OpenText MBPM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText MBPM
Score 7.2 out of 10
N/A
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
Pricing
OpenText MBPM
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
OpenText MBPM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
OpenText MBPM
Considered Both Products
OpenText MBPM
Chose OpenText MBPM
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily …
Chose OpenText MBPM
Before first using Metastorm at a previous company, I reviewed 30 systems, shortlisted 4 and chose Metastorm as being intuitively the easiest to develop with. We have recently looked at a number of alternatives but decide to stick with OpenText BPM.
Chose OpenText MBPM
Metastorm was used to meet specific client needs. Ease of use and navigation was one big factor
Chose OpenText MBPM
These products are currently being reviewed for new initiatives. Metastorm will also be considered.
Chose OpenText MBPM
I have evaluated [business process management] products such as Nintex, K2, and Intapp. Each of these products are excellent options, and each have strengths and weaknesses. Metastorm and K2 in my opinion offer more flexibility, but require a higher level of technical ability …
Top Pros
Top Cons
Features
OpenText MBPM
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OpenText MBPM
7.0
3 Ratings
15% below category average
Dashboards7.93 Ratings
Standard reports9.02 Ratings
Custom reports4.03 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
OpenText MBPM
7.3
3 Ratings
14% below category average
Process designer8.13 Ratings
Process simulation7.13 Ratings
Business rules engine9.02 Ratings
SOA support6.02 Ratings
Process player7.02 Ratings
Support for modeling languages8.02 Ratings
Form builder6.93 Ratings
Model execution6.13 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
OpenText MBPM
7.6
3 Ratings
7% below category average
Social collaboration tools7.63 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
OpenText MBPM
6.0
2 Ratings
30% below category average
Content management6.02 Ratings
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OpenText MBPM
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Enterprises
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User Ratings
OpenText MBPM
Likelihood to Recommend
7.1
(5 ratings)
Likelihood to Renew
8.0
(4 ratings)
Usability
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
User Testimonials
OpenText MBPM
Likelihood to Recommend
OpenText
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Read full review
Pros
OpenText
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Read full review
Cons
OpenText
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
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Likelihood to Renew
OpenText
There are other products that seem to be a better fit for future initiatives.
Read full review
Usability
OpenText
Although it is intuitive to use it does require training
Read full review
Support Rating
OpenText
Great customer service for an API support related query
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Alternatives Considered
OpenText
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Read full review
Return on Investment
OpenText
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
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ScreenShots