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OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.https://dudodiprj2sv7.cloudfront.net/product-logos/OH/3T/4TPQ6CXZZC5O.pngPowerful, easy to use with a few limitationsEveryone uses Metastorm on a daily basis. We do this to develop applications for resale and by using it internally to stress test these applications. We use it to front CRM information, hold client configuration information, workflow support tickets, and are developing opportunity management and project management applications. We currently have 7.6 and 9.3 installed as some of our clients are still using older versions.,Complex routing of tasks based on calculated criteria Linking between tasks and accessing relevant information Organising, scheduling and prioritising Different views for different people,The integration with Office. Reporting - the functionality is quite limited. Of course, we can use SSRS on the database but better-embedded reporting would be good. Using the eRaiseFlag functionality (getting one folder or workflow to influence another) can be slow on a busy system.,8,The development of the ticketing system has enabled us to greatly improve customer relationships The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution Management information from the system has improved decision making,Datapolis Process System, ARIS Business Process Management (BPM), Agiloft Custom Workflow/BPM and WorkflowMax,Visual Studio IDE, Microsoft SQL Server,15,1,Help Desk Ticketing Works Order Management CRM,Unstructured reminders (for self or others) License Key generation and management Password safe and audit of access,Product development lifecycle management,8Rapid Process ManagementOpenText MBPM was used for mapping business processes. It was used to identify and quantify the impact of business process change alternatives and connected business capabilities with IT systems.,Diagnoses and highlights errors and inconsistencies for correction based on BPMN standards. Support different views of the process from Swimlane perspective, system interactions, process to process dependency, process to attributes, process to rules. Able to publish processes per custom defined templates or formats on the fly. Changes to a common element are automatically made to every use of that element on all diagrams (insert, update, delete).,Be able to perform a Google type search as a user type name in text field. Auto creation of next activities in model viewer to quickly generate happy path scenario. Community Collaboration - Support of external process participants (ex: business partners) that have limited or no IT infrastructure, social process communities such as Salesforce.,9,Positive: Able to provide scalability from capabilities to processes and applications for each business domains that allowed decommission of legacy unused applications and to eliminate waste and overhead cost.,Oracle BPM Suite, ARIS Business Process Management (BPM) and Signavio Process Editor,Oracle BPM Suite, Signavio Process Editor, IBM Business Process Manager,15,2,Simplify parts procurement suppply chain Perform vendor selection Manage case management,Custom procurement application Contract approval process with external business partners Support case routing,Community collaboration and feedback loop Integration with ERPs, crm Web portal and search analysis,10,No,Price Product Features Product Usability Product Reputation Vendor Reputation Analyst Reports,None,Vendor implemented,10,10,No,I had a query related to custom API that I needed to integrate with Salesforce. I received exceptional service.,Process design Reporting Simulation,Simulation Validation Attribute search,Yes, but I don't use it,9A software developer's view on MetastormMetastorm has found wide acceptance in our organization streamlining workflows and automating tasks. We use it across many departments, and are continually designing new processes. It is uncommon for a week to go by where I am not approached by someone with an idea about how Metastorm can improve their work experience.,Rapid Development: Metastorm is designed to allow developers to quickly build (or change) workflows. Business Logic, rules and regulations change quickly in today's world and being agile about software changes keeps users productive and engaged. Customization: While Metastorm provides many pre-built controls useful during rapid development cycles, it also provides a rich .NET framework which can be used to customize the experience. This provides a nice balance between ease of development and detailed customization. Flexibility: I've evaluated many workflow solutions, and most are restrictive in form design or branching options. Metastorm closely approaches a true state machine architecture allowing for complex workflows and rich user interfaces.,The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality. Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool. One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.,8,Metastorm has allowed us to evaluate new business much faster allowing us to move quickly when time matters. We have used Metastorm to automate a number of complex and tedius tasks, freeing up our staff to do other important business. Metastorm has allowed me to automate a number of administration functions, and share the software management responsibility with the users themselves.,,7,1000Metastorm ReviewMetastorm is used across our organization for business process management and workflow creation.,Ability to customize workflows Integration into third party applications Ability to use both a GUI and code-based interface to create business processes,This is a difficult question to answer as I've only had experience with a dated version of Metastorm The newest version may have features that remedy issues I have experienced with 7.5,5,Reduction of paper usage for certain processes Streamline some business processes,MS SharePoint / SQL,OpenText Enterprise Content Management,3
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OpenText MBPM
16 Ratings
Score 8.0 out of 101
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OpenText MBPM Reviews

