Likelihood to Recommend OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
Read full review Any senior living/retirement home would likely benefit by using Yardi Senior Living suite. The fact that it handles the needs of almost the entire business makes it a very convenient platform for operating retirement residences.
Read full review Pros Scheduling - ease of creating, managing, modifying schedules. PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS. Communicate to employees regarding open shifts, share open shifts with staff. Send mass texts to employees as needed. Read full review Accounting. Billing. Electronic health records. Read full review Cons Problems with app permission Could be more robust Read full review Yardi does have a tendency to release new features a bit early. I understand the drive to deliver what customers are asking for, but in some cases, further testing before release would be beneficial. Yardi used to allow clients to have access to a remote desktop, which came in very handy to maintain the environment and develop new reports. They replaced this with web based tools that don't work as well. Yardi does not handle any time sheet or payroll functions. It's the main shortcoming for our needs. As a result we have leveraged other software for this. Read full review Support Rating OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
Read full review Yardi Senior Living support is good for the most part. They respond to most issues quickly, but sometimes problems can drag out.
Read full review Alternatives Considered Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
Read full review I haven't used it PointClickCare directly, but I'm told by others in the industry that it's more suited to Long Term Care. Yardi Senior Living works better for retirement residences with assisted and independent living.
Read full review Return on Investment Major the performance of the agents. Easily communicating with employees regarding open shifts Calculating the payroll of every one of the organization Read full review Yardi license costs are reasonable for the functionality of the software. There can be a steep learning curve for many Yardi products. Upgrades tend to generate a lot of end user issues despite extensive testing. Read full review ScreenShots