OpenTable vs. Signpost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenTable
Score 9.9 out of 10
N/A
OpenTable is an online reservation system and reputation management technology for restaurants, bars, hotels, as well as takeout and delivery services, providing "Near Me" location services for customers to bolster reservations and online orders for businesses, a ratings and reviews aggregation and response management tool, and benchmark analysis.
$29
per month
Signpost
Score 1.7 out of 10
N/A
Signpost is an automated marketing solution that helps local businesses to get more customers, reviews, and referrals. The software builds customer profiles by capturing email, call and credit card transactions. Signpost's automated marketing engine then uses this data to drive new customer conversion and loyalty, reviews and referrals from existing customers.N/A
Pricing
OpenTableSignpost
Editions & Modules
Basic
$29
per month
Core
$249
per month
Pro
$449
per month
No answers on this topic
Offerings
Pricing Offerings
OpenTableSignpost
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenTableSignpost
Best Alternatives
OpenTableSignpost
Small Businesses
Google Business Profile
Google Business Profile
Score 8.2 out of 10
Google Business Profile
Google Business Profile
Score 8.2 out of 10
Medium-sized Companies
Google Business Profile
Google Business Profile
Score 8.2 out of 10
Google Business Profile
Google Business Profile
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
OpenTableSignpost
Likelihood to Recommend
8.0
(1 ratings)
1.3
(2 ratings)
User Testimonials
OpenTableSignpost
Likelihood to Recommend
OpenTable
It all comes down to budget and options. Most places that can be found in the app are in the upper price range, so if the company is paying for the meal we immediately look for something in OpenTable. If each one of us is paying for its meal, the selection process might be a bit longer and we might have to make the reservation via phone call or just show up and hope we get a table.
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Signpost
I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.
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Pros
OpenTable
  • Reservations are reliable.
  • Options are well organized and that speed decision making.
  • The ability to save restaurants I liked.
  • UI is clean, color scheme looks good.
  • Lots of information about the place is provided, including specific price range and safety precautions.
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Signpost
  • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
  • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
  • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
  • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
  • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
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Cons
OpenTable
  • Having more places on it.
  • Better suggestions by location. I live in the border with US and even though I open the app on the mexican side, it suggests US restaurants.
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Signpost
  • Provide user a way to cancel their service.
  • Get rid of the very aggressive sales staff.
  • Refund money for unused moths. Do not be so shady!
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Return on Investment
OpenTable
  • It's hard to calculate but it saves time and time is money.
  • Helps take into account the expense process because we know what kind of payment type we can use at each place.
  • Helps us select the correct place if we are going to talk shop or just team-build.
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Signpost
  • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
  • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
  • This makes me more confident in using the platform more in depth.
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ScreenShots