TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Onspring

    Score8.7 out of 10
    N/AOnspring delivers what they describe as a flexible, no-code platform for GRC, ITSM, audit, risk, compliance and business operations.N/A

    Resolver

    Score9 out of 10
    N/ACrisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.N/A
    Pricing
    OnspringResolver
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OnspringResolver
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OnspringResolver
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Onspring and Resolver
    Feature
    Onspring
    8.6
    1 Ratings
    15% above category average
    Resolver
    -
    Ratings
    Common repository of GRC items10.01 Ratings00 Ratings
    Risk management10.01 Ratings00 Ratings
    Integration with Corporate Performance Management (CPM) systems6.01 Ratings00 Ratings
    GRC policy management9.01 Ratings00 Ratings
    Incident management8.01 Ratings00 Ratings
    User Ratings
    OnspringResolver
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OnspringResolver
    Likelihood to Recommend
    Onspring Technologies, LLC.
    As an financial and consulting working professional we had many challenges related to being compliant with other financial and governmental regulations and standard. For that we need so many different process, business units and other interested parties to come on same table and work on every single control to get compliant with those regulations. In this case we have manage so many risks and work on timely remediation. Onspring worked well in this.
    Incentivized
    Read full review
    Kroll
    At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool. Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues
    Incentivized
    Read full review
    Pros
    Onspring Technologies, LLC.
    • Findings
    • Reporting
    • Exceptions
    • Policies
    • Standard
    Incentivized
    Read full review
    Kroll
    • Intuitive chatbot functionality
    • Unlimited number of live agents at one fixed price
    • Real-time assistance with cobrowsing feature
    • A decent number of integrations with popular tools
    Incentivized
    Read full review
    Cons
    Onspring Technologies, LLC.
    • Integration with other tools
    • Risk Register management
    • Asset and Process Management
    Incentivized
    Read full review
    Kroll
    • Number of native integrations could be bigger
    • Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does)
    Incentivized
    Read full review
    Alternatives Considered
    Onspring Technologies, LLC.
    RSA Archer is also great tool but why I choose Onspring is because it is user friendly and easy UI on the other hand Archer is so lethal and complex system which sometimes lack behind in term performance and scalability.
    Incentivized
    Read full review
    Kroll
    Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price. Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website
    Incentivized
    Read full review
    Return on Investment
    Onspring Technologies, LLC.
    • Positive - Risk Management
    • Positive - Findings Management
    • Negative - Integration issue with some of tools
    Incentivized
    Read full review
    Kroll
    • Radically increased conversion rates due to proactive chat bots
    • Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc)
    • Saved hours of time of support team
    Incentivized
    Read full review
    ScreenShots