What users are saying about
1 Ratings
10 Ratings
1 Ratings
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Score 10 out of 100
10 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Opinion Stage

Opinion Stage is excellent at developing quizzes and surveys that help you build any type of product or funnel that needs them. I especially like the professional look that Opinion Stage gives my quizzes and surveys
Louis Santini | TrustRadius Reviewer

Usabilla

Usabilla is a great tool for collecting feedback on many websites, especially if those sites are related (in the same portfolio). It is pretty easy to implement and easy to manage and measure what's happening on your sites. My primary negative piece of feedback is that I wish we had a lot more control on how to style and brand the surveys since it can be hard to match your branding. Other than that, it's a very solid tool for simple feedback collection and triggering campaign-style surveys.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Opinion Stage
9.3
Usabilla
6.6
Survey templates
Opinion Stage
9.0
Usabilla
6.7
Themes
Opinion Stage
10.0
Usabilla
6.4
Custom logo/branding
Opinion Stage
9.0
Usabilla
6.7

Survey Content

Opinion Stage
9.5
Usabilla
8.6
Changes to live survey
Opinion Stage
9.0
Usabilla
9.0
Multiple question types
Opinion Stage
10.0
Usabilla
8.3
Question design help
Opinion Stage
Usabilla
8.3

Survey Reporting & Analytics

Opinion Stage
10.0
Usabilla
8.9
Response tracking
Opinion Stage
10.0
Usabilla
9.2
Data export
Opinion Stage
10.0
Usabilla
9.2
Standard reports
Opinion Stage
10.0
Usabilla
9.2
Analytics
Opinion Stage
Usabilla
8.0

Survey Administration & Security

Opinion Stage
10.0
Usabilla
8.7
Compliance
Opinion Stage
10.0
Usabilla
8.4
Access controls
Opinion Stage
Usabilla
9.0

Survey Distribution

Opinion Stage
9.0
Usabilla
Respondent restrictions
Opinion Stage
9.0
Usabilla

Survey Logic

Opinion Stage
Usabilla
7.3
Survey logic flexibility
Opinion Stage
Usabilla
7.3

Pros

Opinion Stage

  • Great customer service.
  • Great technology.
  • Great product.
Louis Santini | TrustRadius Reviewer

Usabilla

  • Reporting - well designed, clear to all users regardless of level of knowledge.
  • Two options for feedback - passive and active (pop-ups).
  • Clean UI & easy to use platform.
Anonymous | TrustRadius Reviewer

Cons

Opinion Stage

  • Better communication when sending out your invoice.
Louis Santini | TrustRadius Reviewer

Usabilla

  • Styling and positioning of the 'Feedback' button could be improved with more options provided. Right now it seems very basic.
  • Triggered surveys and popups would also benefit for more styling and control over how the survey is presented to users. Sometimes it can be hard to match your brand to the out-of-box options available. I've seen more flexible versions of this in other providers.
  • Notifications of negative feedback (delivered via email) could be improved. We like to try and take immediate action and the notifications haven't always made this possible. I'd also like to see more notification options added to triggered campaigns and surveys.
Anonymous | TrustRadius Reviewer

Support Rating

Opinion Stage

No score
No answers yet
No answers on this topic

Usabilla

Usabilla 9.0
Based on 1 answer
Support has been very good and they have been willing to help educate us so that we can use the tool better, too.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Opinion Stage

Opinion Stage blows them all away!
Louis Santini | TrustRadius Reviewer

Usabilla

No answers on this topic

Return on Investment

Opinion Stage

  • Helped us develop our honeymoon project so that we could keep moving forward.
Louis Santini | TrustRadius Reviewer

Usabilla

  • Positive - gave us more insight into our user's journey post purchase.
  • Positive - let us know what problems our users were having with our account portal through moment of truth surveys.
  • Positive - gave us numbers to show to leadership that quantified the digital customer experience.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Opinion Stage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
$29*

* per subscription

Usabilla

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Opinion Stage
10.0
Usabilla
8.8

Support Rating

Opinion Stage
Usabilla
9.0

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