TrustRadius

OpsRamp vs. Resolve Insights (FixStream)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpsRamp
Score 7.0 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Resolve Insights (FixStream)
Score 0.0 out of 10
N/A
The Resolve Insights platform, based on Resolve's acquisition of FixStream in August 2019, is designed to help address IT challenges by combining Insights from artificial intelligence (AIOps) with automated Actions that are built for the complexity of modern IT environments. Delivering a closed loop of discovery, analysis, detection, prediction, and automation, Resolve fuels agile, autonomous IT operations to support self-healing IT.N/A
Pricing
OpsRampResolve Insights (FixStream)
Editions & Modules
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Offerings
Pricing Offerings
OpsRampResolve Insights (FixStream)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
OpsRampResolve Insights (FixStream)
Small Businesses

No answers on this topic

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Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
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User Ratings
OpsRampResolve Insights (FixStream)
Likelihood to Recommend
7.8
(3 ratings)
-
(0 ratings)
Usability
7.5
(3 ratings)
-
(0 ratings)
Support Rating
7.0
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.1
(2 ratings)
-
(0 ratings)
Professional Services
7.8
(2 ratings)
-
(0 ratings)
User Testimonials
OpsRampResolve Insights (FixStream)
Likelihood to Recommend
OpsRamp
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
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Resolve Systems
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Pros
OpsRamp
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
VP
Venkata Potturu
Sr.Technical Architect
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Resolve Systems
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Cons
OpsRamp
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
VP
Venkata Potturu
Sr.Technical Architect
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Resolve Systems
No answers on this topic
Usability
OpsRamp
It's a good and user friendly tool.
BB
Balaji Balaji.HG
Software principal engineer
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Resolve Systems
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Support Rating
OpsRamp
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Resolve Systems
No answers on this topic
Contract Terms and Pricing Model
OpsRamp
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
VP
Venkata Potturu
Sr.Technical Architect
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Resolve Systems
No answers on this topic
Professional Services
OpsRamp
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
VP
Venkata Potturu
Sr.Technical Architect
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Resolve Systems
No answers on this topic
Return on Investment
OpsRamp
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Resolve Systems
No answers on this topic
ScreenShots