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Filter 1825 vetted Skype for Business reviews and ratings
Reviews (1-25 of 121)
September 17, 2019
Skype is THE Business!
Skype for Business is being used by our organization to link up Board Members and staff during off-times between meetings in order to have productive conversations and drive forward points on our Strategic Plan. We signed up for Skype for Business in order to have an effective communication tool that supported multiple users.
- Skype for Business can support large meeting numbers.
- Skype for Business is newly refreshed and has very little lag time.
- Skype for Business effectively integrates with existing Skype users.
- I think the Skype for Business mobile capabilities could use a few small updates, as we have run across a few glitches that may just be due to connectivity issues.
- File sharing is slightly clumsy but we have gotten the hang of it as a team.
- That's it! Skype for Business is pretty great and easy to use.
October 22, 2019
Skype Business Review
Meetings with colleagues who work remote. Issues only involve those that are not technology proficient.
- User-friendly
- Clear connection
- Dependable
- Skye for dummies (tutorials)
- Recording sessions
October 16, 2019
A very good IM solution for business
Skype for business was introduced in Fedex around 2 years ago, to replace the old Lync version, as the corporate standard communication and collaboration tool. We majorly use Skype for business to have live chat/IP call/Video call with different colleagues around the world. Sometimes we also use it to organize ad-hoc conferences with small scoped group of colleagues.
- As it is part of the Microsoft product family, it integrates with Outlook and Office on the Windows platform quite well. For example, it detects when you're idle and sets your status as away automatically, and you can launch the chat directly from your Outlook email address, which is quite handy.
- The look and feel of Skype for Business is better than the previous version, Lync.
- The screen sharing feature is well done. We can quickly launch the presentation mode or directly have the control of the remote end, which makes daily work cooperation very efficient, even across the continent.
- It is not an easy job when we try to connect with outside customers or partners who are not familiar with it, even if they install the same Skype for Business. It requires a lot of time to figure out the tricky set up before the meeting can really start.
- Skype for Business is separated from the the normal Skype. Maybe they can be somehow be integrated a little bit, otherwise sometimes we have to have both installed and switch between two Skypes.
- Webinar features are missing in this product.
October 08, 2019
Microsoft's solution to web calling
We use Skype for Business as a way to contact our colleagues in other units of our company overseas, and also our customers outside our network. With the file/image sharing, voice and video calls and the option to share your computer's controls with your chat-partner, Skype is a very good solution to shorten the distance between two continents.
- Screen sharing.
- Voice and video calls.
- Text chatting.
- It could run better on low-end computers.
- Notification bugs have been known for a long time for Microsoft.
September 20, 2019
Skype for Business has grown a lot since Lync, but is still a little outclassed by Teams and Zoom
Skype is included with the university's Office 365 subscription, and all Active Directory users can access and be contacted via Skype. We sometimes use it for within-department and between-department communication, especially for quick instant messaging. Skype is, of course, one of the original household names in videoconferencing, etc., but we don't use it much for that on a daily basis.
- Skype for Business has grown quite a lot since its days as Microsoft Lync, and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
- It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
- Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
- Skype in general, including the Business version, can be pretty clunky, and surprisingly resource-hungry, especially when it's always running, and on machines with lower specs.
- This resource hungriness can be worth it for quick IMs to other members of the same organization, but I really have a hard time recommending Skype over something like Zoom for videoconferencing.
- Video communication with others in the same organization just doesn't always seem to work very well, even on the same network.
September 15, 2019
Skype for Business is a bit overrated
We use it to have meetings with people outside of our company via phone, screen-share and video. The goal is to make it feel like everyone is in the same room and be able to work remotely from one another with much more ease than if we did not have it.
- Easy to use screenshare capabilities.
- The clarity in sound when on the phone.
- Allows for a nice chat function.
- Complicated for external users.
- Need to download software to use the screen-share technology.
- Seem to need to redownload fairly often.
September 15, 2019
Skype for Business keeps getting better
We use Skype for Business as our online meeting tool quite frequently. All meetings have a Skype invite attached to them, which includes a conference bridge. This enables outside users to dial in with an 800 number, while internal users can use their Skype client for voice/video (or call in over phone if they choose). The flexibility here is key. We also use it for desktop sharing frequently (to help demonstrate an issue, or to troubleshoot an issue). Of course, we also use for IM.
Skype (now Teams) is constantly improving. It does, however, need some integration with modern software development tools (Atlassian products, for instance). But I prefer it much more than HipChat or Mattermost. Skype is more intuitive and easier to use.
