OpenText SendSecure vs. Progress ShareFile

OpenText SendSecure

Progress ShareFile

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OpenText SendSecure	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…	N/A
Progress ShareFile	Score 8.5 out of 10	N/A	ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.	$17.60 per month per user (minimum 3 users)

Pricing

OpenText SendSecure

Progress ShareFile

Editions & Modules

No answers on this topic

Advanced: $17.60
per month per user (minimum 3 users)
Premium: $27.50
per month per user (minimum 3 users)
Industry Advantage: $45.83
per month per user (minimum 3 users)
Virtual Data Room: $75.00
per month per user (minimum 5 users)

Offerings

Pricing Offerings
OpenText SendSecure	Progress ShareFile
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

Discount available for annual pricing.

More Pricing Information

Pricing info

Community Pulse
	OpenText SendSecure	Progress ShareFile
Considered Both Products	OpenText SendSecure MO Matthew Ottis IT Support Chose OpenText SendSecure None. We were not able to email securely. Incentivized Helpful?	Progress ShareFile Craig Jeffery Managing Partner Chose Progress ShareFile We are in the early stages of evaluating Podio. It is supremely flexible for advanced workflow management and is currently the leading contender for when we move forward. Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile Progress ShareFile is the option which my employer selected which I have free access to. The other platforms that I have utilized are in connection with an M&A transaction that a client or advisor has engaged for the transaction. ShareFile is simple to use for its options but … Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile better and easier usability, better security Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile The other software is for document management and signing. We prefer Progress ShareFile for its original file transfer and sharing functions. Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile Not applicable Incentivized Helpful? Chris Marreel Technical Expert Chose Progress ShareFile creating those anonymous download-links is the main factor I use Progress ShareFile, besides ofcourse the sharing of "big" files with easy access to other end-users Incentivized Helpful? Terry Hamberg Publisher Chose Progress ShareFile ShareFile offers more professional level services, and doesn't constantly "run out" of space, forcing you to upgrade to continue. When doing a cost comparison, the competitors may seem cheaper at first, but by the time you add on the features to make it comparable, the pricing … Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile The ability to learn how to access, store, share, and retrieve documents is simpler than in other applications, and that is what keeps me in the application. Even though my Microsoft 365 professional and Adobe Acrobat Pro applications, which I currently subscribe to, include … Incentivized Helpful? Tom Hamilton Sr. Engineer Chose Progress ShareFile Dropbox and others like Mega is are open to anyone and when they leave your company they take those documents with them. ShareFile give secure sharing but you keep control of your documents. ShareFile also offers other tools like Outlook plug-ins and windows mapping tools. Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile ShareFile is cheaper, but I think Box had more user friendly features Incentivized Helpful? CC Christy Chapman Executive Director Chose Progress ShareFile DocuSign did not allow me to save directly to a client folder. ShareFile will allow this, and it cut out having to move or download the file then store it in a client folder. We used that along with Dropbox. Dropbox did not allow us to seamlessly see who had access to what … Incentivized Helpful? Ryan Ippolito Partner Chose Progress ShareFile I use ShareFile because it is simple and offers easy use of esignatures - and unlimited. Docusign is getting expensive and charges often on a per "envelope" basis which doesn't work for me. Incentivized Helpful? George Fuller Managing Member Chose Progress ShareFile It has been years since I compared ShareFile with other secure data storage offerings. I chose ShareFile because of its affordability and need to have scalability. Dropbox, while it gives 2GB of free storage, seems to charge more for the same service I get with ShareFile. I … Incentivized Helpful? Judy Hughes CSR/Agent Chose Progress ShareFile Ease of use, cost and proficiency is above and beyond what other products offer. Customer service is down to earth, and you feel like your concerns are addressed appropriately. Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile I chose to stick with ShareFile because of the signature certificate feature that is included with the software. The two programs are both relativley easy for me to use, but Adobe Acrobat does not have this feature included. Additionally, ShareFile can be opened in Browser and … Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile The ShareFile website never broke, so we switched the signature service to this platform too. Because in PandaDoc sometimes it was hard to find some signed documents from years ago, also we couldn't find an efficient way to order the signature documents for each client, but … Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile A lot more user friendly and less phone calls for assistance which make the purpose of smooth electronic communication a great thing. I like that it doesn't require 1 person to sign before the other person can and that we are notified separately once each person signs required … Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile The large file size for uploading and downloading documents was the one thing that the others just couldn't compare to. Incentivized Helpful? SS Sergio Sancho Product Manager Chose Progress ShareFile Other platforms allow you to share information but without the security and confirmation guarantees that ShareFile offers. Although they provide fewer features, they are often less intuitive and less easy to work with. To date we do not consider trying other options, as we do … Incentivized Helpful? Richard Corner Senior Partner Chose Progress ShareFile We have one consulting engineer that uses MS Sharepoint. We find it comparable to ShareFile, but see no particular advantage to it over ShareFile. We don't really know a lot about it, or what it costs to use. Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile I think Dropbox is a plague to the world of cloud storage. It sucks. ShareFile doesn't suck. Incentivized Helpful? Verified User Anonymous Chose Progress ShareFile For an organization that requires reliable security when sending sensitive data, ShareFile is the application to use. ShareFile has multiple features to ensure that the right information is being sent with the file so the end receiver has the pertinent information when the file … Incentivized Helpful? PC Pamela Corn Owner Chose Progress ShareFile I like ShareFile much better than Mango Practice Management. I think the navigation is much more intuitive and user-friendly. Incentivized Helpful? GP Guy Page Sr Director of Operations Chose Progress ShareFile The workflow are more difficult to follow in the others. Incentivized Helpful? KH Kate Herman Owner CPA Chose Progress ShareFile I feel ShareFile is much more secure. Incentivized Helpful?

