OnShift vs. Payactiv

OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.

Incentivized

I think it is well suited because it lets the employees know that the company cares, that we want them to be able to have financial stability, and by doing that we are providing a way for them to access their funds earlier.

Incentivized

• Scheduling - ease of creating, managing, modifying schedules.
• PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
• Communicate to employees regarding open shifts, share open shifts with staff.
• Send mass texts to employees as needed.

Incentivized

• It is seamless for me and my office staff
• In all the time we have used it we have never had a problem or issue
• Does not cost me any time or money

Incentivized

• Problems with app permission
• Could be more robust

• I have no suggestions for improvement, it's never been a problem for my office staff and we have never had a complaint from the field staff, which is most of our employees.

Incentivized

OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).

Incentivized

Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.

Incentivized

I think Pay Activ is the only tool really we need as a company since it has more than just early access to money but can provide other tools to help you in your financial situation

Incentivized

• Major the performance of the agents.
• Easily communicating with employees regarding open shifts
• Calculating the payroll of every one of the organization

Incentivized

• Sorry, not something we track, but I believe it has an impact on worker dignity, they don't have to come to me hat in hand ask for an advance.

Incentivized