Reviews (1-25 of 117)
- Skype for Business can support large meeting numbers.
- Skype for Business is newly refreshed and has very little lag time.
- Skype for Business effectively integrates with existing Skype users.
- I think the Skype for Business mobile capabilities could use a few small updates, as we have run across a few glitches that may just be due to connectivity issues.
- File sharing is slightly clumsy but we have gotten the hang of it as a team.
- That's it! Skype for Business is pretty great and easy to use.
- As it is part of the Microsoft product family, it integrates with Outlook and Office on the Windows platform quite well. For example, it detects when you're idle and sets your status as away automatically, and you can launch the chat directly from your Outlook email address, which is quite handy.
- The look and feel of Skype for Business is better than the previous version, Lync.
- The screen sharing feature is well done. We can quickly launch the presentation mode or directly have the control of the remote end, which makes daily work cooperation very efficient, even across the continent.
- It is not an easy job when we try to connect with outside customers or partners who are not familiar with it, even if they install the same Skype for Business. It requires a lot of time to figure out the tricky set up before the meeting can really start.
- Skype for Business is separated from the the normal Skype. Maybe they can be somehow be integrated a little bit, otherwise sometimes we have to have both installed and switch between two Skypes.
- Webinar features are missing in this product.
- Skype for Business has grown quite a lot since its days as Microsoft Lync, and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
- It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
- Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
- Skype in general, including the Business version, can be pretty clunky, and surprisingly resource-hungry, especially when it's always running, and on machines with lower specs.
- This resource hungriness can be worth it for quick IMs to other members of the same organization, but I really have a hard time recommending Skype over something like Zoom for videoconferencing.
- Video communication with others in the same organization just doesn't always seem to work very well, even on the same network.
- Easy to use screenshare capabilities.
- The clarity in sound when on the phone.
- Allows for a nice chat function.
- Complicated for external users.
- Need to download software to use the screen-share technology.
- Seem to need to redownload fairly often.
Skype (now Teams) is constantly improving. It does, however, need some integration with modern software development tools (Atlassian products, for instance). But I prefer it much more than HipChat or Mattermost. Skype is more intuitive and easier to use.
- Manages large numbers of users.
- The ability to share screens and collaborate across multiple desktops.
- The cost is something that is very affordable.
- It's harder to use with some Apple users.
- It's not as robust when you only have two users.
- You can't always use the presentation mode as easily as you should.
- Easy roll out and simple set-up.
- Almost no learning curve for users, even the least experienced employees can figure out how to contact fellow employees.
- Simplified licensing.
- Need better remotes. I know this is a business software but inner team discussion should be light-hearted.
- Sometimes there is a delay between password changes on the machine and when Skype for Business recognizes it.
- It's a light app to download.
- Don't need any special OS specifications.
- It's easy to share screens.
- It allows many people to connect.
- It's hard sometimes to connect the microphone or audio.
- It's not that intuitive when audio or microphone problems happen. I had to restart a call several times because I couldn't figure out how to connect my microphone.
- Sometimes has some delay when establishing the calls.
- Instant messaging -- one thing that Skype for Business does well on the desktop application.
- It's easy to use.
- Good enough quality for audio and video conferencing.
- Office integration. Personally, I love the button "Join Meeting" from the popup reminder before a Lync meeting.
- The biggest issue in Lync is the screen sharing during conferencing. It disconnects many times, and even when it is working, the delay is annoying.
- Mobile app and desktop app don't sync up very well. You can end up having parts of the conversation in both places.
- It is constantly slow in connecting first time when changing network connections, like connect/disconnect to a VPN network.
- Helps team workers to communicate.
- Facilitates the sharing of information.
- You can present to someone by sharing your screen, even is a conference, where more than two people are presenting.
- Easily can find anyone on the organization, just by searching for his name.
- When you do not have a great network connection, Skype can be very slow, and even freeze the conversation.