Skype (now Teams) is constantly improving. It does, however, need some integration with modern software development tools (Atlassian products, for instance). But I prefer it much more than HipChat or Mattermost. Skype is more intuitive and easier to use.
- Online meetings.
- Desktop sharing.
- It needs integration with modern software development tools, even if they are open-source.
September 13, 2019
Skype for Business will Help you hit a home run!
We are currently using Skype for Business on our CRM team and with certain vendors. We have used it for the past year to really leverage how we work remotely and with our on-campus team. It is a great tool that allows for a lot of collaboration that we would not otherwise be able to do.
- Manages large numbers of users.
- The ability to share screens and collaborate across multiple desktops.
- The cost is something that is very affordable.
- It's harder to use with some Apple users.
- It's not as robust when you only have two users.
- You can't always use the presentation mode as easily as you should.
September 12, 2019
Wonderful product with simple integration and immediate results
Skype for Business is used across the entire organization to simplify communication across the board. Anyone is able to reach out directly to someone else and that decreases the time for response as emails can take hours some times. It is also useful as an auditing tool to ensure employees are using resources appropriately.
- Easy roll out and simple set-up.
- Almost no learning curve for users, even the least experienced employees can figure out how to contact fellow employees.
- Simplified licensing.
- Need better remotes. I know this is a business software but inner team discussion should be light-hearted.
- Sometimes there is a delay between password changes on the machine and when Skype for Business recognizes it.
August 20, 2019
An alternative when communicating with clients
We're using it for communicating with clients both nationally and abroad. It's used by my department and also by the commercial area, as we are the ones who communicate with clients. It's an alternative for Google Hangouts (our favorite tool for calls) and it helps us to share screens and images with remote clients, especially when making trainings or when we're defining changes in our services.
- It's a light app to download.
- Don't need any special OS specifications.
- It's easy to share screens.
- It allows many people to connect.
- It's hard sometimes to connect the microphone or audio.
- It's not that intuitive when audio or microphone problems happen. I had to restart a call several times because I couldn't figure out how to connect my microphone.
- Sometimes has some delay when establishing the calls.
August 15, 2019
Skype for your Business
We use Skype for Business at eSilicon in all departments, for 500+ users. We were using it for both instant messaging and conferencing (audio and video) but since last year, we are using it mostly for instant messaging, since we got a better tool for audio/video conferencing. For instant messaging, Skype for Business is still preferred over the new tool.
- Instant messaging -- one thing that Skype for Business does well on the desktop application.
- It's easy to use.
- Good enough quality for audio and video conferencing.
- Office integration. Personally, I love the button "Join Meeting" from the popup reminder before a Lync meeting.
- The biggest issue in Lync is the screen sharing during conferencing. It disconnects many times, and even when it is working, the delay is annoying.
- Mobile app and desktop app don't sync up very well. You can end up having parts of the conversation in both places.
- It is constantly slow in connecting first time when changing network connections, like connect/disconnect to a VPN network.
November 11, 2019
Using Skype
We currently use it in HR in order to have virtual meetings with our other HRMs in other locations. We also use it to do training on software for HR and payroll. Our whole organization uses it to better facilitate communication with our other locations in the US. It makes it much easier to identify issues and problems with our software.
- Sharing desktop.
- Anyone can be a presenter.
- No real cons I can think of.
October 18, 2019
Improved communication with Skype
It is currently being used within our corporate environment for easy, quick communication.
- It reduces email traffic over small questions
- Allows for quicker response times
- Allows better visibility of availability
- Easier call set up
- improved status accuracy
- Less crashing
October 03, 2019
Good and reliable tool for instant messenger
The main use of Skype for Business across the organization is instant messaging. With employees all over the world, it was a very easy way to reach out to someone. When our conferencing tool was down, it served as a back up as well. It is used by the entire organization and sped up the process if you need to have a quick answer.
- Easy to use
- Fast
- Cross-functional
- Design
- Functionalities
- Stability
September 27, 2019
Avoid Skype if you Can!!!
We no longer use Skype for Business as we have switched to Zoom. In a past job, Skype/Lync was very beneficial and we did not have as many problems. However, with my current company, and Office 365 setup, I was in a constant battle with Skype. Half of the time, audio would fail. The other half, video would fail. Sometimes the phone integration would fail. It was always a battle.
