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Skype for Business is part of Microsoft’s 365 suite offering and provides an IP PBX for online messaging and web conferencing. It includes features such as live streaming meetings, dialing into conference calls, and the ability to make, receive and transfer calls via a computer or mobile device.https://media.trustradius.com/product-logos/9N/xn/FCFVWJ699QTI.PNGAn effective communication softwareCurrently, Skype for Business is being used across the whole organization. Skype for Business helps a lot, in the part of communicating with team workers, you do not need to send emails or to look after someone around the factory, you just need to send them a skype message, that can be via voice, video, or just a normal message.,Helps team workers to communicate. Facilitates the sharing of information. You can present to someone by sharing your screen, even is a conference, where more than two people are presenting. Easily can find anyone on the organization, just by searching for his name.,When you do not have a great network connection, Skype can be very slow, and even freeze the conversation. When sharing screen, sometimes it can bug, and you do not see anything, then you have to reset connection. I think it lacks of customization options.,8,Integration with Microsoft 365. A better decision making process. No need to be physically present in meeting is a great aspect of Skype.,,Microsoft Teams, Symantec Endpoint Protection, Microsoft Office 365Excellent program for communication within the companyIt is very easy to use the software. It has a very friendly interface. With it, it is possible to get in touch with people from other sectors without having to go around. Besides being a very light program, it also is a program that does not require much processing power. The cost to the company is very low.,Very easy to use. Low cost for the company. Provides lectures (audio and video), plus screen and file sharing. Takes up little space and is synchronized via SSO (Single Sing On).,I believe it could be linked with other Skypes, in addition to internally. Needs a good connection to use. If the person is offline, it is not possible to leave a message. I think I could change that.,9,Agility in financial and development processes. End user can easily use. Easy implementation and configuration with Single Sing On (SSO).,Microsoft 365 Business and Oracle Enterprise Single Sign-On,BMC Remedy Asset Management, Visual Studio IDE, Microsoft TeamsSkype for Business: Ideal tool for business communicationSkype is used for communication between users and clients, that is, we use the tool to take requirements of a new demand or a project that is in development, to take questions with the client about what he wants, and the communication between our team of developers. The whole company uses Skype, much of it for the same purpose. As I mentioned before, it addresses all kinds of communication about new demands or something related to each project.,Meetings - The creation of meetings is very important because with it you can schedule with clients that are not from your country and everything in real-time. Screen Sharing - Allows the user to visualize a project together with his client, so that everything becomes simpler. Video Call - We can make audio and video call. Integration with Office 365 applications.,Need a good internet to do video conferencing. Sometimes it happens to be with several conversations and the program locks and closes all of them. The case of not being able to trace previous conversations, does not have a function to recover the same.,9,The flexibility of meetings directly. Improvement in decision-making times. The security of the data that the software provides, that is, it avoids the confidential data of the company against cyber attacks.,Microsoft Teams,Microsoft 365 Business, Notepad++, MS SharePointA great communication softwareSkype for Business is being used by the whole organization. We use Skype for Business for all of our communications, whenever someone needs to talk to anyone. This saves a lot of time. For example, you do not need to walk around the factory to reach someone, you can just send a message or even call him on Skype. Furthermore, you can add video and voice to conferences, to share information, share presentations, present them, share files, images, gifs...etc.,Some of its most powerful desktop features include group chat, integration with Outlook, and configurable settings (such as changing the minutes before the status changes to inactive). It's very easy to use, and also works as an IP Phone, so you can't only talk to other Skype users. It is highly popular and almost every organization uses it, so it is quite helpful in reaching out to other organizations, like client stakeholders and project managers, in an informal way that has previous validation, and is already done in terms of account creation and authenticity when it comes to organization email configuration. It is relatively intuitive and easy to roll out enterprise-wide.,It is hard to trace previous conversations. You cannot recover all conversations. When your network connection is not good, Skype will probably freeze. Sometimes the initial message does not pop up for everyone in the chat.,9,Their IT departments can find the deployment process complicated. Skype is a well-established brand which your employees are probably already familiar with. Not only does it work on Windows and Mac computers, but there are also a variety of iOS, Windows Phone, and Android apps available for phones, tablets, and other portable devices. This means your workforce can be switched on to multiple forms of office communication, wherever they may be. With Skype for Business, you can add up to 250 people to an online meeting. It also provides enterprise-grade security, and is integrated with your Microsoft Office apps. A problem that can occur with larger conference rooms is that the speaker’s voice is obscured by noises from other people in the room, particularly by things like spontaneous applause.,,Microsoft Office 365, Visual Studio IDE, Symantec Endpoint ProtectionSkype for Business a secure and robust web communicating softwareSkype for Business is being used as a web communicating software for interaction with other associates and our clients to discuss upon the project status as well as clarifying doubts. we can easily communicate with other team members by simply searching their user name or by using their employee ID number.,It contains messaging services for better communication. We can make audio and video calls. We can share our data and media to other users. The call quality is very great. We can present our screen to other users.,We need to have a secured high-speed broadband connection. The software is not available for free. The chat messages are not saved after some point of time. The size of media files to shared is limited up to 25mb.,8,The software reduces the communication gap between employees and clients. It reduces time and effort by better understanding. It creates a positive impact upon the organization.,Cisco Webex Teams (formerly Cisco Spark),CATIA, PTC Creo, DPS Outlook OfficeFantastic communication tool for businessesI quite like Skype for Business as it helps my organization to keep in touch with anyone throughout the whole business, I can see who reports to who in the organization chart and I can use this tool on the go, without going offline even for a second. My company always uses this product for meetings.,Easy to use Great and intuitive interface Stable network connection,You can't setup channels like you can in Slack There could be more customization options,9,It drastically improved the communication and collaboration within my company Much more effective meetings Less need for personal meetings,Slack,Evernote, Google Analytics, Microsoft 365 Business, Microsoft SQL ServerSkype - B, B is for Business!!Skype for Business is being used widely within my organization, and also other verticals, which are working with us. Skype for Business works brilliantly as we have conference calls on it and all of the invites work without any issues. The screen sharing on the call is a very helpful feature.,Screenshare. Conference calling. Displays the availability of an individual.,Some issues are faced mostly when a newer version is out. Calls sometimes