December 08, 2017
Score 10 out of 10
Overall Satisfaction with XMediusFAX
We are a reseller of XMediusFAX. We plan, deploy and support hundreds of XMedius systems.
- Fax Conversion
- Monitoring of incoming and outgoing faxes
- Working with XMedius support
- Coversheet editor is garbage, seems like a product designed in 1998
- Their support site needs more articles. I hardly ever can find the help I need on my own. I almost always have to open a ticket with them. Sometimes their tickets won't contain notes about what they did to fix it... so if I have the problem again I have to open another ticket. I can't just simply reference their notes.
I honestly have only ever worked with XMedius. My previous faxing experience was limited to ATAs.