Features

OpenText SendSecure

Progress ShareFile

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	OpenText SendSecure - Ratings	Progress ShareFile 8.3 Ratings 1% below category average
Versioning	00 Ratings	8.30 Ratings
Video files	00 Ratings	7.40 Ratings
Audio files	00 Ratings	7.60 Ratings
Document collaboration	00 Ratings	8.40 Ratings
Access control	00 Ratings	9.20 Ratings
File search	00 Ratings	8.00 Ratings
Device sync	00 Ratings	9.30 Ratings

Cloud Storage Security & Administration

Comparison of Cloud Storage Security & Administration features of Product A and Product B
	OpenText SendSecure - Ratings	Progress ShareFile 9.1 Ratings 5% above category average
User and role management	00 Ratings	9.20 Ratings
File organization	00 Ratings	9.20 Ratings
Device management	00 Ratings	9.00 Ratings

Cloud Storage Platform

Comparison of Cloud Storage Platform features of Product A and Product B
	OpenText SendSecure - Ratings	Progress ShareFile 8.0 Ratings 8% below category average
Performance	00 Ratings	8.80 Ratings
Reliability	00 Ratings	8.00 Ratings
Storage Reports	00 Ratings	7.20 Ratings

Best Alternatives
	OpenText SendSecure	Progress ShareFile
Small Businesses	DataMotion Score 9.5 out of 10	SugarSync Score 3.8 out of 10
Medium-sized Companies	DataMotion Score 9.5 out of 10	Druva Security Cloud Score 9.3 out of 10
Enterprises	Fortra's GoAnywhere MFT Score 7.6 out of 10	Druva Security Cloud Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	OpenText SendSecure	Progress ShareFile
Likelihood to Recommend	10.0 (0 ratings)	8.7 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Usability	- (0 ratings)	7.4 (0 ratings)
Availability	- (0 ratings)	9.1 (0 ratings)
Performance	- (0 ratings)	9.1 (0 ratings)
Support Rating	- (0 ratings)	1.0 (0 ratings)
Implementation Rating	- (0 ratings)	9.1 (0 ratings)
Configurability	- (0 ratings)	6.6 (0 ratings)
Ease of integration	- (0 ratings)	1.0 (0 ratings)
Product Scalability	- (0 ratings)	1.0 (0 ratings)
Vendor post-sale	- (0 ratings)	9.1 (0 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	OpenText SendSecure	Progress ShareFile
Likelihood to Recommend	It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file. Incentivized MO Matthew Ottis IT Support Read full review	Progress ShareFile has been a great tool for sharing files. When you send to outside people they get an easy link to click on to download the needed files. On the sender side you get options to have the person do things logon to get the file, just enter a name and email address, or just click on the link and download. There are hooks to use other tools to scan for personal information like SSN or credit card numbers. Many of our users use email to send and store emails. They have found that clicking on a link to get a file adds a bit of complexity but many have learned how to adjust to the change. Incentivized Tom Hamilton Sr. Engineer Read full review
Pros	It is very user-friendly even for users that are not particularly tech-savvy. The integration into Outlook makes it so convenient to use. Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely. Incentivized MO Matthew Ottis IT Support Read full review	I think that one of ShareFile's greatest strengths is its ease of use. With the outlook plug-in sharing large documents is so quick and easy. I also like the security and control that is provided for who can access the documents and tracking the changes within them. I think it does well at protecting information that leaves the company. I also think the website is well organized and easy to use. It was very easy for us to implement and train our employees on the proper use of the website and software. Incentivized christian Maxwell Project Engineer Read full review
Cons	Only compatible with Outlook 2010 or newer. Only compatible with Windows OS. No other complaints so far. Incentivized MO Matthew Ottis IT Support Read full review	Users grow quickly (each client gets a separate account). Automated pruning would be nice. I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users. It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails. Incentivized Verified User Anonymous Read full review
Usability	No answers on this topic	Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant. Michael Sypes Programmer Analyst Read full review
Reliability and Availability	No answers on this topic	The software has never been down when I needed to use it. Incentivized PC Pamela Corn Owner Read full review
Performance	No answers on this topic	Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again Incentivized Andrew Simpson Attorney/President Read full review
Support Rating	No answers on this topic	Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case. Incentivized Verified User Anonymous Read full review
Implementation Rating	No answers on this topic	Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well Michael Sypes Programmer Analyst Read full review
Alternatives Considered	None. We were not able to email securely. Incentivized MO Matthew Ottis IT Support Read full review	ShareFile offers more professional level services, and doesn't constantly "run out" of space, forcing you to upgrade to continue. When doing a cost comparison, the competitors may seem cheaper at first, but by the time you add on the features to make it comparable, the pricing is as much, if not more, than what we're paying for ShareFile. The access control level is better with ShareFile, so we chose to stay with them. Terry Hamberg Publisher Read full review
Scalability	No answers on this topic	I am a one person office. I have no idea how this software would scale to a larger office. Incentivized PC Pamela Corn Owner Read full review
Return on Investment	It allowed us to become HIPAA compliant with email. It integrates seamlessly into our current email interface. Support we have received has been excellent. Always timely. Incentivized MO Matthew Ottis IT Support Read full review	All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business. Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company. ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future. Incentivized Richard Corner Senior Partner Read full review
ScreenShots	OpenText SendSecure Screenshots	Progress ShareFile Screenshots