don't have the best quality but this could be due to a bad internet connection. The multi-screen share option should be made easier to choose. Multiple screens should be shown separately rather on one big screen.,9,Using with the same License as Windows. Integration with other scheduling software like Calendly etc. Easy to use and understand.,Skype, SparkPost and Slack,Skype, Slack, GoToMeeting, GoToMyPC, TeamViewerShrinking the WorldSkype for Business is being used as the primary online meeting tool right now. It is used across the organization and even with our outsourced IT. It is mainly used for online meetings and sometimes as a quick chat between colleagues. It addresses the need of physically present in a meeting.,Skype for Business is easy to use. It is flexible in the sense that if you have a mic and earphone then you can use them or else you can receive a call on your phone to be in a meeting. You can watch another person's screen. You can get control to do troubleshooting on other person's computer.,I don't know if Skype for Business can integrate with personal Skype which would give it more flexibility to use as then you can connect to individual users who don't have the business license.,10,Skype for Business has a very positive impact on our business since it allows for having meetings without being present which increases productivity and flexibility.,GoToMeeting and Cisco Webex Room Series (formerly Cisco Spark Room Series),Cisco Webex Room Series (formerly Cisco Spark Room Series), GoToMeetingPerfect and effective communication softwareSince the implementation of Skype Business in our organization, the way of communicating and getting relevant information in the department or throughout the organization has been excellent. Because of our nature of production, we can not always be at a single work site and sometimes distance meetings tended to be a bit lacking in personnel attendance. We currently implement Skype for Business to organize meetings by video conferences, send relevant information to clients and colleagues, and easily link with personnel who are not physically at the project. It has allowed us to improve our important decision-making process, to be always connected with the management staff, and to reduce costs, among others.,Highly reliable and safe since it has compatibility with Microsoft 365 It is equipped with excellent tools and very useful features that allow you to always be linked with your colleagues and teams without having to be physically present Organize your conferences, meetings in an exceptional way through the videos called in high quality.,Sometimes when I try to share a screen with some staff, after a while the system closes the Skype window on its own It often happens that I have several conversations open and the program stops responding and even blocks them and I lose all conversations You need a very good internet connection when you use this product. Sometimes conversations and video conferences cannot be carried out,10,Improvement in decision-making times. Cost reduction. We do not need to be physically present in meetings to be able to carry them out.,,Microsoft 365 Business, Google Drive, Google FormsAll you Need to know: Skype for BusinessSkype for Business is being used in the entire organization across geographies at our organization. It bridges the gap in daily communications and task setting. Considering our operations and daily need for such a communication channel, we reduce turn around time with a huge margin. Sharing screens is just another feature that is great for cross-team collaboration.,Cross-Team collaboration Screen-sharing for visual presentations Easy-to-use video conferencing,Multiple screen sharing with different parties on the same call. Easier way to set groups. No restrictions of the size of messages.,7,Reduced turn around time for decisions. Brought the Global team closer and made them easy to connect with. Easy internal collaboration.,Salesforce.com, LinkedIn Sales Navigator, PardotBorderless communication with Skype for Business.Skype for Business is an excellent tool that we use to communicate with customers, suppliers and other branches of the company, through this application we can organize meetings and train staff through videoconferences for the development and training of employees.,Skype for Business modernizes and simplifies telephony in your business. Skype for Business offers a solution for each type of meeting. Your business can host all kinds of meetings from relaxed meetings, highly interactive collaborative sessions to more formal meetings with thousands of attendees. All communications through Skype for Business, especially mobile, are secure. Skype for Business has the advantage of offering a variety of technologies and services to keep the owner's data secure. With Skype for Business, the basic voice concepts are all those that respond, forward, redirect, transfer, and put on hold. Enterprise Voice users can call co-workers in their VoIP or organizational PBX network, and they can also call any phone number even outside their organization. Before joining a video call, make sure your camera is ready. You will see how you will look, the lighting, and the environment before going live.,Although it can also be used from the web, the most effective is that you install Skype on your computer or mobile (and your client as well). This is usually problematic for people who are not used to using technology. Use the Microsoft system completely free of charge for a trial version so companies can validate if this application meets the expectations of the company. Have a fully customized videoconference room with the logo and corporate colors of the company, with the Skype for Business account.,10,This multiplatform software has improved the interaction with the suppliers and customers of the company. The software is highly secure and encrypts end-to-end communication by protecting the company's confidential data against cyber attacks, generating confidence in the company in each use. This software has improved the communication channels with the other branches of the company, it has allowed us to carry out online training and train the staff. The investment made in the purchase of this software has given its rewards an incalculable value, since it has allowed to improve communication, training and project management of the company with various clients.,,Microsoft Office 365, AutoCAD, TeamViewerHandy with our existing O365 environmentSkype for Business is available across our two campuses but mainly is only used by the IT Services department. We use Skype for Business to quickly and easily see who is in the office, message individuals and groups, and ask coworkers for help while we might be solving an issue out in the field.,IM Tracking Online Indicator,Lots of pop-ups Can't send images from an iOS app Sometimes annoying to use,8,It helps us to communicate between IT Services teams It helps me to communicate with my supervisor when I'm in the field fixing an issue Helps me to send reminders to my supervisor,,Bomgar Remote Support Software, Mitel MiCollab, Cherwell Service ManagementSimply the best and economical conferencing toolSkype is being used by our whole organization for years but our department was using ooVoo instead. When i became the team lead i decided to switch our department to Skype because its the best program for Video calling and conferencing. With the help of Head of our Department my request was acknowledged and this is how we started using Skype two years ago. We use skype for calls and meetings with our international clients.,When it comes to conduct meetings with your clients, Skype is best option. It lets you conduct conference with 250 people at a time. HD video calling feature allows the user to connect with 6 people on a video call and you can enjoy the view of 1080p resolution. You can present your Powerpoint presentation via Skype with high resolution display.,Skype could improve the video calling feature, it lags sometimes. On mobile app, Video calling lags sometime and disconnections are also there. Skype should be designed in a way that it could deliver the best results according to the user's internet connection. On slow or below average internet, video should automatically be switched from HD to SD, keeping the Audio quality best possible.,9,It has reduced the cost of