What users are saying about
1 Ratings
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Score 10 out of 100
17 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

OpenVoice

OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
Anonymous | TrustRadius Reviewer

ReadyTalk (Discontinued)

Think about your needs as an organization and whether you will be using primarily audio only or audio plus web. If audio only then ReadyTalk will certainly meet your need. If web, then shop around for functionality, support, and price. I am fairly "neutral" on ReadyTalk - neither a huge cheerleader nor a huge detractor.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

OpenVoice
ReadyTalk (Discontinued)
9.0
High quality audio
OpenVoice
ReadyTalk (Discontinued)
8.9
High quality video
OpenVoice
ReadyTalk (Discontinued)
9.0
Low bandwidth requirements
OpenVoice
ReadyTalk (Discontinued)
9.1
Mobile support
OpenVoice
ReadyTalk (Discontinued)
9.0

Screen Sharing

OpenVoice
ReadyTalk (Discontinued)
8.9
Desktop sharing
OpenVoice
ReadyTalk (Discontinued)
8.8
Whiteboards
OpenVoice
ReadyTalk (Discontinued)
9.0

Online Meetings / Events

OpenVoice
ReadyTalk (Discontinued)
9.0
Calendar integration
OpenVoice
ReadyTalk (Discontinued)
8.9
Meeting initiation
OpenVoice
ReadyTalk (Discontinued)
8.8
Integrates with social media
OpenVoice
ReadyTalk (Discontinued)
8.5
Record meetings / events
OpenVoice
ReadyTalk (Discontinued)
9.5
Slideshows
OpenVoice
ReadyTalk (Discontinued)
9.3

Online Events Collaboration

OpenVoice
ReadyTalk (Discontinued)
9.4
Live chat
OpenVoice
ReadyTalk (Discontinued)
9.5
Audience polling
OpenVoice
ReadyTalk (Discontinued)
9.5
Q&A
OpenVoice
ReadyTalk (Discontinued)
9.1

Online Events Security

OpenVoice
ReadyTalk (Discontinued)
8.4
User authentication
OpenVoice
ReadyTalk (Discontinued)
8.7
Participant roles & permissions
OpenVoice
ReadyTalk (Discontinued)
9.0
Confidential attendee list
OpenVoice
ReadyTalk (Discontinued)
7.6

Pros

OpenVoice

  • Simple dial-in instructions.
  • Multiple number choices to call in with.
  • Recording!
  • Web portal to control the call.
  • Simple billing.
Anonymous | TrustRadius Reviewer

ReadyTalk (Discontinued)

  • Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code.
  • Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app.
  • Recordings: It is very easy to record a webinar or conference call which you can then download.
Bryce Johnston | TrustRadius Reviewer

Cons

OpenVoice

  • No built-in video options.
Anonymous | TrustRadius Reviewer

ReadyTalk (Discontinued)

  • If ReadyTalk provided an easier way to set up the initial call through a different platform aside from email, it may make things a bit simpler.
  • ReadyTalk's monitor-specific screensharing process is a bit clunky and could be a bit better in identifying which monitor has been selected for sharing.
  • ReadyTalk's admin dashboard could use a UI update.
Anonymous | TrustRadius Reviewer

Usability

OpenVoice

No score
No answers yet
No answers on this topic

ReadyTalk (Discontinued)

ReadyTalk (Discontinued) 7.0
Based on 1 answer
ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting
Lisa Durant | TrustRadius Reviewer

Support Rating

OpenVoice

OpenVoice 8.0
Based on 2 answers
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
Anonymous | TrustRadius Reviewer

ReadyTalk (Discontinued)

ReadyTalk (Discontinued) 6.4
Based on 1 answer
They have been responsive to support-related issues.
Adrian Pirness | TrustRadius Reviewer

Alternatives Considered

OpenVoice

OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
Anonymous | TrustRadius Reviewer

ReadyTalk (Discontinued)

Other regions in our organization have implemented WebEx. We have experienced poor audio and lack of customer service in our region. For quick interoffice communication and screen share, we use Skype for Business. Many people who have had the choice between WebEx and ReadyTalk will, more times than not, request a ReadyTalk account to be created. They feel the interface is much simpler to adapt. WebEx is not super friendly, especially on the backend of the tool.
Nicholas Messiah | TrustRadius Reviewer

Return on Investment

OpenVoice

  • The built-in recording feature allows us to post recordings of conference calls with ease.
  • Attendance to OpenVoice calls have been positive.
Anonymous | TrustRadius Reviewer

ReadyTalk (Discontinued)

  • Positive impact. Able to fluidly demonstrate our software over conference call at the drop of a dime
  • Positively impacts clients onboarding process due to ability to screen share with a high amount of people at the same time
  • Higher ROI due to ability to show clients our new platform before their purchase in order to show the value of our product in real time via Readytalk conference
Anonymous | TrustRadius Reviewer

Pricing Details

OpenVoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ReadyTalk (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenVoice
10.0
ReadyTalk (Discontinued)
8.3

Usability

OpenVoice
ReadyTalk (Discontinued)
7.0

Support Rating

OpenVoice
8.0
ReadyTalk (Discontinued)
6.4

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