- Ability to chat (now taken over by Teams)
- Connectivity/Quality Issues
- Not User Friendly
- Device connection is difficult (external mics, cameras, etc)
September 26, 2019
Hidden Gem in Office 365
Skype for Business is ideal for hosting large company meetings since it allows for up to 250 participants and can be broadcast to even more people. It has great value as it is included in the Office 365 Suite and integrates with all of the Office applications. Skype for Business is very useful day to day as it is easy to setup a quick call with other members of the organization as you are able to view their schedule and status to see if they are available.
- Integrates with Office 365 Suite.
- Good audio and video Quality.
- Simple to use interface.
- Other video conferencing offers more capability in terms of capacity.
- Device support for Linux is still lacking.
- Microsoft is not backing this product and will stop service after a while.
September 15, 2019
Skype for Business Review
It is being used by the entire organization, both domestic and internationally.
- It integrates with our phone system.
- Searching and dialing outbound is very streamlined.
- User-friendly.
- Depending on your wifi, Skype can be difficult to log into.
- We've seen dropped calls if the company has a rolling IPO address.
September 14, 2019
Decent Communication Tool
Skype for Business also known as Lync is used in all departments of my company. With this program all employees can see the current status of each employee showing them away, available, in a meeting, etc. This allows for efficiency within the company.
- Ability to easily instant message an employee.
- Ability to view statuses of all employees.
- Ability to create contacts and favorites lists.
- I don’t care for the fact when you lock your computer it instantly says you’ve been gone for 5 minutes because that is not accurate. It only shows increments of 5 minutes I believe.
- The emojis are never updated. No new emojis.
- I wish there was a feature like the regular Skype that allows you to delete a link you previously sent in an instant message.
Skype for Business is used by my entire organization for web conferencing and intercompany chat and most people use it for voice calls instead of direct phone calls. We formerly used Cisco WebEx and Jabber for these applications.
- Saved chat history (Conversation History). This is a useful upgrade vs. our last tool (Jabber) where I'd have to manually save chats as HTML if I wanted to reference the information later.
- Integration with Outlook. It is convenient having a Skype meeting button built directly into scheduling which inserts the call-in info. I also appreciate that when meetings are scheduled his way, a "join meeting" button pops up in the Outlook meeting reminder. Also, nice that the saved Conversation History on my first point is searchable in Outlook.
- The emoji of a head banging against a brick wall. It often perfectly encapsulates my feelings about work, especially when Skype for Business is failing.
- The ability to record meetings is much better than when we used WebEx. It's built-in whereas with WebEx we had to have some special version to be able to capture the audio from the presenter AND the participants, which often meant the presenter would just have to repeat questions (waste of time). That was super annoying for someone like me who does a lot of remote training sessions, so this is a nice improvement over the previous tool.
- The stability of Skype for Business (SfB) is terrible. Every single colleague of mine complains about frequent skype problems. The problems are also quite varied, so it's more of a "flavor of the week" problem (or flavor of the day in particularly bad cases). A common ice breaker on a call is a quick anecdote about the latest skype problem someone has experienced. While it has gotten slightly better in the ~2 years we've had SfB, I still experience problems at least on a weekly basis.
- Video chat using webcam often completely bogs down my PC (which has hardware specs more than capable of handling it and a gigabit fiber internet connection) to the point where I cannot even use other programs. Example: my team was recently on a call where we were all on video and I was editing a PowerPoint in real-time during the call. It got to the point where I would type something in PowerPoint and after a several second delay, the text would slowly scroll out across the screen like the intro text on some 90s spy movie. Several days later, tried the same thing with the same result. I have complained to colleagues about this and they have reported similar experiences.
- The aforementioned benefit of Outlook integration sometimes becomes a con. Often the Skype meeting plugin will be running so slowly that Outlook will automatically disable it, and I have to manually re-enable the plugin to be able to schedule Skype meetings.
- On chat, I frequently get an error message paraphrased as "unable to deliver message to [recipient name]" so I'll try again. Half the time the recipient DID receive the message so I'm sending the message multiple times. But I cannot assume that when I get that message it is going through because the other half of the time it doesn't. SUPER annoying.
- The previous tool, Jabber, could display screen captures directly in Chat. SfB requires downloading the screen cap. Also, there's no screen cap tool. I know the Win+Shift+S shortcut in Windows 10 to grab a screencap, but many people aren't aware of that so they struggle with the lack of the button. It's a Microsoft tool, so maybe they should add a tooltip about how to screencap...
- Seems minor, but when screen sharing the "stop sharing" button is in a little banner at the top center of the screen that's hidden until you hover over with the cursor. Due to the placement, I and many others frequently click stop sharing when attempting to click something at the top of the screen, such as a browser tab.