OpenText MBPM
16 Ratings
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Score 8.0 out of 101
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Reviews (1-4 of 4)
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Peter Green profile photo
July 06, 2018

OpenText MBPM Review: "Powerful, easy to use with a few limitations"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Everyone uses Metastorm on a daily basis. We do this to develop applications for resale and by using it internally to stress test these applications. We use it to front CRM information, hold client configuration information, workflow support tickets, and are developing opportunity management and project management applications. We currently have 7.6 and 9.3 installed as some of our clients are still using older versions.
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
  • The integration with Office.
  • Reporting - the functionality is quite limited. Of course, we can use SSRS on the database but better-embedded reporting would be good.
  • Using the eRaiseFlag functionality (getting one folder or workflow to influence another) can be slow on a busy system.
Good - Decision branching, Access to multiple external data sources, Prioritisation of user tasks, Keeping documents with workflows, and Ease of development and speed to make it live.

Less Good - Forms with lots of dependencies between the fields and Troubleshooting in some instances.

Poor - Ability to act as a repository for template forms and Reporting.
Read Peter Green's full review
Harish Rajput profile photo
May 27, 2016

OpenText MBPM Review: "Rapid Process Management"

Score 9 out of 10
Vetted Review
Verified User
Review Source
OpenText MBPM was used for mapping business processes. It was used to identify and quantify the impact of business process change alternatives and connected business capabilities with IT systems.
  • Diagnoses and highlights errors and inconsistencies for correction based on BPMN standards.
  • Support different views of the process from Swimlane perspective, system interactions, process to process dependency, process to attributes, process to rules.
  • Able to publish processes per custom defined templates or formats on the fly.
  • Changes to a common element are automatically made to every use of that element on all diagrams (insert, update, delete).
  • Be able to perform a Google type search as a user type name in text field.
  • Auto creation of next activities in model viewer to quickly generate happy path scenario.
  • Community Collaboration - Support of external process participants (ex: business partners) that have limited or no IT infrastructure, social process communities such as Salesforce.
OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.
Read Harish Rajput's full review
Eden Mack profile photo
August 23, 2014

OpenText MBPM Review: "A software developer's view on Metastorm"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Metastorm has found wide acceptance in our organization streamlining workflows and automating tasks. We use it across many departments, and are continually designing new processes. It is uncommon for a week to go by where I am not approached by someone with an idea about how Metastorm can improve their work experience.
  • Rapid Development: Metastorm is designed to allow developers to quickly build (or change) workflows. Business Logic, rules and regulations change quickly in today's world and being agile about software changes keeps users productive and engaged.
  • Customization: While Metastorm provides many pre-built controls useful during rapid development cycles, it also provides a rich .NET framework which can be used to customize the experience. This provides a nice balance between ease of development and detailed customization.
  • Flexibility: I've evaluated many workflow solutions, and most are restrictive in form design or branching options. Metastorm closely approaches a true state machine architecture allowing for complex workflows and rich user interfaces.
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Metastorm is an Enterprise level tool. While it can perform well in both small and large projects the setup and maintenance may make the product feel unwieldy or too expensive for small companies. Also, every workflow provider in the market will tell you how their product eliminates the need for a software developer. That's simply not true. Think about your resources, and consider hiring a consultant if necessary.
Read Eden Mack's full review
Matt Temple profile photo
August 24, 2014

OpenText MBPM: "Metastorm Review"

Score 5 out of 10
Vetted Review
Verified User
Review Source
Metastorm is used across our organization for business process management and workflow creation.
  • Ability to customize workflows
  • Integration into third party applications
  • Ability to use both a GUI and code-based interface to create business processes
  • This is a difficult question to answer as I've only had experience with a dated version of Metastorm
  • The newest version may have features that remedy issues I have experienced with 7.5
I think Metastorm could be a useful tool, but there are other [business process management] options that better fit the needs within our organization.
Read Matt Temple's full review

Feature Scorecard Summary

Dashboards (2)
7.0
Standard reports (1)
10
Custom reports (2)
4.1
Process designer (2)
9.0
Process simulation (2)
8.0
Business rules engine (1)
10
SOA support (1)
10
Process player (1)
10
Support for modeling languages (1)
10
Form builder (2)
6.1
Model execution (2)
7.0
Social collaboration tools (2)
5.1
Content management (1)
10

About OpenText MBPM

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

OpenText MBPM Competitors

OpenText MBPM Technical Details

Operating Systems: Unspecified
Mobile Application:No