OpenText MBPM Reviews

16 Ratings
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Score 7.2 out of 100

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Reviews (1-5 of 5)

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July 06, 2018
Peter Green | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Everyone uses Metastorm on a daily basis. We do this to develop applications for resale and by using it internally to stress test these applications. We use it to front CRM information, hold client configuration information, workflow support tickets, and are developing opportunity management and project management applications. We currently have 7.6 and 9.3 installed as some of our clients are still using older versions.
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
  • The integration with Office.
  • Reporting - the functionality is quite limited. Of course, we can use SSRS on the database but better-embedded reporting would be good.
  • Using the eRaiseFlag functionality (getting one folder or workflow to influence another) can be slow on a busy system.
Good - Decision branching, Access to multiple external data sources, Prioritisation of user tasks, Keeping documents with workflows, and Ease of development and speed to make it live.

Less Good - Forms with lots of dependencies between the fields and Troubleshooting in some instances.

Poor - Ability to act as a repository for template forms and Reporting.
Read Peter Green's full review
May 27, 2016
Harish Rajput | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
OpenText MBPM was used for mapping business processes. It was used to identify and quantify the impact of business process change alternatives and connected business capabilities with IT systems.
  • Diagnoses and highlights errors and inconsistencies for correction based on BPMN standards.
  • Support different views of the process from Swimlane perspective, system interactions, process to process dependency, process to attributes, process to rules.
  • Able to publish processes per custom defined templates or formats on the fly.
  • Changes to a common element are automatically made to every use of that element on all diagrams (insert, update, delete).
  • Be able to perform a Google type search as a user type name in text field.
  • Auto creation of next activities in model viewer to quickly generate happy path scenario.
  • Community Collaboration - Support of external process participants (ex: business partners) that have limited or no IT infrastructure, social process communities such as Salesforce.
OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.
Great customer service for an API support related query
Read Harish Rajput's full review
December 20, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Metastorm across several departments in our organization. It is a great tool for automating tasks and streamlining workflows. Other people within our company use Metastorm to map business processes as well as to identify the impact of business process changes with IT systems. It is also helpful for the process of workflow creation.

  • Integration into third party applications
  • Rapid Development; allows developers to quickly build and/or change workflows
  • Powerful user interface design
  • High degree of scalability
  • Lack of a graphical user interface email editor
  • Auto creation of later activities in model viewer would be nice in order to quickly generate outcome scenarios
  • Built-in reporting is somewhat limited
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
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August 23, 2014
Eden Mack | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Metastorm has found wide acceptance in our organization streamlining workflows and automating tasks. We use it across many departments, and are continually designing new processes. It is uncommon for a week to go by where I am not approached by someone with an idea about how Metastorm can improve their work experience.
  • Rapid Development: Metastorm is designed to allow developers to quickly build (or change) workflows. Business Logic, rules and regulations change quickly in today's world and being agile about software changes keeps users productive and engaged.
  • Customization: While Metastorm provides many pre-built controls useful during rapid development cycles, it also provides a rich .NET framework which can be used to customize the experience. This provides a nice balance between ease of development and detailed customization.
  • Flexibility: I've evaluated many workflow solutions, and most are restrictive in form design or branching options. Metastorm closely approaches a true state machine architecture allowing for complex workflows and rich user interfaces.
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Metastorm is an Enterprise level tool. While it can perform well in both small and large projects the setup and maintenance may make the product feel unwieldy or too expensive for small companies. Also, every workflow provider in the market will tell you how their product eliminates the need for a software developer. That's simply not true. Think about your resources, and consider hiring a consultant if necessary.
Read Eden Mack's full review
August 24, 2014
Matt Temple | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
Metastorm is used across our organization for business process management and workflow creation.
  • Ability to customize workflows
  • Integration into third party applications
  • Ability to use both a GUI and code-based interface to create business processes
  • This is a difficult question to answer as I've only had experience with a dated version of Metastorm
  • The newest version may have features that remedy issues I have experienced with 7.5
I think Metastorm could be a useful tool, but there are other [business process management] options that better fit the needs within our organization.
Read Matt Temple's full review

Feature Scorecard Summary

Dashboards (3)
Standard reports (2)
Custom reports (3)
Process designer (3)
Process simulation (3)
Business rules engine (2)
SOA support (2)
Process player (2)
Support for modeling languages (2)
Form builder (3)
Model execution (3)
Social collaboration tools (3)
Content management (2)

What is OpenText MBPM?

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

OpenText MBPM Competitors

OpenText MBPM Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is OpenText MBPM?

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

What is OpenText MBPM's best feature?

Reviewers rate Process designer highest, with a score of 8.1.

Who uses OpenText MBPM?

The most common users of OpenText MBPM are from Mid-size Companies and the Information Technology & Services industry.