TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Exstream

    Score9 out of 10
    N/AOpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.N/A

    Stratifyd

    Score8.2 out of 10
    N/AStratifyd enables companies to capture customer sentiment for every interaction and turn it into actionable business intelligence within an executive-level dashboard. The vendor says companies worldwide use Stratifyd to improve customer experiences, increase customer acquisition and retention, build better products, and drive revenue. Stratifyd is an AI platform that predicts human intent by analyzing structured and unstructured data from…N/A
    Pricing
    OpenText ExstreamStratifyd
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText ExstreamStratifyd
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    OpenText ExstreamStratifyd
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    GoTo Connect
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    User Ratings
    OpenText ExstreamStratifyd
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (1 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText ExstreamStratifyd
    Likelihood to Recommend
    OpenText
    It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.
    Incentivized
    Read full review
    Stratifyd, Inc.
    Organizing the data sets is easy and logical. Slicing and dicing of data functionality can be easily performed and is intuitive. Possibility to perform multiple analysis with a single dataset. Data can be easily adjusted even for a non-technical person. Easy navigation. Adjusting of datasets is very intuitive and quickly.
    Incentivized
    Read full review
    Pros
    OpenText
    • Document creation
    • layouts
    • Document distribution
    Incentivized
    Read full review
    Stratifyd, Inc.
    • Topic generation
    • Customizing process flows
    • Slice & dice data
    Incentivized
    Read full review
    Cons
    OpenText
    • Vernacular document generation
    Incentivized
    Read full review
    Stratifyd, Inc.
    • User interface
    • Text analytics
    • Segmentation setup
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.
    Incentivized
    Read full review
    Stratifyd, Inc.
    No answers on this topic
    Return on Investment
    OpenText
    • increased customer and employee satisfaction
    Incentivized
    Read full review
    Stratifyd, Inc.
    • Multiple analysis
    • Slice & dice of data
    • Customizing data models
    Incentivized
    Read full review
    ScreenShots

    Stratifyd Screenshots

    Product screenshot