international calls. On go meeting feature allows to attend meetings at any place Can't really think of any negative impact.,,TeamViewer, Golden Frog VyprVPN, JabberSkype for Business - User ReviewWe use Skype for business for our Internal and external communication.,Internal communication Screen sharing Video communication,Sometimes it takes a bit longer to upload, but that could be my machine. Most of the times it's quick enough. The screen design could be improved a bit to make it more user-friendly. I can't think of another, it really is a user-friendly application,9,Makes workday more pleasant as you are getting instant communications. Gives you a chance to know more about the people you communicate with and let you develop friendly business relations Provides a less formal communication environment which let's you discuss multiple issues/subjects,Your familiar Skype, optimized for business usersThe system is used across our internal organization which has 3 geographically distinct locations in the USA. We frequently use it for conferences with vendors, suppliers, and key opinion leaders. It is intuitive to use, loads easily, and allows one to display presentations, edit same, share other information and see the various members on the 'call'.,Sharing presentations amongst participants Participants can bring in additional materials easily, comment on same Very good at graphical input,To avoid multiple people speaking at once and talking over each other, it would be helpful to have a hand raise function for speakers Graphics can sometimes be slow in loading, so a provision for uploading presentations to each of the participants could avoid lags due to slow internet connectivity,9,Offsets travel costs Offsets lost time and productivity by allowing rapid organization of conferences Facilitates decision making by inclusion rather than by exclusion,GoToMeeting,GoToMeeting, Adobe Acrobat DC, Adobe Illustrator CC, SnagitSkype for Business (Free -- at a cost)Skype for business is used day-to-day for inter-office communication alongside hosting meetings with clients or employees working remotely. It addresses being able to share screen(s) when not close by, plus troubleshooting errors that would typically be resolved when in person. It is especially helpful to "show" clients your monitor(s) without having to travel or use expensive software. It is included in our Office 365 license.,Ease of use -- if you can send a text message or email in Outlook, you can manage Skype for Business. Relatively uncomplicated. Interconnectivity with Outlook (allows user to send Skype meeting request in an email -- embedded). Given its cost (free with an E3 license of Office 365), it is a good value. If your business already has the aforementioned license of Office 365, I'd recommend using this software versus paying for another service -- for simple messaging. Mobile application for iPhone and Android -- allows you to send messages remotely via a connected device.,Ease of joining calls with audio/phone -- the ability to join a meeting with a call-in number is exceptionally tough. Typically we have to resort to calling the individual directly versus having it hosted on Skype. Implementation with non-users -- if a client does not have Skype for Business, it can be difficult to arrange a meeting with screen sharing, etc. Apart from the basic messaging feature -- the voice, video, and screen sharing functions are often flaky. Low dependability and ease-of-use (for advanced features). Ad hoc meeting generation is also daunting for an infrequent user.,6,Typically we have to use another provider for virtual meetings (wherein the user does not have the pre-configured software) -- Skype for Business is fine for instant messaging or inter-office communication. ROI is negligible given the software is included in a Microsoft Office 365 E3 license -- I would not pay for the software otherwise. Organizing meetings/explaining functionality to outside parties, etc. is often time consuming and redundant -- just the ability to start a meeting ad hoc with no issues is relatively non-existent. Something always flares up.,GoToMeeting and Cisco WebEx Room Series (formerly Cisco Spark Room Series)Virtual MeetingsSkype is being used across the organization globally for virtual meetings and collaboration. It is also used as the telephone system. It addresses the problem of holding meetings with people in different areas and with different suppliers/customers.,Skype is great for conference calls with large groups. Skype does well with sharing presentations. Skype also does well with integration into Microsoft Outlook by allowing to schedule meetings and send a link to the meeting conference.,The call quality for Skype could be improved. It is sometimes difficult to hear the person on the other end. When sharing your desktop screen, there is lag. I would like to see a smoother quality. Sometimes the Skype system randomly drops calls or refuses to connect and restarts the call.,8,Skype allows for meetings with key players to take place quickly and virtually. Skype allows for quicker and better communication between both suppliers and customers. Skype also allows for easy collaboration to construct documents in real time.,Cisco WebEx Room Series (formerly Cisco Spark Room Series),Skype, Join.me, ZoomRemote communication tool that strengthens the flow of information of an organization.Skype for Business, is being used by the general operations management to strengthen communications with its workers and other professionals involved in the production chain. One of the most common problems has been to achieve an assertive communication with each of the people involved in the production process, considering that it is very complex to achieve communication immediately. With the application of the SKYPE for Business program, communication with staff has been continuously improved, significantly reducing work execution times and, consequently, we are more efficient. In the same way, logistical expenses have been significantly reduced because, thanks to the Skype tools, we no longer need to mobilize to other spaces for the organization of work meetings.,It offers work tools that manage to maintain a stable connection and quality in each individual and group call. Allows sharing the computer screen for excellent communication. It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties. Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools. You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.,It requires an excellent connection to the Internet because not all the territory of my country has an adequate Internet connection for the efficient operation of Skype. Being a limitation for the communication by video call with the personnel that is in communities of difficult access. They must improve the coincidence of the audio of the call with the video view, considering that they do not coincide in time, a situation that affects the work. They should improve the process to make a call because it is confusing.,8,The use of Skype has been a tool that has contributed to improve the indices of profitability of the company, considering that it significantly reduced the expenses in logistics and organization of events. The organization has significantly reduced the time of completion of tasks, action that has improved the utility indexes. The departure of personnel was reduced, considering that the organization is more efficient, because it improved the communication with the companies.,Google Hangouts,OneDrive, IBM SPSS, Panda Security for DesktopsIt's Skype we all know, but just for business nothing personal.Skype for Business is being used across the whole organization. We mostly use it for a quick conversation, quick questions, and answers. The whole Idea being connected with everyone from your organization that numbers 10.000+ users is perfect. Team collaboration has never been easier. No matter where you are stationed you can jump into a Quick conversation, meeting or video call to elaborate on hot topics. My team which has around 350+ people use it daily. I, for instance, have 20 separate Chats/Conversations. Some of them are really big chats where we have more than 50+, and some of them are just private e.g. Leadership chat. In those big chats, we have employees asking questions about work, and someone is always available to provide them with an adequate answer, which boosts our team productivity enormously.,Status: Integration with Outlook and Outlook calendar makes it easy for you if you accept a meeting invitation. Skype will read your calendar data and change your status to "In a Meeting" where you won't get disturbed by side chats or notifications. Remote connection: another great tool if you need to connect with someone and show them how something is done. For example, you need to install your company printer on their machine, it is easier to take control than to explain chatting. Video and Audio calls: Skype always had high-quality calls, nothing has changed in that department, you can always call a colleague and have a talk about something that must be explained quickly. Ability to add Skype contacts outside of your organization. It makes Skype for Business also your personal Skype, but you shouldn't share your organization email easily with everyone.,Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines. Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event. Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.,9,I cannot imagine working my day job without Skype for business. When it goes down, we are cut from the communication with the rest of the organization, making it hard to do almost anything. If you depend on collaboration with your colleges, Skype will impact that field of your job in the best possible way.,Slack,Trello, Slack, MS SharePoint,No,Existing Relationship with the Vendor,There is not anything that i would change about my company's decision on having Skype for Business as our main communication tool. Whoever though about which platform we are going to use did a great job and a great research, my whole organization 10.000+ people are satisfied with how Skype for Business under different scenarios performs.Remote meetings becoming easierThe company uses Skype for Business to keep in touch with branches that are located in other states, even in other countries, to hold meetings and make important work decisions as a team through a link and with just a click you can join the meeting, where you can meet more than 250 people, you can make presentations in power point and have a board where you can write all the members of the meeting, Skype for business is being used by the entire company since it has offices in all states from the country,Weekly meetings with all the managers of all the offices to make decisions in the organization The video is clear, just like the sound is perfect They can perform work in real time Write all together on the board in which you can annotate, delete, edit We can make many presentations in power point And there is also instant messaging which is ideal while others talk,You must have a good internet connection so that the image looks good If some of the members may have poor resolution in sound and videos which may cause the call to be cut and lose the thread of the meeting,9,Improvement in work performance Reduce expenses in the organization You can create and collaborate while working on applications that you use every day such as Excel, Word, and Outlook, which is very easy since everyone in the organization uses those tools. You can work on large projects all together and remotely,,Microsoft YammerMicrosoft Skype for BusinessSkype for Business by Microsoft was previously known as Microsoft Lync and Microsoft Office Communicator. Today, it’s a popular instant-messaging client that can be used alongside Skype for Business Online or Skype for Business Server – solutions available with Microsoft Office The Skype for Business system was effectively designed to replace the old Windows Messenger solution that ran alongside the Microsoft Exchange Server. Skype for business is allowing us to have online conference calls with colleagues in other locations around the world.,Video conferencing Integration with other Microsoft Software, such as a contact list stored on the Microsoft Exchange server, Desktop sharing Whiteboard document collaboration PowerPoint document collaboration,Not a full-fledged VoIP platform No integrated dial-in audio conference features Online plans don't work with hardware phones.,8,Achieves unified global communication solution Teams can participate and effectively collaborate,WebEx MeetingsSkype for Business is user friendlySkype is being used by the customer service department of the organization. This is a very useful tool, and it is excellent for conducting meetings. This addresses the problem of faster communication. While there are other ways to speak to clients remotely, Skype is generally faster and much more reliable.,One strength of Skype is its ease of use. This software is very user friendly, and most people have used it on a personal level, so they know how it works Connectivity is faster. With some software, it takes longer to establish a connection to the other party, but with Skype, it is almost instant,There are technical issues when more than 25 people are participating in a meeting. A minor connection issue can cause you to be signed out of the app,8,Skype for Business has had a positive impact on the company's overall business objectives. With a small monthly fee, there was hardly any initial investment. The return has been great. Better communication with clients, which leads to more productivity.,,Microsoft Visual Studio Team System, Microsoft Office 2016, Visual Rules BRMSkype for Business is a good optionWe use Skype for Business to hold meetings with internal and external customers across the whole organization. We are able to connect with people all over the world, we usually share presentations, record meetings and discuss all kinds of topics.,It's easy to use since it's integrated with outlook, you can schedule calls and it includes the information to join the meeting automatically. You can easily call or chat co-workers when needed. I like the functionalit to tag for status alerts, to know when someone is online.,I would like to be able to record a meeting even if I'm using the phone. It should include a way to raise a hand to ask questions. Sometimes you are kicked out from meetings, without any notice or apparent reason.,8,I don't know about the ROI, is something that we are not informed about.,AT&T Connect,WebEx Meetings, GoToMeeting, ZoomDoes not support external phone line/callsWe are a small start-up and tried to drink the Microsoft Kool-Aid by going with Office 365 for Business, which Skype for Business comes with. We really wanted to use this tool for our phone (VoIP) and team/customer chatting. We spent numerous hours trying to figure out how to get business and individual phone lines. Skype for Business is not set up that way, there was a workaround that we could have implemented but it was very confusing and the time and the expense was not worth the headache.,Chatting - very easy to chat with internal teams and external customers that have a Skype account. Outgoing phone calls - worked fine. Screen sharing - worked well internally.,No way to receive external phone calls unless they have a Skype account. This was a deal killer for us. No way to schedule meetings with customers and share screen if they are calling in from an external number - they must have Skype and you have to be connected.,1,Skype for Business came with our Business Office 365 subscription. We went with another product which meets our needs much better.,Ring Central and 4 x 4,QuickBooks Online, Teamwork Projects, LivePlanSkype for Business is leading the pack!We use video conferencing to connect our doctors to their patients and out of all the product we use, Skype for Business is a definite leader among a plethora of options. We have to use and/or have used most of the products out there due to the different requirements at each location and if asked I'll recommend Skype for Business every time.,Great audio / video Easy to deploy and manage Secure,Pricey Copy & Paste of screenshots into the IM tends to freeze the program,9,Definitely worth the investment,Polycom RealPresence Immersive Video Conferencing, Zoom, Lifesize Video Conferencing and GoToMeeting,GoToMeeting, Polycom RealPresence Immersive Video Conferencing, Lifesize Video Conferencing, Zoom
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Skype for Business (formerly Lync)
1598 Ratings
Score 7.8 out of 101
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Skype for Business Reviews

