OpsRamp

OpsRamp

About TrustRadius Scoring
Score 8.8 out of 100
OpsRamp

Overview

What is OpsRamp?

OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ,...
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Pricing

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What is OpsRamp?

OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

OpsRamp for the Enterprise
00:59
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Product Details

What is OpsRamp?

OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.

OpsRamp Video

Where do modern enterprises go to monitor and manage complex, hybrid, environments? Simple.

OpsRamp Integrations

OpsRamp Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

(1-3 of 3)
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October 03, 2022

OpsRamp review

Score 7 out of 10
Vetted Review
Verified User
We are a third-party user for Opsramp and using Opsramp for managing hybrid cloud workloads in Customer environments to address the below operational functions. ● Discovery and Monitoring ● Event and Incident Management ● Automation and Remediation ● Operating System Patching and Business problem are there where we require a new feature.
  • 3rd party integrations will be enabled for Splunk, ServiceNow, Ansible AWX, and CloudIQ at OpsRamp Cloud.
  • OpsRamp ITOM platform is provided as a Cloud (SaaS) based solution.
  • Hybrid discovery and monitoring.
  • Event and Incident Management, and Automation and Remediation.
  • Customer support.
  • New feature development.
  • Gap analysis.
  • Documentations
Well suited: providing unified operations management for managing hybrid cloud workloads in Customer environments. Less appropriate: still need improvement in customer support.
Still need to improve in this area.
Ethan Simmons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PTP uses OpsRamp to provide AIOps services to our managed clients. “PTP wanted to enhance efficiencies and needed a single solution that could manage and monitor its diverse network and data center equipment, on-prem and in the cloud, architected effectively for multi-tenancy and customizable by the client, location, and device.”
  • Multi-tenancy
  • Customization of monitoring templates
  • Secure access to PTP client environments and audit tracking for transparency
  • Integration into ITSM system for automated ticket opening and closing
  • Automated reporting that is consistent and accurate
  • Continue to improve integrations with the cloud providers
  • Better monthly billing
  • Continue to enhance AIOps capabilities
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Score 9 out of 10
Vetted Review
Reseller
OpsRamp is being used for the last 02 years in our internal verticals like IT Helpdesk, PMO and Managed Service projects. Using this tool we have overcome IT Process Automation, Increased Productivity, alert Reduction and Event Management and Hybrid IT Infrastructure Monitoring. Overall we have become digitalized with OpsRamp tooling.
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
Best suited for:
  1. Managing your Managed Services Competency (internal and external customers).
  2. Develop digitalized solution for your internal business verticals (i:e. IT helpdesk, PMO, Travel Desk, HR operations etc.).
  3. Managing hybrid infrastructure for internal and external clients.
Technology, tool performance and technical support is great.
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