OpenText Information Archiving vs. OpenText Core Business Communication Archive

OpenText archive center is much appreciated with Data retention and encryption. Less appreciated when if you need to make changes to the system every time we need technical support from OpenText.

Incentivized

Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.

Incentivized

• Data archival
• Data encryption
• Cloud availability

Incentivized

• Search
• Storage need reduction
• Security

Incentivized

• Product functionality and performance
• Cost managment

Incentivized

• Search language is complex.
• Easy to miss items if not proficient in search functionality.

Incentivized

They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.

Incentivized

I am not sure about this decision, it has been taken by our IT department.

Incentivized

Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.

Incentivized

• Dependability on OpenText in terms of technical support
• Stability and reliability

Incentivized

• Supports our document retention polices.
• Allows for recovery of data easily.

Incentivized