TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Web CMS

    Score5 out of 10
    N/AOpenText Web CMS (TeamSite) accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community. According to the vendor, with TeamSite, users can: Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer…N/A

    Forma, now part of Snapchat

    Score8 out of 10
    N/AForma was used to build photorealistic avatars, aiming to put the customer directly at the center of the shopping experience with a single photo, with the goal of grabbing their attention and helping them build confidence before buying. Forma was acquired and is now part of Snapchat.N/A
    Pricing
    OpenText Web CMSForma, now part of Snapchat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Web CMSForma, now part of Snapchat
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Web CMSForma, now part of Snapchat
    Considered Both Products
    OpenText
    No answer on this topic
    Snap, Inc. (Snapchat for Business)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    OpenText Web CMSForma, now part of Snapchat
    Security
    Comparison of Security features of OpenText Web CMS and Forma, now part of Snapchat
    Feature
    OpenText Web CMS
    8.6
    7 Ratings
    4% above category average
    Forma, now part of Snapchat
    -
    Ratings
    Role-based user permissions8.67 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of OpenText Web CMS and Forma, now part of Snapchat
    Feature
    OpenText Web CMS
    7.9
    7 Ratings
    1% above category average
    Forma, now part of Snapchat
    -
    Ratings
    API8.76 Ratings00 Ratings
    Internationalization / multi-language7.26 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of OpenText Web CMS and Forma, now part of Snapchat
    Feature
    OpenText Web CMS
    8.0
    7 Ratings
    2% above category average
    Forma, now part of Snapchat
    -
    Ratings
    WYSIWYG editor7.87 Ratings00 Ratings
    Code quality / cleanliness7.76 Ratings00 Ratings
    Admin section8.17 Ratings00 Ratings
    Page templates7.46 Ratings00 Ratings
    Library of website themes8.36 Ratings00 Ratings
    Mobile optimization / responsive design8.37 Ratings00 Ratings
    Publishing workflow8.17 Ratings00 Ratings
    Form generator8.06 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of OpenText Web CMS and Forma, now part of Snapchat
    Feature
    OpenText Web CMS
    7.9
    7 Ratings
    5% above category average
    Forma, now part of Snapchat
    -
    Ratings
    Content taxonomy7.97 Ratings00 Ratings
    Bulk management8.27 Ratings00 Ratings
    Availability / breadth of extensions7.57 Ratings00 Ratings
    Best Alternatives
    OpenText Web CMSForma, now part of Snapchat
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Dynamic Yield
    Score8.9 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Dynamic Yield
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Web CMSForma, now part of Snapchat
    Likelihood to Recommend
    7.4
    (8 ratings)
    8.2
    (1 ratings)
    Likelihood to Renew
    3.6
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Web CMSForma, now part of Snapchat
    Likelihood to Recommend
    OpenText
    OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    Very good for smaller stores, very easy to start and expand. Swimwear is a good use case, people want to know what they look like in swimwear. Also it works best on phones so it's good if customers shop on mobile. Not good if you are not on Shopify, it won't work. Also maybe not good for very high-end luxury brands, users who upload photos use their camera phones and not beautiful like models.
    Read full review
    Pros
    OpenText
    • The drag and drop forms feature makes publishing simple and quick.
    • Preview of customer data before sending publications helps us to deliver personalized experiences.
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Keep customers on my site for longer
    • Easy to try and expand, they use my existing product photos
    • Free unless you want a special design
    • Good support
    Read full review
    Cons
    OpenText
    • I have recommendation for improvements.
    • It is easy to work with all the features.
    • All necessary content management tools are included.
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Takes a couple days to add products. Would be better if it were instant.
    • Only on Shopify. I told a friend who sells on Woo Commerce and it wouldn't work.
    Read full review
    Usability
    OpenText
    Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    No answers on this topic
    Support Rating
    OpenText
    Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    No answers on this topic
    Alternatives Considered
    OpenText
    It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    We heard of 3D Look but needs 3D cameras, too expensive so didn't really try. True Fit is what many bigger companies use but it's expensive and doesn't work well
    Read full review
    Contract Terms and Pricing Model
    OpenText
    The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    No answers on this topic
    Return on Investment
    OpenText
    • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
    • Quick publication of content across the main digital channels.
    • We run our digital campaigns swiftly.
    • We've maintained our brand consistency for three years.
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Very big impact on session time
    • Helps with getting store visitors. But I use the virtual fitting room in marketing
    • Any new business is good since it's free
    Read full review
    ScreenShots

    Forma, now part of Snapchat Screenshots

    Screenshot of Forma-enabled product pageScreenshot of Customer can choose from a diverse set of models, or upload their own photo - without leaving merchant's websiteScreenshot of Forma's admin dashboard to add tryon-enabled prodcuts, or to turn on or off any individual productScreenshot of Free and 1min to onboard! 5-star reviews on Shopify