience of passwordless login, to generate more authenticated users.

    $24,000

    per year (<25,000 monthly active users)

    Pricing
    Omnissa Identity ServicesSalesforce Customer Identity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Omnissa Identity ServicesSalesforce Customer Identity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Omnissa Identity ServicesSalesforce Customer Identity
    Identity Management
    Comparison of Identity Management features of Omnissa Identity Services and Salesforce Customer Identity
    Feature
    Omnissa Identity Services
    8.0
    1 Ratings
    3% below category average
    Salesforce Customer Identity
    -
    Ratings
    ID-Management Access Control8.01 Ratings00 Ratings
    ID Management Single-Sign On (SSO)7.01 Ratings00 Ratings
    Multi-Factor Authentication9.01 Ratings00 Ratings
    Password Management8.01 Ratings00 Ratings
    ID Risk Management8.01 Ratings00 Ratings
    Best Alternatives
    Omnissa Identity ServicesSalesforce Customer Identity
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Imprivata Enterprise Access Management
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Omnissa Identity ServicesSalesforce Customer Identity
    Likelihood to Recommend
    8.0
    (2 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Omnissa Identity ServicesSalesforce Customer Identity
    Likelihood to Recommend
    Omnissa
    Workspace ONE Access is a good fit for a variety of corporate scenarios, such as the need for businesses to provide secure access to their data and applications, the need to lower the costs associated with managing multiple user identities, and the need to boost employee productivity by streamlining access to corporate resources. It is less appropriate if you are not using all of its function and just use it for a particular function undermining its capabilities for example in our organization the use case is primarily restricted to giving staff members safe access to company information and applications which debunks its other features such as compliance and product support that it provides.
    Incentivized
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    Salesforce
    Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
    Incentivized
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    Pros
    Omnissa
    • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
    • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
    Incentivized
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    Salesforce
    • SFI, allows you to connect and manage all your applications in one easy to use interface.
    • It has the ability to use many different authentication standards to fit all the different needs of the applications.
    • If the standard isn't supported it has the flexibility to create your own custom solution.
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    Cons
    Omnissa
    • Support for more Single Sign-On (SSO) protocols.
    • More comprehensive dashboards and reporting.
    • Greater integration with other VMware products.
    Incentivized
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    Salesforce
    • Can't think of any other than pricing.
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    Alternatives Considered
    Omnissa
    We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
    Incentivized
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    Salesforce
    One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
    Incentivized
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    Return on Investment
    Omnissa
    • Better control over organization data and its applications.
    • The software has frequently allowed us to save money on application security and mobile device management.
    • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
    Incentivized
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    Salesforce
    • The biggest return is on the auditing and ease of use for the users.
    Incentivized
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    ScreenShots