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Skype for Business
1598 Ratings
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Score 7.8 out of 101
TrustRadius Top Rated for 2019
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Adriano Reis profile photo
July 06, 2019

Skype for Business Review: "An effective communication software"

Score 8 out of 10
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Currently, Skype for Business is being used across the whole organization. Skype for Business helps a lot, in the part of communicating with team workers, you do not need to send emails or to look after someone around the factory, you just need to send them a skype message, that can be via voice, video, or just a normal message.
  • Helps team workers to communicate.
  • Facilitates the sharing of information.
  • You can present to someone by sharing your screen, even is a conference, where more than two people are presenting.
  • Easily can find anyone on the organization, just by searching for his name.
  • When you do not have a great network connection, Skype can be very slow, and even freeze the conversation.
  • When sharing screen, sometimes it can bug, and you do not see anything, then you have to reset connection.
  • I think it lacks of customization options.
Skype for Business is really useful whenever you have a meeting that you need to present something, but you cannot be in a meeting room or something like that. Then you use Skype for Business video conferences or just share your screen with one or more people and present them your projects.
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Denis Pereira profile photo
July 06, 2019

Skype for Business Review: "Excellent program for communication within the company"

Score 9 out of 10
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It is very easy to use the software. It has a very friendly interface. With it, it is possible to get in touch with people from other sectors without having to go around. Besides being a very light program, it also is a program that does not require much processing power. The cost to the company is very low.
  • Very easy to use.
  • Low cost for the company.
  • Provides lectures (audio and video), plus screen and file sharing.
  • Takes up little space and is synchronized via SSO (Single Sing On).
  • I believe it could be linked with other Skypes, in addition to internally.
  • Needs a good connection to use.
  • If the person is offline, it is not possible to leave a message. I think I could change that.
Overall, Skype for Business is an excellent communication tool, delivering speed. Helping to get in touch with people who stay farthest inside the company. I believe that in general, Skype does not have many negative points, I recommend this program to other users. It works perfectly for small and large companies.
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Gabriel Oliveira profile photo
July 05, 2019

Review: "Skype for Business: Ideal tool for business communication"

Score 9 out of 10
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Skype is used for communication between users and clients, that is, we use the tool to take requirements of a new demand or a project that is in development, to take questions with the client about what he wants, and the communication between our team of developers. The whole company uses Skype, much of it for the same purpose. As I mentioned before, it addresses all kinds of communication about new demands or something related to each project.
  • Meetings - The creation of meetings is very important because with it you can schedule with clients that are not from your country and everything in real-time.
  • Screen Sharing - Allows the user to visualize a project together with his client, so that everything becomes simpler.
  • Video Call - We can make audio and video call.
  • Integration with Office 365 applications.
  • Need a good internet to do video conferencing.
  • Sometimes it happens to be with several conversations and the program locks and closes all of them.
  • The case of not being able to trace previous conversations, does not have a function to recover the same.
Skype for Business is a great tool for a company because it is where users will talk about work or something related to it. It can be used via voice, video, and conference. Skype is a simple tool, an interface that is quick to learn how to use.
Currently, the only negative point I have already reported is that Skype for Business has some failures when the conversation is between desktop and a mobile device.
Read Gabriel Oliveira's full review
Adriano Rosa profile photo
June 28, 2019

Skype for Business Review: "A great communication software"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is being used by the whole organization. We use Skype for Business for all of our communications, whenever someone needs to talk to anyone. This saves a lot of time. For example, you do not need to walk around the factory to reach someone, you can just send a message or even call him on Skype. Furthermore, you can add video and voice to conferences, to share information, share presentations, present them, share files, images, gifs...etc.
  • Some of its most powerful desktop features include group chat, integration with Outlook, and configurable settings (such as changing the minutes before the status changes to inactive).
  • It's very easy to use, and also works as an IP Phone, so you can't only talk to other Skype users.
  • It is highly popular and almost every organization uses it, so it is quite helpful in reaching out to other organizations, like client stakeholders and project managers, in an informal way that has previous validation, and is already done in terms of account creation and authenticity when it comes to organization email configuration.
  • It is relatively intuitive and easy to roll out enterprise-wide.
  • It is hard to trace previous conversations. You cannot recover all conversations.
  • When your network connection is not good, Skype will probably freeze.
  • Sometimes the initial message does not pop up for everyone in the chat.
Skype For Business is well suited when someone needs to talk with anyone in the company. So you just search for the people's name on your contacts list and start a conversation. It can be via voice, video, or conference.
Skype For Business is less appropriate when communicating between a desktop client and a mobile app. Users have reported synchronization issues.
Read Adriano Rosa's full review
Aravind Dirisipo profile photo
June 13, 2019

Review: "Skype for Business a secure and robust web communicating software"

Score 8 out of 10
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Verified User
Review Source
Skype for Business is being used as a web communicating software for interaction with other associates and our clients to discuss upon the project status as well as clarifying doubts. we can easily communicate with other team members by simply searching their user name or by using their employee ID number.
  • It contains messaging services for better communication.
  • We can make audio and video calls.
  • We can share our data and media to other users.
  • The call quality is very great.
  • We can present our screen to other users.
  • We need to have a secured high-speed broadband connection.
  • The software is not available for free.
  • The chat messages are not saved after some point of time.
  • The size of media files to shared is limited up to 25mb.
Skype for Business is very useful for establishing communication with clients and customers. It allows the user to share their screen with other users to discuss upon the ideas and problems occurred. The software is very robust and we can share different formats of data. Connections established are highly secure and accessible only with business emails.
Read Aravind Dirisipo's full review
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May 29, 2019

Skype for Business Review: "Fantastic communication tool for businesses"

Score 9 out of 10
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Verified User
Review Source
I quite like Skype for Business as it helps my organization to keep in touch with anyone throughout the whole business, I can see who reports to who in the organization chart and I can use this tool on the go, without going offline even for a second. My company always uses this product for meetings.
  • Easy to use
  • Great and intuitive interface
  • Stable network connection
  • You can't setup channels like you can in Slack
  • There could be more customization options
Skype for Business is an amazing communication and collaboration tool, and no wonder why so many companies and businesses chose this product for their operation. It is very well integrated with other MS products, so you can see whoever sent you an email is online or offline, you can see the same thing in Sharepoint as well, and you can always ping them from every MS product.
Read Akos Krommer, CISA, ACDA's full review
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March 21, 2019

Skype for Business Review: "Skype - B, B is for Business!!"

Score 9 out of 10
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Verified User
Review Source
Skype for Business is being used widely within my organization, and also other verticals, which are working with us. Skype for Business works brilliantly as we have conference calls on it and all of the invites work without any issues. The screen sharing on the call is a very helpful feature.
  • Screenshare.
  • Conference calling.
  • Displays the availability of an individual.
  • Some issues are faced mostly when a newer version is out.
  • Calls sometimes don't have the best quality but this could be due to a bad internet connection.
  • The multi-screen share option should be made easier to choose.
  • Multiple screens should be shown separately rather on one big screen.
As mentioned, this tool works very well in small organizations for having discussions and calls within teams. Very rarely, I have found the tool to not work well for its designated purpose. I like the process of adding a person directly to the call from an outlook invite.
Read Sohaib Ahmed Khattak - PCI QIR's full review
Naushad Akhtar profile photo
June 14, 2019

Skype for Business Review: "Shrinking the World"

Score 10 out of 10
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Skype for Business is being used as the primary online meeting tool right now. It is used across the organization and even with our outsourced IT. It is mainly used for online meetings and sometimes as a quick chat between colleagues. It addresses the need of physically present in a meeting.
  • Skype for Business is easy to use. It is flexible in the sense that if you have a mic and earphone then you can use them or else you can receive a call on your phone to be in a meeting.
  • You can watch another person's screen.
  • You can get control to do troubleshooting on other person's computer.
  • I don't know if Skype for Business can integrate with personal Skype which would give it more flexibility to use as then you can connect to individual users who don't have the business license.
It is well suited for meetings and presentations if you are not physically present. You can see who all are present in a meeting, can perform all the functions that you can do in a meeting room like raise hand, ask questions, show your screen, be a presenter or appoint other people as presenters. The application gives an option for which screen you want to show adding privacy.
Read Naushad Akhtar's full review
Ana Maria Martinez profile photo
March 23, 2019

Skype for Business Review: "Perfect and effective communication software"

Score 10 out of 10
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Verified User
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Since the implementation of Skype Business in our organization, the way of communicating and getting relevant information in the department or throughout the organization has been excellent. Because of our nature of production, we can not always be at a single work site and sometimes distance meetings tended to be a bit lacking in personnel attendance.

