OpsCompass vs. Zscaler Internet Access

We previously had separate products to manage Azure and AWS, each with different capabilities, and it was very complex for our team to go back and forth and try to make sense of each environment. OpsCompass is very well suited to give you a single view of our entire cloud environment. OpsCompass also brings excellent compliance policies. We were not highly skilled with these policies, but the product made it easy to perform an assessment of our current state and identify areas where we had non-compliance issues. CIS policies were a great area to start and we later tried the Microsoft 365 policies, which were also helpful. More policies would be great to see.

It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.

Incentivized

• Quick inventory of all my cloud resources
• Detects changes to my cloud resources--including the source of the changes (user or system)
• Cost impacts of changes to my cloud infrastructure

• Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
• Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.

Incentivized

• I would like to see more integrations to help surface alerts. Slack would be great, as an example.
• An imbedded tour or onboarding would help our new users, but overall, the product is pretty easy to figure out

• The logs feel kind of lack luster
• When issues are arising with SSL Inspection, logs show everything working despite end user experience
• Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.

Incentivized

There are often performance issues reported

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

In this price range, we didn't find any other tools that provide this degree of cloud resource visibility. It's been an efficiency game-changer. I hope we'll see new modules as they expand their features to include active resource management policies. They've done such a good job of anticipating the needs of our CloudOps team, I plan to evaluate those new features (if/when they arrive).

Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.

Incentivized

• Our team was able to do roughly 30% more with the product. The automation helps us spot issues without a lot of manual work
• We identified changes that would have had a massive cost impact--spinning up or forgetting about infrastructure we didn't need.
• OpsCompass prevents configuration drift and maintains a healthy state across multi-clouds.

• Has allowed us to remove other products that were suboptimal
• Saved us money overall by stacking it with other Zscaler products
• Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices

Incentivized