What users are saying about
7 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Troop Messenger

I strongly recommend Troop Messenger for all kinds of small, medium, and large corporate entities. It simplifies your communication needs within a single interface.
Anusha P | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Opal
7.9
Troop Messenger
10.0
Task Management
Opal
9.1
Troop Messenger
Gantt Charts
Opal
9.1
Troop Messenger
Scheduling
Opal
9.1
Troop Messenger
Workflow Automation
Opal
9.1
Troop Messenger
Mobile Access
Opal
1.0
Troop Messenger
10.0
Search
Opal
9.1
Troop Messenger
10.0
Visual planning tools
Opal
9.1
Troop Messenger

Communication

Opal
6.1
Troop Messenger
9.7
Chat
Opal
4.5
Troop Messenger
10.0
Notifications
Opal
9.1
Troop Messenger
9.0
Discussions
Opal
4.5
Troop Messenger
10.0

File Sharing & Management

Opal
9.1
Troop Messenger
9.3
Versioning
Opal
9.1
Troop Messenger
Video files
Opal
9.1
Troop Messenger
10.0
Audio files
Opal
9.1
Troop Messenger
9.0
Document collaboration
Opal
9.1
Troop Messenger
Access control
Opal
9.1
Troop Messenger
Advanced security features
Opal
Troop Messenger
9.0

Pros

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Troop Messenger

  • Unlimited searchable message history.
  • Sending a single message to multiple users and multiple groups at once.
  • Live location tracking.
  • Advanced search filters to filter images, videos, files, contacts, and locations separately.
Anusha P | TrustRadius Reviewer

Cons

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Lack of third-party integrations.
  • Rare app loading problem.
Anusha P | TrustRadius Reviewer

Alternatives Considered

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Troop Messenger

No answers on this topic

Return on Investment

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Troop Messenger

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work.
Anusha P | TrustRadius Reviewer

Screenshots

Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Troop Messenger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Opal
9.3
Troop Messenger
10.0

Likelihood to Renew

Opal
10.0
Troop Messenger

Add comparison