TrustRadius

HPE OpsRamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HPE OpsRamp
Score 5.5 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Pricing
HPE OpsRamp
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
HPE OpsRamp
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Best Alternatives
HPE OpsRamp
Small Businesses

No answers on this topic

Medium-sized Companies
LogicMonitor
LogicMonitor
Score 8.9 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternatives
User Ratings
HPE OpsRamp
Likelihood to Recommend
7.8
(3 ratings)
Usability
7.5
(3 ratings)
Support Rating
7.0
(3 ratings)
Contract Terms and Pricing Model
7.1
(2 ratings)
Professional Services
7.8
(2 ratings)
User Testimonials
HPE OpsRamp
Likelihood to Recommend
Hewlett Packard Enterprise (HPE)
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Pros
Hewlett Packard Enterprise (HPE)
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Cons
Hewlett Packard Enterprise (HPE)
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Usability
Hewlett Packard Enterprise (HPE)
It's a good and user friendly tool.
BB
Balaji Balaji.HG
Software principal engineer
Read full review
Support Rating
Hewlett Packard Enterprise (HPE)
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Contract Terms and Pricing Model
Hewlett Packard Enterprise (HPE)
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Professional Services
Hewlett Packard Enterprise (HPE)
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Return on Investment
Hewlett Packard Enterprise (HPE)
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
ScreenShots