Go - Set - ReadyTalk
Overall Satisfaction with GlobalMeet Collaboration
We use ReadyTalk to offer a wide range of free webinars addressing key topics that affect businesses. We also use ReadyTalk for internal meetings. ReadyTalk is used regionally for our organization. It is seen as a reliable conference tool that helps use clearly communicate to our stakeholders. Our live and recorded webinars are key in lead generation for our sales team.
Pros
- Excellent customer service and support
- Clear audio with great features to quickly connect
- Easy to use user interface
Cons
- More room for customization on the registration templates and screen layout
- Expand language support to make it a global solution
- Hosted recording notifications
- ReadyTalk cost is truly competitive compared to the other top conference providers.
- Our webinars - while free, are still the number one lead generator for our organization.
- We have worked with ReadyTalk to implement notifications when the hosted recording exceeds the limitation to be stored for free, thus we can transfer the media to storage, avoiding additional cost.
Other regions in our organization have implemented WebEx. We have experienced poor audio and lack of customer service in our region. For quick interoffice communication and screen share, we use Skype for Business. Many people who have had the choice between WebEx and ReadyTalk will, more times than not, request a ReadyTalk account to be created. They feel the interface is much simpler to adapt. WebEx is not super friendly, especially on the backend of the tool.
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