We currently implement Skype for Business to organize meetings by video conferences, send relevant information to clients and colleagues, and easily link with personnel who are not physically at the project. It has allowed us to improve our important decision-making process, to be always connected with the management staff, and to reduce costs, among others.
  • Highly reliable and safe since it has compatibility with Microsoft 365
  • It is equipped with excellent tools and very useful features that allow you to always be linked with your colleagues and teams without having to be physically present
  • Organize your conferences, meetings in an exceptional way through the videos called in high quality.
  • Sometimes when I try to share a screen with some staff, after a while the system closes the Skype window on its own
  • It often happens that I have several conversations open and the program stops responding and even blocks them and I lose all conversations
  • You need a very good internet connection when you use this product. Sometimes conversations and video conferences cannot be carried out
In my position as the management coordinator of the security department, this tool is essential. I give the management report monthly and a dynamic and effective way to do it is through video conferences with the entire project management team.
Read Ana Maria Martinez's full review
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May 28, 2019

Review: "All you Need to know: Skype for Business"

Score 7 out of 10
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Verified User
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Skype for Business is being used in the entire organization across geographies at our organization. It bridges the gap in daily communications and task setting. Considering our operations and daily need for such a communication channel, we reduce turn around time with a huge margin. Sharing screens is just another feature that is great for cross-team collaboration.
  • Cross-Team collaboration
  • Screen-sharing for visual presentations
  • Easy-to-use video conferencing
  • Multiple screen sharing with different parties on the same call.
  • Easier way to set groups.
  • No restrictions of the size of messages.
Skype for Business would be less suitable for teams which are on the younger side of the age curve. Microsoft Teams has incorporated some fancier ways of communication which will be more acceptable for your team. If you have built your team with fresh college graduates, you might want to look at Teams. Otherwise, Skype definitely works for any team.
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Alexander Palma Ibarra profile photo
November 12, 2018

Review: "Borderless communication with Skype for Business."

Score 10 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is an excellent tool that we use to communicate with customers, suppliers and other branches of the company, through this application we can organize meetings and train staff through videoconferences for the development and training of employees.
  • Skype for Business modernizes and simplifies telephony in your business.
  • Skype for Business offers a solution for each type of meeting. Your business can host all kinds of meetings from relaxed meetings, highly interactive collaborative sessions to more formal meetings with thousands of attendees.
  • All communications through Skype for Business, especially mobile, are secure. Skype for Business has the advantage of offering a variety of technologies and services to keep the owner's data secure.
  • With Skype for Business, the basic voice concepts are all those that respond, forward, redirect, transfer, and put on hold.
  • Enterprise Voice users can call co-workers in their VoIP or organizational PBX network, and they can also call any phone number even outside their organization.
  • Before joining a video call, make sure your camera is ready. You will see how you will look, the lighting, and the environment before going live.
  • Although it can also be used from the web, the most effective is that you install Skype on your computer or mobile (and your client as well). This is usually problematic for people who are not used to using technology.
  • Use the Microsoft system completely free of charge for a trial version so companies can validate if this application meets the expectations of the company.
  • Have a fully customized videoconference room with the logo and corporate colors of the company, with the Skype for Business account.
Skype for Business is appropriate for the company because it offers a solution for each type of meeting, ideal for highly interactive collaboration sessions to more formal meetings with many attendees.
Read Alexander Palma Ibarra's full review
Andrew Breyen profile photo
September 10, 2018

Skype for Business Review: "Handy with our existing O365 environment"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is available across our two campuses but mainly is only used by the IT Services department. We use Skype for Business to quickly and easily see who is in the office, message individuals and groups, and ask coworkers for help while we might be solving an issue out in the field.
  • IM
  • Tracking
  • Online Indicator
  • Lots of pop-ups
  • Can't send images from an iOS app
  • Sometimes annoying to use
Skype for Business works well when everyone in the department or company has it open ALL the time. If the user does not have it open, then messages will not be sent as instant messages, thus defeating the purpose of Skype for Business. It also works well if you give employees iOS or other mobile devices, there is simply an app that works just like the computer client.
Read Andrew Breyen's full review
Oscar Quintanilla profile photo
August 17, 2018

Skype for Business Review: "Simply the best and economical conferencing tool"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is being used by our whole organization for years but our department was using ooVoo instead. When i became the team lead i decided to switch our department to Skype because its the best program for Video calling and conferencing. With the help of Head of our Department my request was acknowledged and this is how we started using Skype two years ago. We use skype for calls and meetings with our international clients.
  • When it comes to conduct meetings with your clients, Skype is best option. It lets you conduct conference with 250 people at a time.
  • HD video calling feature allows the user to connect with 6 people on a video call and you can enjoy the view of 1080p resolution.
  • You can present your Powerpoint presentation via Skype with high resolution display.
  • Skype could improve the video calling feature, it lags sometimes.
  • On mobile app, Video calling lags sometime and disconnections are also there.
  • Skype should be designed in a way that it could deliver the best results according to the user's internet connection. On slow or below average internet, video should automatically be switched from HD to SD, keeping the Audio quality best possible.
I don't find any scenario where Skype for business is less appropriate. It is well suited for all the scenarios. The most thing i like is that it keeps you connected with your colleagues and clients, and you're also close to your family and friends. It wouldn't be wrong to say that Skype for business is a complete package.
Read Oscar Quintanilla's full review
Mohamed F Hussein profile photo
September 07, 2018

"Skype for Business - User Review"

Score 9 out of 10
Vetted Review
Verified User
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We use Skype for business for our Internal and external communication.
  • Internal communication
  • Screen sharing
  • Video communication
  • Sometimes it takes a bit longer to upload, but that could be my machine. Most of the times it's quick enough.
  • The screen design could be improved a bit to make it more user-friendly.
  • I can't think of another, it really is a user-friendly application
It's good when you need quick answers, instead of sending an E-mail or leaving a phone message, you can connect directly with the person you want and get answers instantly.
Read Mohamed F Hussein's full review
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November 12, 2018

Skype for Business Review: "Your familiar Skype, optimized for business users"

Score 9 out of 10
Vetted Review
Verified User
Review Source
The system is used across our internal organization which has 3 geographically distinct locations in the USA. We frequently use it for conferences with vendors, suppliers, and key opinion leaders. It is intuitive to use, loads easily, and allows one to display presentations, edit same, share other information and see the various members on the 'call'.
  • Sharing presentations amongst participants
  • Participants can bring in additional materials easily, comment on same
  • Very good at graphical input
  • To avoid multiple people speaking at once and talking over each other, it would be helpful to have a hand raise function for speakers
  • Graphics can sometimes be slow in loading, so a provision for uploading presentations to each of the participants could avoid lags due to slow internet connectivity
Good for multiple site team interactions, information sharing, and joint collaborative decision making. Everyone can see/hear the same information at the same time. Comments can be made and challenged together, assuring buy-in and consensus.
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October 22, 2018

User Review: "Skype for Business (Free -- at a cost)"

Score 6 out of 10
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Verified User
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Skype for business is used day-to-day for inter-office communication alongside hosting meetings with clients or employees working remotely. It addresses being able to share screen(s) when not close by, plus troubleshooting errors that would typically be resolved when in person. It is especially helpful to "show" clients your monitor(s) without having to travel or use expensive software. It is included in our Office 365 license.
  • Ease of use -- if you can send a text message or email in Outlook, you can manage Skype for Business. Relatively uncomplicated.
  • Interconnectivity with Outlook (allows user to send Skype meeting request in an email -- embedded).
  • Given its cost (free with an E3 license of Office 365), it is a good value. If your business already has the aforementioned license of Office 365, I'd recommend using this software versus paying for another service -- for simple messaging.
  • Mobile application for iPhone and Android -- allows you to send messages remotely via a connected device.
  • Ease of joining calls with audio/phone -- the ability to join a meeting with a call-in number is exceptionally tough. Typically we have to resort to calling the individual directly versus having it hosted on Skype.
  • Implementation with non-users -- if a client does not have Skype for Business, it can be difficult to arrange a meeting with screen sharing, etc.
  • Apart from the basic messaging feature -- the voice, video, and screen sharing functions are often flaky. Low dependability and ease-of-use (for advanced features). Ad hoc meeting generation is also daunting for an infrequent user.
If the software is already included in your Office 365 license (E3 and above, I believe,) I'd use Skype for Business because it is based on your Microsoft directory -- easy to manage for IT and just another added (free) program via the vendor. It is definitely useful for mere text messages when communication does not warrant an email or phone call. It is not appropriate if you do a lot of virtual meetings/presentations -- the ease of use is troublesome. I would also not recommend it for virtual meetings wherein you do not know if the outside client/contact has Skype for Business.
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August 17, 2018

Skype for Business Review: "Virtual Meetings"

Score 8 out of 10
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Verified User
Review Source
Skype is being used across the organization globally for virtual meetings and collaboration. It is also used as the telephone system. It addresses the problem of holding meetings with people in different areas and with different suppliers/customers.
  • Skype is great for conference calls with large groups.
  • Skype does well with sharing presentations.
  • Skype also does well with integration into Microsoft Outlook by allowing to schedule meetings and send a link to the meeting conference.
  • The call quality for Skype could be improved. It is sometimes difficult to hear the person on the other end.
  • When sharing your desktop screen, there is lag. I would like to see a smoother quality.
  • Sometimes the Skype system randomly drops calls or refuses to connect and restarts the call.
Skype is well suited in an environment when it is necessary to collaborate with multiple individuals in different areas. It would be less appropriate where clear presentations are needed. Sometimes it is difficult to read text over Skype.
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Exson Meza profile photo
July 13, 2018

Skype for Business Review: "Remote communication tool that strengthens the flow of information of an organization."

Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype for Business, is being used by the general operations management to strengthen communications with its workers and other professionals involved in the production chain. One of the most common problems has been to achieve an assertive communication with each of the people involved in the production process, considering that it is very complex to achieve communication immediately. With the application of the SKYPE for Business program, communication with staff has been continuously improved, significantly reducing work execution times and, consequently, we are more efficient. In the same way, logistical expenses have been significantly reduced because, thanks to the Skype tools, we no longer need to mobilize to other spaces for the organization of work meetings.
  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
  • It requires an excellent connection to the Internet because not all the territory of my country has an adequate Internet connection for the efficient operation of Skype. Being a limitation for the communication by video call with the personnel that is in communities of difficult access.
  • They must improve the coincidence of the audio of the call with the video view, considering that they do not coincide in time, a situation that affects the work.
  • They should improve the process to make a call because it is confusing.
It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company.

It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.
Read Exson Meza's full review
Stefan Trbojevic profile photo
June 12, 2018

Skype for Business Review: "It's Skype we all know, but just for business nothing personal."

Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is being used across the whole organization. We mostly use it for a quick conversation, quick questions, and answers.
The whole Idea being connected with everyone from your organization that numbers 10.000+ users is perfect. Team collaboration has never been easier. No matter where you are stationed you can jump into a Quick conversation, meeting or video call to elaborate on hot topics.

My team which has around 350+ people use it daily. I, for instance, have 20 separate Chats/Conversations. Some of them are really big chats where we have more than 50+, and some of them are just private e.g. Leadership chat.
In those big chats, we have employees asking questions about work, and someone is always available to provide them with an adequate answer, which boosts our team productivity enormously.
  • Status: Integration with Outlook and Outlook calendar makes it easy for you if you accept a meeting invitation. Skype will read your calendar data and change your status to "In a Meeting" where you won't get disturbed by side chats or notifications.
  • Remote connection: another great tool if you need to connect with someone and show them how something is done. For example, you need to install your company printer on their machine, it is easier to take control than to explain chatting.
  • Video and Audio calls: Skype always had high-quality calls, nothing has changed in that department, you can always call a colleague and have a talk about something that must be explained quickly.
  • Ability to add Skype contacts outside of your organization. It makes Skype for Business also your personal Skype, but you shouldn't share your organization email easily with everyone.
  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Skype for business is literally good for everything no matter if it's a quick conversation, question and answer, or simple file sharing. It can do it all.

It is much better and faster way of communication than email if you want to get fast answer. But its integration with Outlook makes it just easy if you want to shoot a question about some email that you received and you do not completely understand it or you have more questions about your project.