- When sharing screen, sometimes it can bug, and you do not see anything, then you have to reset connection.
- I think it lacks of customization options.
- Very easy to use.
- Low cost for the company.
- Provides lectures (audio and video), plus screen and file sharing.
- Takes up little space and is synchronized via SSO (Single Sing On).
- I believe it could be linked with other Skypes, in addition to internally.
- Needs a good connection to use.
- If the person is offline, it is not possible to leave a message. I think I could change that.
- Meetings - The creation of meetings is very important because with it you can schedule with clients that are not from your country and everything in real-time.
- Screen Sharing - Allows the user to visualize a project together with his client, so that everything becomes simpler.
- Video Call - We can make audio and video call.
- Integration with Office 365 applications.
- Need a good internet to do video conferencing.
- Sometimes it happens to be with several conversations and the program locks and closes all of them.
- The case of not being able to trace previous conversations, does not have a function to recover the same.
Currently, the only negative point I have already reported is that Skype for Business has some failures when the conversation is between desktop and a mobile device.
- Some of its most powerful desktop features include group chat, integration with Outlook, and configurable settings (such as changing the minutes before the status changes to inactive).
- It's very easy to use, and also works as an IP Phone, so you can't only talk to other Skype users.
- It is highly popular and almost every organization uses it, so it is quite helpful in reaching out to other organizations, like client stakeholders and project managers, in an informal way that has previous validation, and is already done in terms of account creation and authenticity when it comes to organization email configuration.
- It is relatively intuitive and easy to roll out enterprise-wide.
- It is hard to trace previous conversations. You cannot recover all conversations.
- When your network connection is not good, Skype will probably freeze.
- Sometimes the initial message does not pop up for everyone in the chat.
Skype For Business is less appropriate when communicating between a desktop client and a mobile app. Users have reported synchronization issues.
- It contains messaging services for better communication.
- We can make audio and video calls.
- We can share our data and media to other users.
- The call quality is very great.
- We can present our screen to other users.
- We need to have a secured high-speed broadband connection.
- The software is not available for free.
- The chat messages are not saved after some point of time.
- The size of media files to shared is limited up to 25mb.
- Integrates with Office 365 Suite.
- Good audio and video Quality.
- Simple to use interface.
- Other video conferencing offers more capability in terms of capacity.
- Device support for Linux is still lacking.
- Microsoft is not backing this product and will stop service after a while.
- It integrates with our phone system.
- Searching and dialing outbound is very streamlined.
- Depending on your wifi, Skype can be difficult to log into.
- We've seen dropped calls if the company has a rolling IPO address.
- Ability to easily instant message an employee.
- Ability to view statuses of all employees.
- Ability to create contacts and favorites lists.
- I don’t care for the fact when you lock your computer it instantly says you’ve been gone for 5 minutes because that is not accurate. It only shows increments of 5 minutes I believe.
- The emojis are never updated. No new emojis.
- I wish there was a feature like the regular Skype that allows you to delete a link you previously sent in an instant message.
- Skype for Business is easy to use. It is flexible in the sense that if you have a mic and earphone then you can use them or else you can receive a call on your phone to be in a meeting.
- You can watch another person's screen.
- You can get control to do troubleshooting on other person's computer.
- I don't know if Skype for Business can integrate with personal Skype which would give it more flexibility to use as then you can connect to individual users who don't have the business license.
- Saved chat history (Conversation History). This is a useful upgrade vs. our last tool (Jabber) where I'd have to manually save chats as HTML if I wanted to reference the information later.
- Integration with Outlook. It is convenient having a Skype meeting button built directly into scheduling which inserts the call-in info. I also appreciate that when meetings are scheduled his way, a "join meeting" button pops up in the Outlook meeting reminder. Also, nice that the saved Conversation History on my first point is searchable in Outlook.
- The emoji of a head banging against a brick wall. It often perfectly encapsulates my feelings about work, especially when Skype for Business is failing.