October 05, 2019
Skype for Business is great for co-located workforce
We use Skype for Business across the whole organization to have online meetings with people from different time zones and countries. It makes it very convenient when we don't work in the same office. We no longer need to book conference rooms. We just need to look up people's calendars. And we can share screens with each other even though we might be from different parts of the world.
- Capability to share screens with other people
- Mobile app
- Clear sound
- There used to be a bug where once you muted yourself on the iPhone app, you could not unmute
- Connection can be unreliable when using the mobile app
- Some people outside our company complained about not being able to download the app, and can only join the audio
September 20, 2019
Virtual Meetings
Skype is being used across the organization globally for virtual meetings and collaboration. It is also used as the telephone system. It addresses the problem of holding meetings with people in different areas and with different suppliers/customers.
January 13, 2020
Skype is the way!
It's being used by the whole organization to communicate with one another in a very quick and professional manner. Instead of sending an email, we can chat via Skype for Business with that individual and reach them much faster when trying to get a quick answer. This helps solve the communication issues with others.
- Quick.
- Informal.
- Connection issues.
- File sharing could be improved.
September 17, 2019
Skype for Business, a must have for your company!
Skype for Business is being used by the whole organization. It makes it easy for each department to communicate within the department, but also allows departments to work with each other. It's easy to find anyone within the organization and to be able to see the title and availability. With Skype, it's easy to get a quick answer or set up meetings with one another without having to wait for a reply on email.
- Setting up meetings with Skype for Business is easy and painless. You can add people from your organization along with others outside of your company.
- With Skype for Business, it's easy to check the status of the person you are looking up. If the person is away from Skype, it will show the status as away/busy.
- Easy to sync your calendar with Skype. If you are busy or have a meeting scheduled, Skype will show that as your status.
- Skype for Business requires a good internet connection. I've had my screen freeze and lag on me during meetings.
- The mobile app has room for improvement. It lacks some functions that you would have on a desktop.
September 15, 2019
Easy to use software for virtual or remote teams
I work in an organization with 70+ different sites located hundreds of miles apart. We needed a reliable video conferencing and content sharing software. Skype for Business provides us with that functionality. It has made sharing our work a lot easier as users can share their computer screens to see in real-time what issues are at the other end.
- Quick text chat with your colleagues.
- Excellent quality audio and video calls.
- Very easy to share your computer screen with other team members and if required, give them control of your PC.
- If the computer screen is shared with other users, it slows down the computer speed. It's a common problem across the organization.
- Although it's supposed to be integrated with MS Outlook, sometimes it doesn't accept outlook credentials and keeps asking password although still logged in and working.
- When you are controlling another personal computer, the big black screen showing Skype window keeps popping up.
- The interface needs improvement. MS Teams has a better interface.
September 15, 2019
Big toolbox, but not the best
Skype for Business is used both internal to the department and across the company as a whole as a way to bridge the communication gap between email and phone call. When something brief needs to be communicated, but doesn't warrant a phone call, or needs to be in writing, we use Skype. It works well for quick, easy communications, but needs some improvement in the recall capability.
- Quick, concise communication.
- Availability indicators.
- "Favorites".
- Integration with Outlook contacts.
- Archiving messages instead of a continuous text message style - I want to get the previous messages easier.
- "Time out" and archiving is unnecessary.
Skype for Business Scorecard Summary
Feature Scorecard Summary
About Skype for Business
Skype for Business is part of Microsoft’s 365 suite offering and provides an IP
PBX for online messaging and web conferencing. It includes features such as
live streaming meetings, dialing into conference calls, and the ability to
make, receive, and transfer calls via a computer or mobile device. It offers a
free version of its service with basic features, and a licensed version that
offers its full suite of tools.
Previously, Skype for Business integrated with Skype for Business Server to
provide a complete, unified communications offering. However, in 2018, Microsoft
announced that Microsoft
Teams would eventually replace Skype for Business.
Existing users of Skype for Business can continue to utilize its software, and it is available for download, however, Microsoft itself recommends that potential users looking to work with Skype for Business, should purchase Microsoft Teams instead. Features of Skype for Business are being incorporated into Microsoft Teams, and Microsoft Teams includes many features that Skype for Business does not. However, users of Skype for Business can still use it alongside Microsoft Teams.
Skype for Business’s key features remain, such as its support for PSTN conferencing, video and audio recording of calls, and screen and computer access tool. Its support of PSTN allows for its users to connect their conference calls using their phones. These same calls can support up to 250 users.
Skype for Business Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |