OpenText XM Fax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText XM Fax
Score 10.0 out of 10
Small Businesses (1-50 employees)
XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A
Pricing
OpenText XM Fax
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
OpenText XM Fax
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional Details—
More Pricing Information
Community Pulse
OpenText XM Fax
Considered Both Products
OpenText XM Fax
Chose OpenText XM Fax
The XM Fax Connector that is available for the Xerox MFP devices make faxing from XM Fax simple and convenient.
Chose OpenText XM Fax
We went right to XMediusFAX from word of mouth and didn't look further.
Chose OpenText XM Fax
XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Chose OpenText XM Fax
I honestly have only ever worked with XMedius. My previous faxing experience was limited to ATAs.
Top Pros
Top Cons
User Ratings
OpenText XM Fax
Likelihood to Recommend
10.0
(9 ratings)
User Testimonials
OpenText XM Fax
Likelihood to Recommend
OpenText
XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
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Pros
OpenText
  • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
  • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
  • XM Fax provided onsite sales support for sales and technical training.
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Cons
OpenText
  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
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Alternatives Considered
OpenText
XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Read full review
Return on Investment
OpenText
  • I m not sure on pricing or how XMedius is pricing solutions now
  • Cloud-based / vs On-Prem I think my vote always goes for on Prem
  • ROI (not my field)
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ScreenShots

OpenText XM Fax Screenshots

Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).