- The ability to record meetings is much better than when we used WebEx. It's built-in whereas with WebEx we had to have some special version to be able to capture the audio from the presenter AND the participants, which often meant the presenter would just have to repeat questions (waste of time). That was super annoying for someone like me who does a lot of remote training sessions, so this is a nice improvement over the previous tool.
- The stability of Skype for Business (SfB) is terrible. Every single colleague of mine complains about frequent skype problems. The problems are also quite varied, so it's more of a "flavor of the week" problem (or flavor of the day in particularly bad cases). A common ice breaker on a call is a quick anecdote about the latest skype problem someone has experienced. While it has gotten slightly better in the ~2 years we've had SfB, I still experience problems at least on a weekly basis.
- Video chat using webcam often completely bogs down my PC (which has hardware specs more than capable of handling it and a gigabit fiber internet connection) to the point where I cannot even use other programs. Example: my team was recently on a call where we were all on video and I was editing a PowerPoint in real-time during the call. It got to the point where I would type something in PowerPoint and after a several second delay, the text would slowly scroll out across the screen like the intro text on some 90s spy movie. Several days later, tried the same thing with the same result. I have complained to colleagues about this and they have reported similar experiences.
- The aforementioned benefit of Outlook integration sometimes becomes a con. Often the Skype meeting plugin will be running so slowly that Outlook will automatically disable it, and I have to manually re-enable the plugin to be able to schedule Skype meetings.
- On chat, I frequently get an error message paraphrased as "unable to deliver message to [recipient name]" so I'll try again. Half the time the recipient DID receive the message so I'm sending the message multiple times. But I cannot assume that when I get that message it is going through because the other half of the time it doesn't. SUPER annoying.
- The previous tool, Jabber, could display screen captures directly in Chat. SfB requires downloading the screen cap. Also, there's no screen cap tool. I know the Win+Shift+S shortcut in Windows 10 to grab a screencap, but many people aren't aware of that so they struggle with the lack of the button. It's a Microsoft tool, so maybe they should add a tooltip about how to screencap...
- Seems minor, but when screen sharing the "stop sharing" button is in a little banner at the top center of the screen that's hidden until you hover over with the cursor. Due to the placement, I and many others frequently click stop sharing when attempting to click something at the top of the screen, such as a browser tab.
- Capability to share screens with other people
- Mobile app
- Clear sound
- There used to be a bug where once you muted yourself on the iPhone app, you could not unmute
- Connection can be unreliable when using the mobile app
- Some people outside our company complained about not being able to download the app, and can only join the audio
Skype for Business is less appropriate for local SMEs that do not need virtual communications online.
Skype for Business Scorecard Summary
Feature Scorecard Summary
About Skype for Business
Skype for Business is part of Microsoft’s 365 suite offering and provides an IP
PBX for online messaging and web conferencing. It includes features such as
live streaming meetings, dialing into conference calls, and the ability to
make, receive, and transfer calls via a computer or mobile device. It offers a
free version of its service with basic features, and a licensed version that
offers its full suite of tools.
Previously, Skype for Business integrated with Skype for Business Server to provide a complete, unified communications offering. However, in 2018, Microsoft announced that Microsoft Teams would eventually replace Skype for Business.
Existing users of Skype for Business can continue to utilize its software, and it is available for download, however, Microsoft itself recommends that potential users looking to work with Skype for Business, should purchase Microsoft Teams instead. Features of Skype for Business are being incorporated into Microsoft Teams, and Microsoft Teams includes many features that Skype for Business does not. However, users of Skype for Business can still use it alongside Microsoft Teams.
Skype for Business’s key features remain, such as its support for PSTN conferencing, video and audio recording of calls, and screen and computer access tool. Its support of PSTN allows for its users to connect their conference calls using their phones. These same calls can support up to 250 users.
Skype for Business Technical Details