OMS Office Master System vs. SellerCloud

OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.

Incentivized

Great for a business selling on lots of channels looking for a cost effective solution

Incentivized

• Ih helps in inventory management, thus providing detailed updates on how much stock in availabe and at any moment can retrieve the detailed reports.
• It helps to schedule daily meeting and appointments with clients
• Save and retrieve real time orders information.

Incentivized

• automates order processing
• automates inventory uploads

• OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
• The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
• We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.

Incentivized

• User Interface is a bit of a mess and needs an upgrade but you get used to it over time
• Support is impersonal and they have a confusing ticket system

Incentivized

solid customer service, easy to use

We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.

Incentivized

They put energy into offering great support

OMS system stacks up due to feature of using automation, data collaboration, data security,ease of sceduling meetings.

Incentivized

Best balance of functionality and cost.

Incentivized

• There are lot of postive impacts and quite less effect on business, still including some of them-
• Positive impacts are efficiency, data security,organizing in systematic manner etc.
• Negative impact was empolyees were resisting to adopt the new system but later it worked using the training facility from OMS team and user manuals.

Incentivized

• It has had a positive impact, allowing me to launch products on multiple channels simply and quickly
• It has allowed me to run a growing business with a minimum of resources

Incentivized