Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
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TeamCity is very quick and straightforward to get up and running. A new server and a handful of agents could be brought online in easily under an hour. The professional tier is completely free, full-featured, and offers a huge amount of growth potential. TeamCity does exceptionally well in a small-scale business or enterprise setting.
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Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
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The customization is still fairly complex and is best managed by a dev support team. There is great flexibility, but with flexibility comes responsibility. It isn't always obvious to a developer how to make simple customizations.
Sometimes the process for dealing with errors in the process isn't obvious. Some paths to rerunning steps redo dependencies unnecessarily while other paths that don't are less obvious.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamCity runs really well, even when sharing a small instance with other applications. The user interface adequately conveys important information without being overly bloated, and it is snappy. There isn't any significant overhead to build agents or unit test runners that we have measured.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
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TeamCity is a great on-premise Continuous Integration tool. Visual Studio Team Services (VSTS) is a hosted SAAS application in Microsoft's Cloud. VSTS is a Source Code Repository, Build and Release System, and Agile Project Management Platform - whereas TeamCity is a Build and Release System only. TeamCity's interface is easier to use than VSTS, and neither have a great deployment pipeline solution. But VSTS's natural integration with Microsoft products, Microsoft's Cloud, Integration with Azure Active Directory, and free, private, Source Code repository - offer additional features and capabilities not available with Team City alone.
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Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
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TeamCity has greatly improved team efficiency by streamlining our production and pre-production pipelines. We moved to TeamCity after seeing other teams have more success with it than we had with other tools.
TeamCity has helped the reliability of our product by easily allowing us to integrate unit testing, as well as full integration testing. This was not possible with other tools given our corporate firewall.
TeamCity's ability to include Docker containers in the pipeline steps has been crucial in improving our efficiency and reliability.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
