OpenText Core Share vs. Statuspage

OpenText Core Share is a great tool for storing files and collaborating. It makes for a great collaboration tool. It's easy to track changes, enable or disable access to others, and works directly from browser. It needs some improvisations in terms of speed and consistency. Overall, it's a great tool for small teams to work together.

Incentivized

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.

Incentivized

• Integration with Office 365 apps.
• Sharing files externally is easy.
• Version history.
• Folder structure is well organised.

Incentivized

• Interface is very intuitive and easy to use with very little training.
• Ability to customize messaging for events and notify before, during and after maintenance.
• Integrations with app like Twitter and Slack.
• Ability to automate all our maintenance notifications.

Incentivized

• Drag and drop feature needs to be optimised.
• No inbuilt backup tool.
• Desktop app sync needs to improved and quick.

Incentivized

• I wish I had more ways to customize the layout.
• I wish I could show custom date ranges when looking at historical up-time.

Incentivized

Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.

Incentivized

Nothing. OpenText Core Share is our only choice.

Incentivized

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.

Incentivized

• Increased productivity.
• Collaboration between teams.
• Secure way to share files.

Incentivized

• Helps organize communication to our clients during an incident.
• Demonstrates our level of transparency to prospects.

Incentivized