TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opal

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    Opal is a platform for brands, used to plan, create, and calendar their content - across teams and channels. Opal aims to enable tight alignment and high levels of efficiency. Marketing teams from companies such as Starbucks, Microsoft, and Target use Opal to collaborate, plan, and visualize, while ensuring an always-unified brand voice. Users can: Plan every facet of the brand experience, to ensure consistency throughout every moment and across every…

    $8.29

    per month

    TIBCO Tibbr

    Score9 out of 10
    N/AEnterprise collaboration platform.N/A
    Pricing
    OpalTIBCO Tibbr
    Editions & Modules
    Opal Pro
    $8.29
    per month
    Opal
    Free Forever
    Teams Pro
    Custom Pricing
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OpalTIBCO Tibbr
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpalTIBCO Tibbr
    Project Management
    Comparison of Project Management features of Opal and TIBCO Tibbr
    Feature
    Opal
    -
    Ratings
    TIBCO Tibbr
    6.5
    1 Ratings
    17% below category average
    Mobile Access00 Ratings5.01 Ratings
    Search00 Ratings8.01 Ratings
    Communication
    Comparison of Communication features of Opal and TIBCO Tibbr
    Feature
    Opal
    -
    Ratings
    TIBCO Tibbr
    9.6
    1 Ratings
    18% above category average
    Chat00 Ratings10.01 Ratings
    Notifications00 Ratings10.01 Ratings
    Discussions00 Ratings10.01 Ratings
    Surveys00 Ratings9.01 Ratings
    Internal knowledgebase00 Ratings9.01 Ratings
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    OpalTIBCO Tibbr
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpalTIBCO Tibbr
    Likelihood to Recommend
    9.2
    (5 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpalTIBCO Tibbr
    Likelihood to Recommend
    OPAL
    I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
    Incentivized
    Read full review
    Cloud Software Group
    I think it is well-suited for populations who value social media and being connected in this manner at work. If the population does not value this type of open interaction, it will be underutilized. Many of our baby-boomer generation staff have a hard time seeing the relevancy of a site such as this.
    Incentivized
    Read full review
    Pros
    OPAL
    • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
    • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
    • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
    Incentivized
    Read full review
    Cloud Software Group
    • I think it helps people crowd source an organization for information and resources that may not be easily found.
    • The subjects feature is a great place to develop communities of practice where links, files and communication can be shared.
    • As long as the search engine is optimized / working effectively, it can be a powerful way to access sites and resources across the organization.
    Incentivized
    Read full review
    Cons
    OPAL
    • No publishing capabilities, for the most part.
    • No analytics tie-ins.
    • Rather pricey.
    • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
    Incentivized
    Read full review
    Cloud Software Group
    • The profile finder is glitchy and rarely comes up with solid results.
    • The site sometimes has glitches, such as subject pages not loading and complete content not appearing on the screen until you refresh or give it an abnormal amount of time to load.
    • The "USAID Search" option should appear first for the search results. It is not intuitive that it is the last search option to select. Often users don't even clearly recognize that they need to select types of search results.
    Incentivized
    Read full review
    Alternatives Considered
    OPAL
    You get for what you paid for. Opal has more features
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Return on Investment
    OPAL
    • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
    • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
    • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
    Incentivized
    Read full review
    Cloud Software Group
    • I feel that it has connected colleagues who would have never met in our global organization.
    • I has created a division in the organization between the users and those who oppose its existence.
    • It has been a great place for communication-oriented departments to get their messages out, advertise events, etc.
    Incentivized
    Read full review
    ScreenShots

    Opal Screenshots

    Screenshot of Preview content exactly as it will appear in market to the audience. Collaborate with teammates and track changes in the  Chat & Activity window.Screenshot of View scheduled Moments across all campaigns on the Calendar -- by day, week, or month.Screenshot of Plan marketing content and campaigns using Boards, a free-form space for brainstorming, briefing, and scenario planning.