Need to improve the interface
February 21, 2022

Need to improve the interface

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Identity

With Salesforce Identity I have one-time access and I can access multiple apps all time. I don't need to remember so many usernames and passwords. I spend less time dealing with user login issues. Salesforce Identity uses multi-factor authentication (MFA) that makes the login process several times more secure for my company. I can access the apps on my mobile or desktop at the same time
  • I can use it anywhere
  • easy to access
  • easy to understand
  • Is hard to use
  • too much information on the screen
  • customer information
  • sales information
  • information about the team
  • Information in a single system
  • Ease of finding information
One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.

Do you think Salesforce Identity delivers good value for the price?

Not sure

Are you happy with Salesforce Identity's feature set?


Did Salesforce Identity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Identity go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Identity again?


Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.