Less appropriate usage would be for chit chats as your employees can lose focus having fun chatting with other employees in their private conversation.
Read Stefan Trbojevic's full review
Jennifer Lamas profile photo
July 17, 2018

Skype for Business Review: "Remote meetings becoming easier"

Score 9 out of 10
Vetted Review
Verified User
Review Source
The company uses Skype for Business to keep in touch with branches that are located in other states, even in other countries, to hold meetings and make important work decisions as a team through a link and with just a click you can join the meeting, where you can meet more than 250 people, you can make presentations in power point and have a board where you can write all the members of the meeting, Skype for business is being used by the entire company since it has offices in all states from the country
  • Weekly meetings with all the managers of all the offices to make decisions in the organization
  • The video is clear, just like the sound is perfect
  • They can perform work in real time
  • Write all together on the board in which you can annotate, delete, edit
  • We can make many presentations in power point
  • And there is also instant messaging which is ideal while others talk
  • You must have a good internet connection so that the image looks good
  • If some of the members may have poor resolution in sound and videos which may cause the call to be cut and lose the thread of the meeting
For large companies that have offices in all parts of the world, it adapts perfectly as it reduces expenses such as travel expenses and hotel payments to transfer managers to the main office. It is best to connect via Skype as it can also be used. make from any device such as cell phones, tablets and from your computer, from anywhere in the world, must have a good internet connection which is very important, those companies that do not have a good internet connection do not recommend it as they will have many interruptions
Read Jennifer Lamas's full review
Juan Vlieg profile photo
July 02, 2018

User Review: "Microsoft Skype for Business"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype for Business by Microsoft was previously known as Microsoft Lync and Microsoft Office Communicator. Today, it’s a popular instant-messaging client that can be used alongside Skype for Business Online or Skype for Business Server – solutions available with Microsoft Office The Skype for Business system was effectively designed to replace the old Windows Messenger solution that ran alongside the Microsoft Exchange Server. Skype for business is allowing us to have online conference calls with colleagues in other locations around the world.
  • Video conferencing
  • Integration with other Microsoft Software, such as a contact list stored on the Microsoft Exchange server,
  • Desktop sharing
  • Whiteboard document collaboration
  • PowerPoint document collaboration
  • Not a full-fledged VoIP platform
  • No integrated dial-in audio conference features
  • Online plans don't work with hardware phones.
The collaboration capabilities are outstanding. Being able to drag people into meetings and share screen content all with full telephony capabilities have been a game changer for our organization. Presence and location setting have given our workers full transparency when working remotely.
Read Juan Vlieg's full review
Brian Arsenault profile photo
July 14, 2018

User Review: "Skype for Business is user friendly"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype is being used by the customer service department of the organization. This is a very useful tool, and it is excellent for conducting meetings. This addresses the problem of faster communication. While there are other ways to speak to clients remotely, Skype is generally faster and much more reliable.
  • One strength of Skype is its ease of use. This software is very user friendly, and most people have used it on a personal level, so they know how it works
  • Connectivity is faster. With some software, it takes longer to establish a connection to the other party, but with Skype, it is almost instant
  • There are technical issues when more than 25 people are participating in a meeting.
  • A minor connection issue can cause you to be signed out of the app
It is very well suited for meetings with less than 25 participants. It tends to work better in smaller groups.

Read Brian Arsenault's full review
Diana Tejeda profile photo
March 07, 2018

User Review: "Skype for Business is a good option"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Skype for Business to hold meetings with internal and external customers across the whole organization. We are able to connect with people all over the world, we usually share presentations, record meetings and discuss all kinds of topics.
  • It's easy to use since it's integrated with outlook, you can schedule calls and it includes the information to join the meeting automatically.
  • You can easily call or chat co-workers when needed.
  • I like the functionalit to tag for status alerts, to know when someone is online.
  • I would like to be able to record a meeting even if I'm using the phone.
  • It should include a way to raise a hand to ask questions.
  • Sometimes you are kicked out from meetings, without any notice or apparent reason.
It works well in most cases, but I guess that when the server is saturated, then the quality of the call is not good and sometimes is hard to stay on the call for long, since it kicks you out repeteadly.
Read Diana Tejeda's full review
Mechelle Timmons profile photo
January 23, 2018

Skype for Business Review: "Does not support external phone line/calls"

Score 1 out of 10
Vetted Review
Verified User
Review Source
We are a small start-up and tried to drink the Microsoft Kool-Aid by going with Office 365 for Business, which Skype for Business comes with. We really wanted to use this tool for our phone (VoIP) and team/customer chatting. We spent numerous hours trying to figure out how to get business and individual phone lines. Skype for Business is not set up that way, there was a workaround that we could have implemented but it was very confusing and the time and the expense was not worth the headache.
  • Chatting - very easy to chat with internal teams and external customers that have a Skype account.
  • Outgoing phone calls - worked fine.
  • Screen sharing - worked well internally.
  • No way to receive external phone calls unless they have a Skype account. This was a deal killer for us.
  • No way to schedule meetings with customers and share screen if they are calling in from an external number - they must have Skype and you have to be connected.
If you are a company that doesn't need to receive external phone calls from non-Skype users, this would be a good fit for you.
Read Mechelle Timmons's full review
Ryan Blodgett profile photo
May 04, 2018

Review: "Skype for Business is leading the pack!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use video conferencing to connect our doctors to their patients and out of all the product we use, Skype for Business is a definite leader among a plethora of options. We have to use and/or have used most of the products out there due to the different requirements at each location and if asked I'll recommend Skype for Business every time.
  • Great audio / video
  • Easy to deploy and manage
  • Secure
  • Pricey
  • Copy & Paste of screenshots into the IM tends to freeze the program
This is a professional level product so it's best for larger organizations. For small organizations and/or personal use, I'd recommend a different option.
Read Ryan Blodgett's full review

Feature Scorecard Summary

High quality audio (82)
8.2
High quality video (78)
8.1
Low bandwidth requirements (78)
6.4
Mobile support (56)
7.7
Desktop sharing (83)
8.9
Whiteboards (58)
8.0
Calendar integration (76)
8.9
Meeting initiation (83)
8.5
Integrates with social media (42)
7.3
Record meetings / events (66)
8.2
Slideshows (47)
8.4
Live chat (78)
8.9
Audience polling (40)
8.3
Q&A (33)
7.9
User authentication (61)
8.7
Participant roles & permissions (66)
8.3
Confidential attendee list (48)
8.7

About Skype for Business

Skype for Business is part of Microsoft’s 365 suite offering and provides an IP PBX for online messaging and web conferencing. It includes features such as live streaming meetings, dialing into conference calls, and the ability to make, receive and transfer calls via a computer or mobile device.
Categories:  Collaboration,  IP PBX,  VoIP,  Web Conferencing

Skype for Business Technical Details

Operating Systems: Unspecified
Mobile Application:No